TurboTax ultimately produced what appears to be a correct return, but the process felt far less transparent than financial software should. Several issues reduced confidence: Required fields appearing only after hidden method selections (standard mileage vs. actual). Repeated prompts for information already entered. Significant state tax swings after running updates, without clear visibility into what changed. “Best case” comparisons that introduced additional workflow loops instead of clarity. The software is powerful, but much of the calculation logic operates as a black box. When material numbers change by thousands of dollars depending on update sequencing or hidden checkboxes, users are left assuming correctness rather than understanding it. Greater transparency around calculation drivers and update impacts would materially improve trust.

Overall continue to love the TurboTax Home and Business product. I have two recommended areas of improvement: 1) provide a search option to search forms and the tool for specific keywords. This would have saved me over an hour of frustration and an ultimate call to your technical support to find where the new 2025 SSA tax deduction was being addressed. 2) there are still bugs that show up in the final review that the Interface did not ask me about during the input process that I had to struggle with, namely depreciation on a second vehicle that was used for my wife's business. It was in a crazy loop and I finally found a way out.

The software was not ready for filing in Wisconsin until 2/26/2026. Other updates were not available until after the beginning of February. I expected the software to be ready sooner or to be notified that it was not ready until an expected date. I spent too much time going back to see if the updates were done.

Not as good as previous years. Reporting of Social Security income was not handled properly. Most people are going to end up owing money because their SS income was not handled the right way. Bring back It's Deductable!!!! It's the best thing going. The process you had this year didn't work and was a disaster.

This was the most difficult time i had completing a return. Stop asking to download information it should be a one time question. Just bring forward information from prior years and stop unnecessary jumping through unnecessary screens lots easier last year. stop trying to sell your product throughout the software once is enough

deceptive and tricked me to purchase a service that i never needed, wanted or even will need since i was past the need part to checking out, now i am being double charged for services that i do not need or use and if you are not going to refund my purchase, i will end up cancelling all additional services ordered and call my card to dispute the charges.

This is the first time in 40 years that TurboTax couldn't even go from topic to topic. This was primarily an issue in the business section. Also, the Missouri section didn't ask about the Missouri Homestead Disaster Tax Credit. Luckily my wife happened to come across an article about it. It was worth $2,000 and TurboTax didn't have a clue about it. Additionally, I had to file my state tax return through the mail because TurboTax was one of the few programs that couldn't file with that tax credit. You can count on that I will try a different program next year

I have used Turbo Tax for over 10 years and this year was no exception. With all of the tax law changes, TurboTax had all updates to make this task easy. There was a small glitch when originally e-filing as it was asking for information for a form that was not applicable to us Form 7205. Reading the help comments you had to find it on line 27 of Schedule C which had a filled in 0. Overriding the 0 to leave it blank resolved the problem, and allowed completion of 2025 taxes. I would not choose another brand of tax software. Turbotax is the most thorough, reliable, and ease of use.

Your software has quirks, it asked me to use scanned copies of my 1099R's and I wasn't able to do it immediately and then I couldn't get back to that option. That stinks. Don't offer stuff like that! Additionally, there are other quirks like in error check where it complains that blocks filled out from the process have too many characters. If the form is filled out correctly, that error shouldn't even happen. But, it has happened for at least the last 10 years to me always in the K1's. And, if I don't want your expert help, my answer of no is definitive, don't offer that stuff again. If I change my mind I can figure that out on my own.

I'd give it 2-stars (or less), but I was able to complete taxes using the "Forms" option; which is slower and more complicated than Easy Step. From one of the updates on (because you're forced to keep updating), it would randomly "hit a snag." I've relied on TurboTax for many, many years and this is the first time I'm not confident that everything is correct.