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Customer reviews for Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
3.9 out of 5 stars
stars3,703 ratings3,703 reviews
  1. 5 stars48% (1,766)
  2. 4 stars22% (833)
  3. 3 stars14% (515)
  4. 2 stars7% (270)
  5. 1 star9% (319)
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Showing 371-380 of 3,703 reviews
Apr 7, 2026
Raven1155
4 out of 5 stars review

Qualified awesome

I still like this program, but have the same "complaint" each year... While I know that the math is correct, I never seem to be able to feel confident that I'm covering ALL my bases in terms of my business expenses, etc.! TT used to offer an external review of the return; now they offer "live advice", but I can't see anything that tells me that they actually review my form! It's the little thing like that which keeps me from max-ing out the review.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Feb 20, 2026
KalikaM
5 out of 5 stars review

TurboTax was near perfect

Everything was great as usual. There were a few places where I searched the web to gain a better appreciation of the tax rules. I also think you could have communicated better regarding the delay due to tax changes affecting depreciation for rental properties.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Feb 26, 2026
2025_DrivingtoMars
5 out of 5 stars review

It just gets better with age. The program I mean.

We've used TurboTax Home and Business for at least 10 years now. The software has been very consistent and easy to navigate. It allows us to see how changes in inputs alter the bottom line. Keeping copies of the returns is very easy with this program. We had a state return rejected for e-filing because of the state software was needing an update. The program said come back, run a software update on this date, and resubmit the return. We did and it has been transmitted. The program has had much thought put into it. I generally fill in the Forms and then run the Step-by-Step interview as a check to make sure the numbers going in are correct on my part. It works for me. Although the program didn't point out that our Medicare Health Insurance premiums are deductible (there is a home business involved in the return), the program was 100% ready for us to fill in Form 7206. It was like it is just waiting to help us get a large tax deduction. That saved us quite a bit on this year's return. We like the forms being included, and it's ready for any tax situation we could throw at it. Bravo, TurboTax. Well done.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!

Mar 21, 2026
Buddiv
3 out of 5 stars review

Turbo Tax quality is decreasing.

the program has gotten less user friendly. Especially when it comes to importing investments. I import investments and it keeps telling me they need reviews. This is the 2nd year this has happened. I don't really think this feedback is even being read, but I will send it anyway.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 1, 2026
VCGallo
5 out of 5 stars review

Easy to use and e-file.

Everything worked well for us. We e-filed both the federal and state returns. It was easy. We did have to look up a few things on google to understand a question. Also, it is not intuitive to know where to enter state estimated tax payments (actually part of the federal form).

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Mar 5, 2026
moonlight001
2 out of 5 stars review

bad user interface/experience

In my turbotax, all the icons at the top are greyed out even I followed all the suggestions online. - after I e-filed and accepted both by federal and state, I am not able to view my bank account info. - during filing, not able to see the worksheet and forms.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 2, 2026
5th Attempt
1 out of 5 stars review

Less than Pleased

I regrettably switched to TurboTax because Quickbooks is supposed to be compatible and able to export information directly into TurboTax, but because I used the desktop version, that was not the case. I had to manually enter all the information and also found the TurboTax tax preparation format very confusing and inferior to TaxAct.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 29, 2026
JohnDM1965
3 out of 5 stars review

AI is here. Be Smarter with error messages.

I had over 120 error messages in the final error check asking me "is this a digital investment". After going through basically all but a couple, I was asked "Do you have any digital investments?". That really annoyed me !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! (Was aiming for 120 exclamation points, 1 for each error message) After taking considerable time saying "NO" so many times and thinking why I can't just say GLOBALLY NO, you ask me this question. "Do you have any digital investments?" Why didn't you ask me before I said "No" so many times. Be SMARTER with assessing error messages and allow us to get done more quicky. AI IS HERE. You should be smarter assessing error messages and getting through them.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 2, 2026
SAD long time customer
4 out of 5 stars review

TURB GOOD TERRIBLE TO GET PREPAID PROGRAM DOWNLOAD

The program was good. BUT all the EXTRA steps to get my prepaid auto program every year was terrible. For years you sign in, you go to your purchase and download what you paid for in November 2025 ( I think Nov.)? Why do you want to make someone who has paid then jump through hoops plus more hoops once you get the email to download the program. SHAME ON YOU! WE DO NOT NEED THIS! DO NOT share my email address.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Apr 15, 2026
Wileykid
5 out of 5 stars review

Your best friend!

I have used TurboTax since the beginning of TurboTax. I started using TurboTax because I kept getting audited. I have never had a problem since I started. I love it. Give yourself the time to take your time! Its really not hard. Just answer the questions correctly, If you don't know the answer, don't guess, find it. Worth every penny of savings they provide!!

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955