The desktop version has more flexibility, control, and security than online version. Access is not dependent on internet service to wok on one's tax or logging in to one's account. Once done, it's easy to submit the returns. TT needs to keep the desktop version.

I have used Turbo Tax for over 30 years. I find it easy to use and have never needed to use their expert services. I like the feature that exports the previous year's tax return making it easier to prepare my taxes. I mostly only need to change the numbers.

Every year I use TurboTax, and every year I'm disappointed by the lack of improvements and places where it obviously should be able to calculate or import information, and it just says "enter this yourself" . I also dislike the prodding to use the online product or pay extra for simple questions.

TOO MANY PROBLEMS TO LIST TO IT COMPLETLY CRASHING AND CORRUPTING THE DATA. CHECK BOXES BEING CHECKED AND CAN NOT UN CHECK BOX . UPDATES CHANGE THE WAY THE DOCUMENT LOOKS IT LOOKS LIKE IT WAS PASTED TOGETHER LIKE A 3 YEAR OLD NO FLOW OR CONTINUITY WORST WAS THE INTREST INCOME, STOCK, DIVIDENDS, ETC COULD NOT BYPASS THE ELETRONIC "GET MY FILES FOR ME " CONSTANT , ON TOP OF THAT I COULD NOT SEE MY INTREST ON ONE PAGE ! HAD TO SCROLL UP AND DOWN IT WAS THE WORST CHANGE THIS YEAR!

This is the first time in 40 years that TurboTax couldn't even go from topic to topic. This was primarily an issue in the business section. Also, the Missouri section didn't ask about the Missouri Homestead Disaster Tax Credit. Luckily my wife happened to come across an article about it. It was worth $2,000 and TurboTax didn't have a clue about it. Additionally, I had to file my state tax return through the mail because TurboTax was one of the few programs that couldn't file with that tax credit. You can count on that I will try a different program next year

Pretty good all except for the e-filing process at the very end. TT has a known payment info bug (state info-wks) that still persists in 2025 (over five years). It refused to accept my bank routing and account info for state e-filing (refund) while it accepted the same info for federal filing (we owed money). Made an otherwise decent experience very onerous.

Perhaps because I am and experienced user, I found too many of the tasks too "mickey mouse" for my liking. Also, as I no longer need the business version, I found myself answering unnecessary questions. Next year, I will drop back to a simpler version that better meets my today needs.

I had no issues entering or calculating my tax return for Federal or State. I was disappointed that I found no way to adjust projected income for 2026 to calculate and create Estimate vouchers. I know that income does not vary from year to year for many users, but for someone retiring or ending a second job, it is essential. Please add this to future software.

I've used TTax for years now. My only complaint this year: I needed to upgrade to full Business version because I need to file a 1041. Unfortunately, that version doesn't run on a Mac, it PC only, BOOOO! I ended up doing it myself manually using Grok AI. hmmmm that might be an option for next year, just bypass TTax and let Grok talk me through it. HA

I've used TurboTax for years and it's pretty easy and straightforward. Easy to transfer the previous year's info into a new return to start... then update areas that I want to work on. My only recommendation is to make it easier to see where/how new tax laws (e.g., no tax on social security) are applied. In my case, it wasn't clear until I saw my printed 1040-SR.