I have been using this program for years and this was the most buggy version I have seen. It did work in the end but given that I am not only work in the financial arena and also manage a team of Software Developers for a mid size bank and yet I still had issues completing my taxes says a lot. To add insult in injury, I always buy the home and business version and this year, I had to buy another version to complete my mothers estate taxes Ironically, it appears that the cost of the Turbo Tax Version I needed was more than the taxes owed.

TT had yet one more bug this year on form 8829 when you have two businesses sharing the same home office. It was incorrectly adding together the RE Taxes and trying to limit it to $40k Salt Deduction despite the amount being below $40K as TT is adding it together even though the boxes on sharing the home office was correctly checked between the two businesses, Give that 2024 had a lower $10K SALT limit this new edit check makes no sense. As it only is applying the portion of the home office that was split. This cost me 10 hours to troubleshoot and do my own work around to address. I also found a bug in 2024 related to NYS Tuition Deduction that it was picking up incorrectly off the federal form and incorrectly giving me a credit which I do not get as out of state non resident which also was not resolved and had to do a work around that also took hours.

This year's product failed to request our PINs from the IRS and the returns were rejected. Fortunately I submitted with 2 days to go, but if I had waited there could have been a serious issue. Including PINs is required - why would your product have submitted without them? Very disappointing.

The application was a large step backwards this year - Less information an explanation on the entry pages throughout the program - explanations were less complete than previous years - the application kept skipping sections when hitting continue - I did not want toI did not want to change to the online version this year because I assumed the desktop because I assumed the desktop app would have gotten better and I did not want to deal with new foibles being online... - more difficulty finding the proper pages for input when going back to enter or correct data

Is it me, or is Turbotax getting more complicated and controlling? Didn't like the fact that the software added my residence state as a required default for my state return, which doesn't require residents to file a return. I file a non-resident return for another state, and I had to keep toggling from the window that says "see amount" to see the real status of my state return. That was irritating.

Federal and State returns completed using Turbotax software.. Turbotax software used for over 20 years. This year could not efile because of error message IND 031 04. Have verified that information entered on current year return was correct and still was not accepted. I have spent at least 8 hours trying to resolve and I now give up and will mail. Your AI assistance is AWFUL. I will look for other tax software for 2026 returns

I've used Turbo Tax for almost 20 years and this year it did not work as intended; luckily my experience with filn taxes and with how their software has worked in the past I was able to navigate through but countless days and hours were wasted attempting to do so.

Updates are very late. No support when the software or payment with Intuit messes up. Just a typical company that has horrible customer service. Lots of upselling. Not happy with this company, but I'll give it one more chance to get some sort of customer service. Unbelievably difficult.

I have used TurboTax desktop for over 15 years. I have always been very pleased with it an the ease of use, until this year. Initially the 2025 version wouldn't recognize my 2024 tax file document for transfer after multiple different attempts. So, I had to start from scratch entering all of our information which. Then, as I completed the federal return ready to transition to the state filing, TruboTax stalled for 10min at the point it should have prompted me to save the federal filing. I had to force the program to quit which resulted in the loss of the entire filing and having to start over from the beginning. When I did restart the program it miraculously recognized my 2024 filing which saved me a little. Ultimately, after using TurboTax this year, I question if I will use it again

We were disappointed with how buggy this version of TurboTax is. There were three significant problems. 1. When we tried to import our financial data, everything was attributed to the Taxpayer, even if it belonged to the Spouse, and the numbers were not always correct. We had to delete the imported data and re-enter everything by hand. 2. The state tax review seems to think that Taxpayer and Spouse live in different tax areas. Taxpayer and Spouse have always cohabited and are cohabiting currently. This error could not be corrected, no matter what we did. 3. The state tax piece did not let us apply our refund toward our 2026 estimated taxes, as we have been able to do in the past. We were unable to find out whether or not this was a new state rule. We have directed that our refund be direct deposited instead, which will cause us some financial hardship, as we will not get the refund until after the first estimated tax payment is due.