While I like TurboTax for the most part, the fees are getting ridiculous. For instance, Illinois does not charge for e-filing, but TurboTax charges $25. Forget the "free" state download. I also thought the $40 fee to take the $25 state e-filing fee out of the tax refund was outrageous. I already paid over $80 for the program (when taxes are included).

Importing information into TurboTax was a nightmare. I had to repeat it many times and then where were errors that I had to manually correct. I have requested for YEARS that charities appear in alphabetical order rather than randomly. TurboTax ignores me.

It is very annoying to me that Turbo Tax does not provide modifications for 19.for the pick up contribution for State Taxes. It similarly did not provide a 502 SU this year so I have to do the filing myself. I feel if you cannot serve Maryland taxpayers fully for filing their state return, you should provide a discount.

The software itself if OK, but it is unconscionable that Intuit deisigned the software to require the ultimate or penultimate version of macOS, given that Apple purposefully makes newer versions of their software incompatible with slightly older versions of their hardware. That is, using TurboTax required a software that required a new computer purchase! There is nothing that special about TurboTax what would make purchasing a new computer required. If Intuit keeps up this practice, then this is the last year I will be purchasing their software. And have been using their software for over two decades.

The summary pages throughout the interview process are supposed to list the current amount and the prior-year's amount side-by-side. I noticed this year that when I look at the summary pages that quite often the current year amount remains 0, even though I've clicked into the form and entered all the information. It causes confusion as to what I've done and what needs to be done still.

It works for me and I did 2 farms, a real estate investment, and an out of country filer. I've only found a few things where it does'nt ask proper questions to get you to the right form.. One being schedule FC-a on the Wisconsin form and another that doesn't give you a way to enter info on the first page of 4797.. Otherwise it works well.

The program added many questions - especially on the OID section and asked for information regarding Digital Assets which was totally new. I googled the item and got an idea of what was being asked. My financial company did not provide the answers in my download. I eventually called my financial advisor who gave me the answer needed as I do not know how the company handled the investments. Once I entered the question plus 19 more of the same question, Turbo Tax process started it process again and got me to the end. Another problem, I accidentally downloaded the same information twice. I got most of the forms deleted, then had 40 OID items of which I needed to keep 20. As I deleted an item, Turbo Tax then reshuffled the remaining items. Finally I devised a method that then allowed for review of each form and I was able to keep one set in my forms. Also, you kept advising for other services to purchase which I found annoying.

There were 2 confusing aspects this year. I am a Turbotax Advantage member, and purchased the desktop version. But when I opened the Turbotax, there was the confusing online option. I did not know what the difference was, and which to choose. Finally when I had to speak to a tax advisor, he explained since I had already purchased the desktop version, that was what I should use. But how was I to know that???? The second snafu, which he also helped me with, was that I changed computers from Windows last year to Mac this year. The Mac version does not prompt me to save my file when signing off, as the windows version does. So I had to start over several times until he told me to go to File, and click save. Again, how was I to know that??? Finally, I was never able to transfer last years return because of my switch from Windows to Mac.I think the advisor's name was David, and he was very good in helping me.

I had to file a state of WA Working Families Tax Credit, but the forms were not finalized so I just e-filed the Fed form and it was accepted. A couple of weeks later, I e-filed the State of Washington Working Families Tax Credit and it was accepted. However, after it received both refunds about 2 weeks later, I tried to print out the Fed and State forms for my records, but it wouldn't let me print out the State of Washington Working Families credit. Nor could I make a PDF of that part of the file. That is unacceptable

I have used Turbo Tax for years and more recently Personal and Business. The program continues to make entering data as easy as possible and double checks for errors. The only reason for 4 stars is this is the second year I have entered 1099NEC information. This is the second year the information entered does NOT total to the summary page and continues to say UPDATE when all of the entering is completed and accurate.