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Customer reviews for Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
3.9 out of 5 stars
stars
3,740 ratings3,740 reviews
  1. 5 stars48% (1,777)
  2. 4 stars23% (846)
  3. 3 stars14% (520)
  4. 2 stars7% (274)
  5. 1 star9% (323)
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Showing 311-320 of 3,740 reviews
Apr 8, 2026
Reviewer name: ARR73
4 out of 5 stars
4 out of 5 stars review

Phone Help & Tutorials Desired

The accuracy of the computations is most helpful and the compatibility of the Program from year to year assists enormously. I did not enter any questions as I prefer speaking to an individual versus typing questions due to the fact that "speech" provides better communication and prevents misunderstanding of inquiries' & answers' detail besides saving time. Additionally, I would like for Turbo Tax to re-institute the use of "Tutorials" as was utilized in earlier versions as I have been using the Turbo Tax Program since 2000.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for returning to TurboTax again this season. We’re glad to be your go-to partner for getting your taxes done right.

Apr 14, 2026
Reviewer name: TskTskTsk4
2 out of 5 stars
2 out of 5 stars review

Not So Great This Year

The software locked up twice and one time I had to start over from the beginning. Also, I needed to separate in-state and out of state income, which I've done in prior years. This out of state income that wasn't to be included was only about $4k and Turbo Tax changed from me getting a refund from the state to owing the state almost $10k. If anything, this change should have netted me a higher state refund, not cause me to owe more. No matter what changes I made the file wouldn't go back to the previous version and I had to start over from scratch again. I've used Turbo Tax for years and it's always been fairly painless, but needless to say, the process was very frustrating this year.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 23, 2026
Reviewer name: VickieK
5 out of 5 stars
5 out of 5 stars review

Love TurboTax

Have used TurboTax since you first started. Love it! Only wish there was a more intuitive way to get answers faster. If I have a quick question, I end up having to use AI or Google now to find TurboTax answers. Maybe incorporating AI separately to answer questions would be nice.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 4, 2026
Reviewer name: DDDDDDDDDDDDDDDDDDD
5 out of 5 stars
5 out of 5 stars review

USED TURBO TAX FOR YEARS

2 ISSUES WITH THIS PROGRAM THIS YEAR.. PROBLEM CARRYING OVER 2024 TAXES FROM WINDOW 10 COMPUTER TO WINDOW 11 COMPUTER. HAD TO MANUALLY ENTER SCHEDULE C INFORMATION. PROBLEM WITH 1099R SENT TO ME WRONG AND TURBO TAX DIDN'T CATCH IT WAS MISSING LINE 16. STILL HATE THE WAY WE HAVE TO ENTER THE 1099 INV AND DIV ETC. GO BACK TOO THE WAY WE DID IT 5 YEARS AGO!

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thanks for the review! We’re committed to evolving based on what our customers actually want. We can’t wait to show you the improvements we’re making for your next year's filing experience.

Feb 25, 2026
Reviewer name: Ala2026
1 out of 5 stars
1 out of 5 stars review

Turbo Tax is disappointment

Program is getting more complicated and can not even recognize common mistakes (such as a personal data). When you will receive rejection from e filing, do not expect that program give you clear explanation how to fixed. You need additional money to call for help. AI helper is useless ans can not explain even code of rejection. The quality of Turbo tax significantly decrease in last decade.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 3, 2026
Reviewer name: PaulsTurbotax
4 out of 5 stars
4 out of 5 stars review

Did the job

I owe zero State tax and elected to e-file Federal taxes and file state taxes by mail. You don't make that easy. It keep asking me efile my state returns. I had to back up and select file by mail for everything so it would print my state forms for me to mail. It also keep telling me "not to forget" to print and sign a payment voucher for federal taxes when I already efiled them. This is not necessary.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Mar 10, 2026
Reviewer name: Unhappy Freddie
3 out of 5 stars
3 out of 5 stars review

Annoying/tedious

1. Multiple non-responsive "Needs Review" prompts requiring re-addition as new document--UNACCEPTABLE 2. Print option no longer shows list to choose items; must tediously examine them one by one with a magnifying glass and check off whether to print or not--VERY ANNOYING and not user friendly 3. Overrides of amounts are unnecessarily difficult. 4. Estimated tax options worksheet should allow for fill in amounts instead of requiring tedious override

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 17, 2026
Reviewer name: Chelly5
5 out of 5 stars
5 out of 5 stars review

Turbo Tax Makes My Life Better

I have been using Turbo Tax Home and Business for over a decade. I find it easy to use, straightforward, and accurate. I have saved a fortune in accountant charges and I learn so much in the process. I feel like I'm more in touch with my business income and expenses, I like to see the figures for myself. I use a MacBook Pro and so far the software is still compatible. It's a 2020 version. I hoping it'll still be compatible next year. Fingers crossed.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for returning to TurboTax again this season. We’re glad to be your go-to partner for getting your taxes done right.

Mar 7, 2026
Reviewer name: Tim44444
4 out of 5 stars
4 out of 5 stars review

Thanks for listening.

Been using Turbo Tax for years. Love it except for one thing. When do the final review, it says that I need to "deal with a few things". They have been things I don't know anything about, nor what answers are required. So I just submit it anyway (without settling your issues) and it makes no difference. It's just a little annoying.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Apr 6, 2026
Reviewer name: Ckent323
4 out of 5 stars
4 out of 5 stars review

Request to Add MAGI calculation & IRMMA Info

I did not see MAGI calculated for my return. I had to do it myself. As a consequence I found I needed to make an IRA contribution to avoid exceeding the IRMMA threshold for the next tier. That caused me to need to file an amended return. It would be most helpful if Turbo Tax included the MAGOi number and provided a table of MAGI thresholds foestimated IRMMA tier thresholds.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .