The response related to Wisconsin form OS was not helpful. TurboTax did not complete the Wisconsin form OS and I had to complete it manually. The AI response acknowledged the software error but did nothing to fix it. This has cost me a lot of time to solve an issue that should have been solved by TurboTax a long time ago.

Mostly great, but there is no way to Enter SEP IRA. Also all the instructions both within the product and online about how to find where to enter SEP IRA are completely wrong and have been for years. People keep giving you guys feedback and you just keep posting the same wrong answer. Frustrating. Otherwise decent product.

TurboTax said that I had to paper file my federal return because of signatures needed on form 8283, but also that, because of the Massachusetts state Schedule 4% Surtax, I had to eFile my state tax. This is impossible to do in TurboTax. I had a PDF version of form 8283 with signatures that I could have inserted into the federal forms, but TurboTax does not let me do this.

The software is comprehensive and has useful help answers. UI is fine. But, it is unprofessional to ask me to pay $45 at the end for filing for federal against Intuit's marketing that whatever I paid for the Home & Business software covers everything. Please take out any payment requirements.

I encountered an error based on a depreciated asset (vehicle) that was traded-in. I attempted to use the help with no success. I turned to ChatGPT to analyze captured images with the error referenced. There were several corrections / multiple attempts required to get the AMT and Depreciation to balance.

the new Gui interface is problematic - having to go through 3 or 4 screens to enter a number. the import brokerage documents feature is not user friendly - very problematic and created double entries and did not populate, when populated it did not show any numbers until I exited the program and reloaded I liked the way it use to be

It is a good product for those who want to prepare taxes on their own. Certainly, a better alternative than H&R Block. Fortunately for those who do not want to prepare their own return VITA and AARP provide a great alternative to H&R Block as they are free of charge.

Worst tax software I have ever used. Very hard to move around in. The chat bot is absolutely useless. The fact that you charge for more help is awful. Input screens are not in the best locations. Very hard to find what I needed. What a hassle to get to look at a draft after making changes. Last night the wait time for a phone call was 1 hour, 15 minutes yet it said I was "next in line".

First time to do an amended return. It was confusing to file. I appears that it was all filed electronically, to include the IRS and state debiting the same bank account that was previously used for refunds. But your instructions said I had to print, write a check, and mail the amended return. Which is it? Pick one and then be clear about it. I am not sure where I stand on being done. Leaves me questioning TurboTax. Not good.

When I purchased the 2025 Turbotax Home & business I tried to pull in my 2024 filing from may computer and it wouldn't work. Then I couldn't get it to pull in my W2 or pull in my Fidelity investment information. I ended up having do put all my investments in by hand. Then when I completed my taxes, it told me I had a $110 State of Michigan under payment from 2024. I used your software. How is this possible?