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Customer reviews for Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit

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Showing 281-290 of 9,461 reviews
Mar 28, 2026
2 dog family
3 out of 5 stars review

Definitely a workable solution

Its missing a few critical forms. I had to mail my son's return because it couldn't include the forms he needed even though we bought Home & Business just to be prepared. It is better in appearance than last year, which made it easier to use, but there are a few too many scroll to the bottom of the page buttons when moving beween windows.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 22, 2026
Number 5 is Mine
4 out of 5 stars review

Long time user

I have been a Turbo Tax user for several year, probably 10 or more, and this year was the easiest year. However, they really need to explain things a bit more and ask more questions to avoid having to go back and fix "errors." Items such as details on a K1 or needing an IRS pin number, things that are not "normal" for most people. I do love that I can still do my own taxes, and those of my adult kids all on one program.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.

Mar 20, 2026
Songman56
3 out of 5 stars review

TurboTax OK, I just don't like the newer version

TurboTax OK I've been with it since the 90s and this is the worst year where they just repeat questions and things you've already filled in very confusing but it is the first year. I'm using the program on a Mac mini or Apple system. Also, I don't like the fact that it doesn't flow as well as it did a few years ago. Also, I'd like to be able to save the tax return and have that feature where I can include worksheets and print them or not include worksheets that seems to be taken away. They also on the Apple version ask you to print the return and they give you no ability to save the return as a PDF.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 24, 2026
Aggrivated Citizen
1 out of 5 stars review

TurboTax get worse every year

Your service this year is terrible! Multiple error messages! Multiple freezing up issues with the desktop version! You advertise the heck out of the online version, but that isn't even for small businesses. And then I get all the way to then end of my finishing taxes and TurboTax has a loading issue just to pay the state filing fee! Talk about poor service.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 1, 2026
Locodoco
4 out of 5 stars review

I have used Turbotax since the beginning.

Overall easy to follow but there are still glitches mostly in relation to investment items in 1099-B uploaded from investment banks or companies and having to fill out the address of the recipient. In the Oklahoma state form, Turbotax should be al to furnish and now what companies are based in Oklahoma and to automatically exclude their income.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Mar 24, 2026
Jcno
4 out of 5 stars review

Bug in unchecking filing status

This year there was a bug in the software - It kept unchecking my single status upon review. I finally had to go to Forms to check single and save - after I did that - the review succeeded and I was able to E-file the Federal return. This occurred several times during the preparation of my return

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 31, 2026
Grenouille167
4 out of 5 stars review

Good Software but BEWARE of bait and switch

Overall my experience has been good. However, when I purchased the software, I was told that the Hawaii state return was INCLUDED in the charge. When I checked out to file, I was charged $25.00. I did not have a choice but to pay if I wanted my return to be sent. At this time, however, I must complaint about this "bait and switch" strategy. I therefore demand an immediate $25.00 credit to my credit card of record.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 20, 2026
Mac Cat
3 out of 5 stars review

Best in class, but unreliable for 2025 tax year

I was really disappointed in the 2025 version of TurboTax. I have relied on the program for preparing my own tax returns from the first year it came out. This year was a major disappointment. That is not to say that there were some welcomed improvements and refinement. But, I found mistakes and things the program should have caught, but didn't. I had to carefully review all of my "File" manually to fix many omissions and mistakes, because the program either missed those items or provided a misleading prompt (particularly in the Business income are with regard to mineral royalties). It is also still incomplete with how it handles K-1 (tax sheltered investments). And, I hated having to log into my Intuit account, just to download the 1099 data from my investment companies. Worse, it showed that my 1099-DIV documents had downloaded, but they never showed up on the return, forcing me to execute the entire download process again. That part used to be easier and it never failed like it did this year. I have questions and I have lost confidence in the program. I fear what AI enhancements may to to future versions. Please don't mess up something that used to work so well. I still recommend it, but with a lot of caveats.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 8, 2026
Goldilox1955
4 out of 5 stars review

I love TurboTax

I have used TurboTax for over 10 years. I have never had a problem and for the most part, I love it. However, in the last couple of years I find the software is becoming less user friendly and more difficult to navigate. There is also less explanation available on some topics, and even after I read an explanation, I am still in the dark.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Mar 8, 2026
Frustrated456
3 out of 5 stars review

What Happened this year?

I have been happily using TurboTax (TT) for decades. This year it was a mess. From the beginning, TT was not able to find and transfer data from my 2024 return. The directions provided from the web site were impossible for me to follow. I was forced. In trying to input my data as a new return, all my carry over numbers were lost. I ended up digging out my old computer, opening the 2024 version, saving a copy on a thumb drive, and loading it into the 2025 program. What a mess!

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955