Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
3.9 out of 5 stars
stars
3,817 ratings3,817 reviews
  1. 5 stars47% (1,811)
  2. 4 stars23% (869)
  3. 3 stars14% (528)
  4. 2 stars7% (279)
  5. 1 star9% (330)
Sort by |
Showing 3,211-3,220 of 3,817 reviews
Oct 15, 2025
Reviewer name: NadRom
4 out of 5 stars
4 out of 5 stars review

Well designed but software glitches this year

I have used TurboTax Home & Business for many years and it is very well designed for easy filing of schedule C and great at finding deductions BUT this year I had to call technical support twice for "software glitches" that took hours to resolve (because of my slow computer). Mandatory updates and re-entering authorization codes were a big slow down. Hopefully fixable in the 2025 version!

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We’re sorry to hear parts of your experience didn’t meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Oct 16, 2025
Reviewer name: Aurora123
2 out of 5 stars
2 out of 5 stars review

After 10 years, I will seek alternative next year

My returns were rejected despite me using the walk me through everything option. My 1095-A information was not requested by the software. I do not know the ramifications of this yet but I am very dissatisfied. There are so many things the software prompts me for that I do not need or care about and something apparently so critical is bypassed. For example, when I know I want to use the standard deduction, why do I have to answer I do not own my home to be able to proceed with my return without gathering and entering the unneeded information. The same thing with medical expenses. There should be an option asking do you want to check your itemizable deductions or proceed with the standard deduction? Instead it is assumed if I have such expenses that they will be enough to exceed the standard deduction.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Oct 17, 2025
Reviewer name: LukeBDoneWTurboTax
1 out of 5 stars
1 out of 5 stars review

TurboTax Literally Doesn't Function Anymore

I have been using TurboTax for years, but will never do it again unless I get a lot of help following this review. As soon as I was finished with my taxes, I clicked review and the program suddenly added a bunch of new forms. I had a specialist help me remove the forms and then it happened again so I deleted the forms myself, which is an involved process. Then both my state and federal returns were rejected and I'm unable to submit my taxes.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Oct 15, 2025
Reviewer name: Both Farmers
4 out of 5 stars
4 out of 5 stars review

Turbotax is useful, but...

Math seems accurate. No problem with reporting. Should be quite compatible with simple returns, or those with rental property or stocks. Is not overly helpful for small farms. Not overly compatible with the reality of husband/wife QBV in a user friendly fashion. Please add additional features/guidance on completion of Schedule F for small farmers, especially dealing with QBVs. Some of the instructions in place still reference "rental property" when accessed from Schedule F. (Programming oversight?? ) Interface requires significant duplication of effort in completing Schedule F and supporting information. No guidance is given for how to deal with a 1099-G government payment issued to primary taxpayer for a QJV, even though the government policy is to issue only one, Users are left to guess.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Oct 5, 2025
Reviewer name: Palomo_605
3 out of 5 stars
3 out of 5 stars review

Doesn't handle Form 8990 and that sucks

I've used TT for decades and found it very well done and complete until this year. It does not handle filing of a Form 8990 required when a K-1 triggers it with an excess interest expense (in my case $70). The 8990 is very confusing especially since the IRS and the K-1 use different terms for each required input. TT not including this for electronic completion and filing is a pretty large hole in their program and cost folks a lot of extra time and trouble.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Oct 14, 2025
Reviewer name: CLG RES
5 out of 5 stars
5 out of 5 stars review

Gets the job done

It is easy to use although I feel the much earlier versions were even easier. I've been using home and business for many years, so I pretty much know what has to be done/included. If I get stuck I use google or TT help and can figure it out. All told, it gets the job done fairly painlessly.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.

Oct 14, 2025
Reviewer name: E Coast
5 out of 5 stars
5 out of 5 stars review

Turbo Tax Saved The Day

Due to the passing of my wife and family problems, I was delayed in preparing income tax. With less than a week prior to the tax deadline I was able to prepare the return and submit for processing two days prior to the deadline. Thanks to Turbo Tax!!

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.

Oct 6, 2025
Reviewer name: Kappy Aiu
5 out of 5 stars
5 out of 5 stars review

Excellent product doing tax accountant services

No problem with the program until the final checks on Schedule C. No concern on Schedule C=Direct Sales that used 1,370 miles for vehicle expenses. However for Schedule C=Internet Sales and Schedule C=Stock Market Investing, both of those Schedule C had zero miles for vehicle expenses. Error message requested data for Vehicle Depreciation Information (Vehicle basis, Prior depreciation, AMT prior depreciation). I ignored it because I never filed depreciation data on previous tax returns since I always put mileage for vehicle expenses and in this case zero. The program stopped me on electronic filing unless I provided the data so I set those depreciation fields to zero. Next year, if the vehicle expense is zero due to zero miles, will probably delete that section.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We’re sorry to hear parts of your experience didn’t meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Oct 16, 2025
Reviewer name: Intuitly_unhappy_still
2 out of 5 stars
2 out of 5 stars review

NEW and different problems every year!

Super not happy about the billing at the end (where, exactly, did my $10 "club discount" disappear to? It showed on the final bill, but as soon as I tried to pay to file *poof*, it disappears ...unless I want to pay a $45 "premium service" fee (which is, as far as I can tell, is simply a blatant money grab -- no actual benefit or "service" is added). Adding to that, Turbotax was INSISTING that it needed a whole bunch of random, info on depreciation on a vehicle that I (repeatedly) defined as standard mileage only. Stupid.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Oct 11, 2025
Reviewer name: LisaKD
2 out of 5 stars
2 out of 5 stars review

TurboTax has a lot of issues

My experience filing with TurboTax was very frustrating. I use Quickbooks to keep my business books, and I thought there would be a way to import my Quickbooks info into TurboTax. I tried many different ways and was on the phone with an agent for about an hour. She finally told me to download the desktop version. I did and tried importing my Quickbook files, but it didn't work. I was on the phone with another agent for about 30 minutes trying to fix a simple issue with my state tax. After disconnecting, she never called back and I ended up losing most of my progress and had to do the whole return over again.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955