I had to file a state of WA Working Families Tax Credit, but the forms were not finalized so I just e-filed the Fed form and it was accepted. A couple of weeks later, I e-filed the State of Washington Working Families Tax Credit and it was accepted. However, after it received both refunds about 2 weeks later, I tried to print out the Fed and State forms for my records, but it wouldn't let me print out the State of Washington Working Families credit. Nor could I make a PDF of that part of the file. That is unacceptable

I've been using TurboTax for decades and the user interface for 2025 Tax Year was a disappointment. The Step-by-Step interview had numerous errors ranging from incorrect questions to confusing internal jump-to results. I spent an inordinate amount of time switching back and forth to Forms, reading department of revenue tax instructions, visiting the user forum, and figuring out workarounds. After extensive manual review, I feel confident in the computations but my confidence and patience have been sorely tested.

This year the Schwab downloading had glitches: Safari would not load "CONSENT " button at bottom of disclosure page ??? I switched to chrome , and it worked. then ..... even after it seemed (and actualy did ) it should have downlaoded, the turbotax dialog boxes showed that schwab still needed to be "EDITED" this was very confusing. indicating to me that maybe it had not downloaded. it has never done this in past years. Great product,, makes taxes almost acceptale.

We should have 5 federal returns we can file via turbo tax - - and Ii get maximum filing reached at number 4 - - and then it says filed, and after a bunch of screens i go through, it comes back and says filing status reached - - there is something wrong here

Too much pushing for extra costs. Have to repeatedly decline paying extra for services I don't want. The e-filing cost is deceptive. Make it sound line just $15 for state but after agreeing we find there is an extra $40 (?) "filing fee" in addition to what was already stated. Those fees are not printed when I print the tax package and I can see where I can get to them. No receipt!

Overall, this is a great product that I use for my taxes. I have been using this specific product for several years. The ease of use makes this product great and less painful than entering all the data myself for my investment accounts. The problems are a few, but noticeable. Every year is something different with Turbotax in terms of miscellaneous errors and problems. This year, I needed find last year's W2 data and input this manually instead of turbotax pulling the data by itself (even though it pulled other tax year's information). Additionally, every year Turbotax misses spots in the forms. Most frustrating this year was while finishing my NY state taxes, there was an inability to advance forward to submit taxes as I wanted to set-up direct deposit for estimated taxes later on and not through Turbotax. Like a hardstop, cannot submit my taxes until I pay estimated taxes via direct deposit. I feel like Intuit has their customers self-report errors for their forms and debugs months later after most users have worked around it. The problem is you cannot easily report it. Why are you making customers pay $60 for live support when there are legitimate issues that should be reported immediately so you can help all customers with these problems?

the program has gotten less user friendly. Especially when it comes to importing investments. I import investments and it keeps telling me they need reviews. This is the 2nd year this has happened. I don't really think this feedback is even being read, but I will send it anyway.

There were sections, like our vehicle information, which ask for the same information that we had to fill out several times. You could save that information and have the repeating fields auto-fill. Also some forms that were imported from external companies still had to be filled out manually. You did not explain that an IRA to ROTH conversion is different (and tax beneficial) from a characterization. You did not explain that rental property should be a schedule E and not a schedule C.

I have been using turbo tax for over 20 years now - for tax returns of increasing complexity. Overall it has been a good experience. However - with the sunset of the its deductible feature (which I did not realize was going away and resulted in the loss of a bunch of data I had entered) the program seems much less useful and integrated than before. Not sure that I will continue to use it next year - will probably look at other programs to see if anyone still have the deduction integration features.

Many good experiences over maybe 10 or more years using. However, Turbo Tax could NOT handle 1095A Insurance marketplace form and the subsequent Form 8962 because two persons (my son and his daughter) were insured. The daughter got married and was no longer a 2025 dependent. Information was complete and entered for both,; as well as a percentage of total fees divided amongst the two insureds. However, Turbo Tax could not reconcile the errors it projected (not existent) and we were required to file by mail. We had already paid the $25 Colorado e-filing fee. Please credit us this fee to use on my own return to be filed for 2025. Thank you!