I have been using TurboTax since the 1970's. I have been very pleased with this product. I have used another tax preparation product for other venues, but I prefer to continue to use TurboTax for my tax preparation. I have received refunds and had to pay, but I was confident that I had good data prepared.

While I have used the product faithfully over the past 30 years. Intuit assumed everyone would only opt for the cloud version, NOT ME. I wanted the downloadable version and the management team made it near impossible to find the downloadable version. I think their practice of moving everyone to a cloud based solution is for the birds.

Terrible software program. During the final review< (after the other two review processes had been complete), it changed an entry in my state tax form thar caused the refund to be drastically reduced incorrectly. Now I have to file an amended state return.

We have used TurboTax for many years. My husband always prepared our taxes for us. Sadly, he passed last year, and I needed to prepare our taxes. I was absolutely dreading the task, but TurboTax walked me through every aspect of our extensive tax preparation. And since my husband had passed, TurboTax was able to guide me to receive even more deductions as the surviving spouse.

When you do the FINAL Check for completion of the Federal and State Taxes, if there are areas which need to be corrected, please have a link where we can immediately jump to that area which needs to be corrected. I had to spend alot of time trying to find these areas by searching through the magnifying glass or a drop down list of the FULL Tax Summary!!

I have been using Turbo Tax for many years. I like that it accurately transfers my prior year return. I like that it asks enough questions to get all the proper forms completed. So far I have not been audited. I like that it allows me to do more than my return, so I can complete all of my family members' returns.

The question on the taxability of social security income earned outside the US should have a LARGE warning if the user says "yes" to confirm their choice as it is easily overlooked and the wrong answer can have a huge impact on the tax liability or refund. I only caught my error because my social security was being shown as zero taxable didn't make sense so I started digging and found the question I answered wrong at the BOTTOM of the screen.

The INTEREST/DIVIDEND/INVESTMENT SECTION IS RIDICULOUS TIDEOUS AND SO CONFUSING. PLEASE REVERT BACK AS IT WAS BEFORE 2023. Also, in 2025 i could NOT import my data from my investment accounts!!!! I tried everything! For some reason, TT kept feezing this year as well and ALSO shut down and gave me an error that data could not be saved. SO many inconsistancy's this year. I am very disappointed.

Turbotax does its job, A few small glitches. Wound not import a 2024 tax file; Had to open it as a new tax filing to get it to import. Insisted I had a Canadian Retirement account when I don't. But all in all it is a major step up from the competition. I have used Turbotax for over a decade on PC and now this year on Mac (no win 11 for me) It was just as easy.

Mostly I tried to use the help assistant and it usually provided useless information unless I managed the magic words. Generally ok if you know the form that something might be in and then you can jump there. The program is generally slow (partly by outdated computer), and I did have a glitch where TT froze and I had to restart because I didn't want to connect to the internet for an update check at the beginning of the session. And the "assistant" is very fond of commas as I was typing this... The import from financial institutions is very helpful as it would take forever to key all that information in. The post-process review prior to filing is also good. Finally, the text notification of the process of the return and acceptance for review is nice to know. I have not used the live chats or professional assistance this year, but I expect it to be acceptable if needed.