This year's version of TurboTax for Home & Business was difficult to use and was not very intuitive. I am a CPA & use TurboTax for my personal returns. Quite a few (more than past years) business topics were not clear and difficult to understand. For instance, there was no clear indication of the Safe Harbor election for expensing rather than depreciating business assets less than $2,500. The questions surrounding this topic were very unclear and not intuitive to the user.

Turbo tax desktop kept prompting me to switch to online. I did so and determined that it couldn't handle my complex tax situation. I had to be on the phone for 6 hours to finally get switched back and filed without getting charged a second time. Customer service was a nightmare, nobody knew how to help me until I finally spoke to my 7th representitive who actually could help.

Over all quite easy. Some places where there is a risk of double entry of information (car info for example) Happy user for more than 20 years. Amazing to see how insanely complex filing can be. Would be cool if W2 info could be available with little effort. The mailed ones are easily missed

Because I am self-employed, I find Turbo Tax to be very user friendly, easy to use and accurate. I give it the data necessary per questions asked, and the software takes care of the rest. Thank you for keeping this product bug free. Turbo Tax is a big helping hand during tax season. A reassuring factor is having tax advice is there if I need it.

Each year my California return has been found to be in error. I hope it works out this year. CA LLC: Also, I'm sending CA $1700 for form 568, and also 800 and 900 for two other forms. In the past, CA has refunded my 1700 as duplicate. Not sure what's going on. With the assistance of your call-in line, we found where to select that I had an LLC, it was hidden pretty well. Please bring that forward into the Business section next year. I'm happy with the e-filing processing, and the general formatting and data collection and review.

In general a good experience. I which the expense categories were closer to reality, so that I didn't have to open the helper windows all the time to see what expense fits where. I also lost lot of time with the broken form 1116 before I researched and became aware that there was an update that had not yet landed.n I would appreciate an extra function that gives the user an overview of the income and expenses as ty go, so that a comparison with my own records is possible. The explanations and input method for the deduction of foreign taxes is cryptic and very difficult so follow. I had no problems the only compatibility I used, the upload from my financial institution which worked seamlessly. The State Taxes section (CA) is overloaded , I wish that the most common cases would be shown first before one has to search through all the dozens of deduction cases.

I tried doing my taxes 'on-line', this was confusing....I spent two days filling out forms only to find out that I could not do my 'Business' on line. Called Turbotax 'help' line and the agent was very nice and explained to me why I could not do on line.....i had purchase "Home and Business" and downlond to my PC. It was much easier when I would buy Turbo Tax on a disc.....that made more sense.

The summary pages throughout the interview process are supposed to list the current amount and the prior-year's amount side-by-side. I noticed this year that when I look at the summary pages that quite often the current year amount remains 0, even though I've clicked into the form and entered all the information. It causes confusion as to what I've done and what needs to be done still.

Its getting worse and worse at parsing imports, i'm having to go down into the PDF files to find out what it can't parse, figure out how to solve it and do it myself. The online forms are just full of unanswered questions. The workflow is terrible, and I'm still having to manually input bank statements because it won't work with my bank.

I have been using Turbo Tax Home and Business for over a decade. I find it easy to use, straightforward, and accurate. I have saved a fortune in accountant charges and I learn so much in the process. I feel like I'm more in touch with my business income and expenses, I like to see the figures for myself. I use a MacBook Pro and so far the software is still compatible. It's a 2020 version. I hoping it'll still be compatible next year. Fingers crossed.