Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
3.9 out of 5 stars
stars
3,817 ratings3,817 reviews
  1. 5 stars47% (1,811)
  2. 4 stars23% (869)
  3. 3 stars14% (528)
  4. 2 stars7% (279)
  5. 1 star9% (330)
Sort by |
Showing 3,201-3,210 of 3,817 reviews
Oct 14, 2025
Reviewer name: PBFR
2 out of 5 stars
2 out of 5 stars review

Poor Software Updates

I've been using TT since the 90's, it has gone down in ease of use and ability to corollate input from different sections. The latest issue that I found was the $10 credit for use on add-ons to TT. Even though I had just done a complete update to the software before filing my 2024 return that was due for my requested extension it showed a $10 credit towards my $25 state e-filing. Only after completing the transaction did I see I was charged the full $25. After much time/research I discovered the credit had expired! Why would the software continue to show a credit after it has expired and the software was updated? TT, you need to do better.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Oct 16, 2025
Reviewer name: BP Law
1 out of 5 stars
1 out of 5 stars review

PIN instructions are in error

PIN ISSUE EVERY YEAR. Never works.... Always have to mail in the Returns after multiple rejections. TT charging $25.00 and I get nothing in return. Instrucitons to "Type in any number" is in error adn part of fraud to get $25.00 E-File Fee from customers. I am curious to see how may E-Files are chagesd and then rejected ...

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Oct 6, 2025
Reviewer name: Kappy Aiu
5 out of 5 stars
5 out of 5 stars review

Excellent product doing tax accountant services

No problem with the program until the final checks on Schedule C. No concern on Schedule C=Direct Sales that used 1,370 miles for vehicle expenses. However for Schedule C=Internet Sales and Schedule C=Stock Market Investing, both of those Schedule C had zero miles for vehicle expenses. Error message requested data for Vehicle Depreciation Information (Vehicle basis, Prior depreciation, AMT prior depreciation). I ignored it because I never filed depreciation data on previous tax returns since I always put mileage for vehicle expenses and in this case zero. The program stopped me on electronic filing unless I provided the data so I set those depreciation fields to zero. Next year, if the vehicle expense is zero due to zero miles, will probably delete that section.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We’re sorry to hear parts of your experience didn’t meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Oct 16, 2025
Reviewer name: JJ93003
5 out of 5 stars
5 out of 5 stars review

Turbo is excellent

I have a simple business return and find that Turbo Tax walked me through the steps. I really appreciate how easy Turbo makes filing. Sometimes there were areas that I needed to double check on Google just to make sure I was entering data into the correct sections but overall Turbo makes entering data as easy as possible

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.

Oct 14, 2025
Reviewer name: DGTaxguy
2 out of 5 stars
2 out of 5 stars review

Disappointed-Windows 11 requirement

Even though I have been a long time customer of TurboTax for over 15 years now, I regret that I will be using another tax software TaxAct next year because I would have to upgrade my computer (very expensive) to be able to use Windows 11 even though I have extended the security updates on my Window 10. - I do not want to use your On-line service. Since TaxAct and others will support Windows 10, I have no other choice but to switch because right now I cannot afford to purchase a new computer. It's been great, but I'm sorry we will have to part ways. Let me know if anything changes and you will allow Windows 10, with the extended Security updates to us TurboxTax next year.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Oct 9, 2025
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

abc

I would like to see the Turbotax name at the top left of the screen include the year, e.g."Turbotax 2024." This would be helpful in scrolling from year to year. I expect many of your customers do this. I am truly amazed now you effectively deal with today's complex tax world. Keep up the good work and thank you.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.

Oct 14, 2025
Reviewer name: SMiranda22
5 out of 5 stars
5 out of 5 stars review

20+ Years of Taxes

I have used Turbo Tax for Home & Business for 20+ years and have always had a good result. This was the 1st year I have to call for support and the agent was very helpful to resolve the error. Thank you Turbo Tax! Wish you wouldn't end It's Deductible, it has been very helpful to me over the years.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we’re committed to delivering the reliable service you count on.

Oct 15, 2025
Reviewer name: BenBrink
4 out of 5 stars
4 out of 5 stars review

OK, with issues.

Turbo tax is generally good, but thre are some really annoying things. It is slow and cumbersome to deat with my account to pay, etc. When printing things to .pdf, the program stalls. Why are bank account numbers required to be re-entered multiple times--for example once confirmed twice for an account already in the file for federal it needs to be done again. Make the annoying administrative things better. it seems to take longer to deal with turbotax account features than actually do taxes.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Oct 16, 2025
Reviewer name: MM10152025
3 out of 5 stars
3 out of 5 stars review

Foreign Sourced Income and taxes is a disaster

I can't believe that TurboTax still has not fixed the Foreign Tax Credit step by step. If you have more than one 1099 form and multiple countries to report foreign source income/taxes, the step by step is a mess. Every year I have to go into the forms and hand enter all the info, and try to force the links from not getting messed up by the program. It would be expected that a mature product like turbo tax would be able to figure out the numbers for form 2210 without me having to enter them.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Oct 16, 2025
Reviewer name: Disgusted Ex User
1 out of 5 stars
1 out of 5 stars review

TurboTax has gotten to be a bloated pig with rot!

After using TurboTax for almost 30 years I am going to be looking for new tax software for 2025. The software keeps getting more bloated and difficult to use and this year it really messed me up costing several hours tryng to recreate stuff it deleted without warning.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955