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Customer reviews for Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
3.9 out of 5 stars
stars
3,813 ratings3,813 reviews
  1. 5 stars47% (1,807)
  2. 4 stars23% (869)
  3. 3 stars14% (528)
  4. 2 stars7% (279)
  5. 1 star9% (330)
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Showing 321-330 of 3,813 reviews
Apr 7, 2026
Reviewer name: Font Size
4 out of 5 stars
4 out of 5 stars review

Larger font size needed for Senior Citizens

This year, when you press "Learn More", the information displayed is so tiny that most people over the age of 65 can't read the information without a magnifying glass. There is plenty of blank space on the screen so make the font much larger!! t was very irritating.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Feb 17, 2026
Reviewer name: Mikey241
4 out of 5 stars
4 out of 5 stars review

Dividend and Interest input function now bad.

Hi - Very much DISLIKED the new dividend and interest input function. Before, all of the previous years' entries were brought in as default info. Now, the new format requires a lot of redundant keying. Got very tedious quickly. The other input functions were good... as expected.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Mar 20, 2026
Reviewer name: Songman56
3 out of 5 stars
3 out of 5 stars review

TurboTax OK, I just don't like the newer version

TurboTax OK I've been with it since the 90s and this is the worst year where they just repeat questions and things you've already filled in very confusing but it is the first year. I'm using the program on a Mac mini or Apple system. Also, I don't like the fact that it doesn't flow as well as it did a few years ago. Also, I'd like to be able to save the tax return and have that feature where I can include worksheets and print them or not include worksheets that seems to be taken away. They also on the Apple version ask you to print the return and they give you no ability to save the return as a PDF.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 9, 2026
Reviewer name: js123499
2 out of 5 stars
2 out of 5 stars review

TurboTax is poor.

The help system is horrible. I asked several simple questions and the answers were not helpful. Finding forms was a nightmare. I had to manually look as the search never found the form even when I put in the form name. The self-employed healtcare info was terrible. It had me enter my healtcare deductions in two places which resulted in incorrect deductions. I had to manually change the entries to correct it.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 22, 2026
Reviewer name: JohnM1951
4 out of 5 stars
4 out of 5 stars review

Old bugs worked out but some new ones added

I have used TurboTax for at least 25 years. This year I elected to do it online and it did not find my return or even prompt me to direct the program to it so I had to fill in all the data that would have been inserted automatically. I hope that is fixed for next year. I had to Google a couple obscure investment related topics that were not explained in the program. This rating program is screwy - it won't let me type what I want to say without guessing what it should say. Disturbing!! It was not clear that I could avoid a $20 fee if I don't pay with my refund. It should be clearer.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Feb 25, 2026
Reviewer name: KCLakeLover
3 out of 5 stars
3 out of 5 stars review

State Tax is Never Correct

The Alabama state tax computation never seems to be accurate. I have to do a detail review every year and figure out how to fix. This year it did not handle our Roth conversions correctly. It was adding them to the 1099-R resulting in double taxing.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 16, 2026
Reviewer name: AlyCat7
4 out of 5 stars
4 out of 5 stars review

Generally love TurboTax desktop but had glitches

Love the ability and help TurboTax provides with filling taxes independently. I have used the desktop version in the past but my 2025 Mac system had some glitches this year that made some of the work through complicated with errors I had to manually fix in the files themselves.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 23, 2026
Reviewer name: Rob 585054
1 out of 5 stars
1 out of 5 stars review

Frustrated

I have worked with 2 turbo tax experts to try and import my 2024 turbo tax to my 2025, turbo tax software couldn't find it on my computer, the tax experts could't find it either. So I couldn't import. why didn't it save, I pressed the save button before I filed and it didn' save it - its lost. what do I do now? Im using iMac desktop computer - Please help

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 8, 2026
Reviewer name: Costlyyyy
2 out of 5 stars
2 out of 5 stars review

Way too expensive

TurboTax gets a couple stars for making it easy to fill out tax forms. That said, filing taxes should always be 100% free for everyone. We shouldn't have to use this software to understand tax forms. The federal government should have an equivalent free software to do this same thing. The fact that TurboTax charges you $45 plus tax for each state return, then an additional $25 to e-file each state return is robbery. This all needs to change big time. I will not likely use TurboTax in the future and will spend the extra time going through the free state return software provided by my state.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Feb 20, 2026
Reviewer name: kj74000000
1 out of 5 stars
1 out of 5 stars review

turbo tax is crap

I have used turbo tax for years. Never again Had to do taxes 5 times it went back to beginning wouldn't let me fill out forms I needed Said I automatically wouldn't be charged self employment tax on CRP because I am on social security. cost me $675 00. wouldn't let me file

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955