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Customer reviews for Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
3.9 out of 5 stars
stars
3,813 ratings3,813 reviews
  1. 5 stars47% (1,807)
  2. 4 stars23% (869)
  3. 3 stars14% (528)
  4. 2 stars7% (279)
  5. 1 star9% (330)
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Showing 391-400 of 3,813 reviews
Mar 28, 2026
Reviewer name: ElderJ302
3 out of 5 stars
3 out of 5 stars review

Very Disappointed

This year version of Turbo Tax is horrible, I have been using this software for years because of the convenience and it has saved me a lot of time when it comes to preparing my taxes. Not sure who idea it was to change the software. This year I was unable to import or upload Turbo Tax returns from prior years and my 2024 Turbo Tax was saved on my computer. I am really disappointed in the 2025 version. If I have to manually input my information I might as well shop around for a cheaper tax software.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 7, 2026
Reviewer name: Tim44444
4 out of 5 stars
4 out of 5 stars review

Thanks for listening.

Been using Turbo Tax for years. Love it except for one thing. When do the final review, it says that I need to "deal with a few things". They have been things I don't know anything about, nor what answers are required. So I just submit it anyway (without settling your issues) and it makes no difference. It's just a little annoying.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Mar 20, 2026
Reviewer name: totallyDissatisfied
1 out of 5 stars
1 out of 5 stars review

Unstable

This year has been complete nightmare. Your system cannot handle the tax information completely, has trouble downloading the prior year's return, drops some of the comparison yearly numbers, cannot complete the sale of a business use auto without screwing up the gain or loss

Review from turbotax.intuit.com
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Apr 9, 2026
Reviewer name: neurodoc
3 out of 5 stars
3 out of 5 stars review

Glitches on 2025 Home and Business

The program was difficult to go back to specific subset of individual business (schedule C) deductions. I had to go back to the beginning of the program and work forward through all subjects to get to the correct one to address and change. Also, using google, the cursor would not work well. I needed to utilize my touch screen capability

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Feb 27, 2026
Reviewer name: Rosie602
4 out of 5 stars
4 out of 5 stars review

Turbo TAX good to file your own taxes

It's a very good product to work with but there are some questions that are very confusing. Also, once you put an answer in some question and you put the wrong answer and you want to correct it, it does not let you. In the past, I used turbo tax for self employment and if ask a question, do you have a employer that did not give you a 1099 and you could answer yes or not and it walk you through. This year it did not have that question. I have to call turbo tax to walk me through. I don't know how long they are going to take to help me walk through the phone call or chat. This is the first time I going to call turbo tax to see how fast or slow they help me with that. Will see?

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Mar 17, 2026
Reviewer name: MRegello
3 out of 5 stars
3 out of 5 stars review

Not its Usual Self: Full of SNAGS

I'd give it 2-stars (or less), but I was able to complete taxes using the "Forms" option; which is slower and more complicated than Easy Step. From one of the updates on (because you're forced to keep updating), it would randomly "hit a snag." I've relied on TurboTax for many, many years and this is the first time I'm not confident that everything is correct.

Review from turbotax.intuit.com
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Mar 21, 2026
Reviewer name: Harry250
4 out of 5 stars
4 out of 5 stars review

Fairly easy, except for estimated taxes

All went well, as usual, except for the estimated tax section, as usual. My only problem is that I like to adjust my payments per quarter, some all in the first quarter, some in all quarters, and some with more in last quarter. In the state estimated section, this is fairly easy since I can go to forms and adjust them in forms. However, I cannot do that in the Federal Estimated Tax section. I have to print out the form and use white out to change the amount that I am paying. If the Federal was as easy as the state estimated tax section, that would be fantastic! My only other problem is with QBI, qualified business income. It can go from 20% to 0%, but it is very hard to trace why, and trying to find a place to import or type in UBIA (Unadjusted Basis Immediately After Acquisition). I could not find how to do this and my QBI was $0.00 instead of an amount closer to 5% or 10% of the maximum QBI. Have more screens and information about QBI deductions and input of UBIA.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Apr 12, 2026
Reviewer name: NotA10
4 out of 5 stars
4 out of 5 stars review

Plus update CA State forms to include for 3840

I am disappointed in how Turbo Tax does not request an option for the user to pre fill in the form 3840 for California State tax return for like kind exchange. Each year I have to go into forms and tell turbo tax to pull in the form but it never pulls in the data. Request a software update please.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 10, 2026
Reviewer name: Unhappy Freddie
3 out of 5 stars
3 out of 5 stars review

Annoying/tedious

1. Multiple non-responsive "Needs Review" prompts requiring re-addition as new document--UNACCEPTABLE 2. Print option no longer shows list to choose items; must tediously examine them one by one with a magnifying glass and check off whether to print or not--VERY ANNOYING and not user friendly 3. Overrides of amounts are unnecessarily difficult. 4. Estimated tax options worksheet should allow for fill in amounts instead of requiring tedious override

Review from turbotax.intuit.com
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Mar 20, 2026
Reviewer name: Songman56
3 out of 5 stars
3 out of 5 stars review

TurboTax OK, I just don't like the newer version

TurboTax OK I've been with it since the 90s and this is the worst year where they just repeat questions and things you've already filled in very confusing but it is the first year. I'm using the program on a Mac mini or Apple system. Also, I don't like the fact that it doesn't flow as well as it did a few years ago. Also, I'd like to be able to save the tax return and have that feature where I can include worksheets and print them or not include worksheets that seems to be taken away. They also on the Apple version ask you to print the return and they give you no ability to save the return as a PDF.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955