I've used Turbo Tax for over 20 years, the Home and Business version as I'm a small business owner. I find it easy to use especially now that I'm familiar with the way it works. However, it is very, very frustrating that I can't file the state tax form for free. I'm owed $40 refund from Iowa but would have to pay $20 to receive that refund. That reduces my refund to $20. If I file by mail, it would be over 30 pages of forms, both federal and state forms. Ridiculous. It does make me rethink using Turbo Tax. But I'm tied to your program with how it gathers my info from previous years which is easy.

I've used turbo tax for many years. This years was not friendly. e.g. It printed Form 2210 page 3 twice, the first time with data and the second time without data; I had issues when doing itemized deductions, we have SSA 1099, and when doing itemized deductions it included the health insurance twice.

They keep changing the software and it keeps getting worse. Only supported Windows 11, but not offered for download via Microsoft store so laptop had to remove SAFE MODE to down load the SW. Can only download the SW, can no longer buy a CD/DVD. They eliminated It's Deductible making donations much harder as there is no way to enter multiple items at a time. When working offline not all the features work properly until you connect online (editing of stock sales and donation entries). On my state return, not all my data from last years turbo tax transferred and I had to retrieve it manually.

I used TT to file my 2024 (not 2025) taxes (as well as every taxes for years) and I never received my Fed or State tax refund. I can't figure out if TT every electronically filed them. I can't find a phone number to request help other than "get tax help for $60". This is TT help. Also, for 2025, I can't enter a cc expiration date of later than Oct. And of course, my expiration date is Dec.

Not good. No one told me I could never again download turbotax desktop unless I used Google Chrome—a ver insecure platform that comes with many ways fro all sorts of nonsense companies to get your data. I sent a few hours on the phone trying to download my desktop version, which I have been using since 2013. I use MAC and am up to date, I even bought a new mac this year so I could continue to do taxes with you. But when it came finally to filing, I was not permitted to get the supposedly free audit help because I do not use Keychain, and did not have a keychain code with which to add this option. Only by checking NO would the request get out of the way so I could file.

I've used TurboTax for years and it's pretty easy and straightforward. Easy to transfer the previous year's info into a new return to start... then update areas that I want to work on. My only recommendation is to make it easier to see where/how new tax laws (e.g., no tax on social security) are applied. In my case, it wasn't clear until I saw my printed 1040-SR.

it was very difficult to get started. i followed the "Let's get started" it was so difficult to get to the steps to install and activate my software where I enter my license code. NOT USER FRIENDLY. Turbo Tax shouldn't be trying to sell me what I've already purchased. VERY AGRIVATING! I've used Turbo tax for many years and all I can say is you make it more difficult each year. I'm really thinking I may want to quit using Turbo tax.

Mostly great, but there is no way to Enter SEP IRA. Also all the instructions both within the product and online about how to find where to enter SEP IRA are completely wrong and have been for years. People keep giving you guys feedback and you just keep posting the same wrong answer. Frustrating. Otherwise decent product.

Was needlessly asking for a password I did not understand. Would not transfer data from the previous year. Steered me to online tax filing when I had paid to download the application. Took 20-30 minutes to find the download page. Getting started was stressful, buggy, and not easy.

I have been using TurboTax for DECADES. Your slick attempt to extract $40 from me for a "free" federal filing is reprehensible. Then, on top of that, refusing all of my cards that had a expiration date month above "9", to force me into the aforementioned scam, borders on criminal. Rest assured, if you do not respond to this note, I WILL look for any alternative for my tax needs, other than you, in the future.