The new Federal ID pin is different than my selected pin however it is not obvious where or how to enter this pin before e-file. My return was rejected twice before I found the area to enter this special 6 digit pin. There is no Federal tab at the top of the page just State tab. or tab for "other tax situations" as directed in the instructions.

Easy to use program, I prefer to keep my data on my computer and I'm glad I have that choice, the price is a bit on the high end at $95.00 other then that rock solid product as always for last 10years I've been using it...oh wow that is about $950.00 I should get a large discount for repeat user/buyer of this product.

I've used TurboTax for so many years. At least 20 or more and it has always been my go-to when doing my taxes whether for personal or business. I remember back in the day, the little videos that were in the software to assist you along the way. And that little audio jingle. But with all that aside, I would highly recommend TurboTax to any and all who desire to do their own taxes and want to learn about the savings and deductions that are available to all working and retired people.

Many items are not as intuitive as in past versions. Help topics are not intuitive at all. I cannot find within the desktop version where to file an extension. VERY FRUSTRATING COMPARED TO PRIOR YEARS. I dislike having to sign in within from the desktop version in order to search help topic.

I was prompted to use the online version of TT and found that the e-filing for my state return was going to be, I believe, $64. I reverted back to the desktop version, where I paid only $15 with my included $10 discount. Why was I directed to a much more expensive product?

I have used Turbo Tax for almost 2 decades. I've had issues in the past but this year was AWFUL! I reviewed the forms and the information was accurate. Tried to efile but couldn't because of errors with dependent worksheets. Tried several times to fix it but still couldn't efile. Deleted 2 dependents and re-entered information. Turbo Tax created Education worksheets WITH EXPENSES for my kids that didn't have expenses. Had to get help online. Apparently it's a big problem with the software. Took me 4 hours to efile. Ridiculous.

I had to do my taxes 3 times. The first time TurboTax unexpectedly quit and I lost all my info. The second time I was able to do my federal return but because I'm in a RDP needed to change my filing status for the state return. I opened a new one to confirm how I should file because selecting RDP after selecting single is not an option and then it overwrote my info so I had to do it a third time. Then I had to print out my state return because it won't let me e-file it separately from the federal one, but doesn't tell you that until after you pay for it. I paid for the state filing twice but couldn't use it.

20 year customer. The software is old and patched to obsolescence. Need an entirely fresh build with no connection to any prior software to free itself of legacy bugs. So aggrevating the last 2 years, I'm actually considering starting anew with a competing product.

I had to call twice because of the lousy interface with my iOS platform MacBook Pro. The first time was because the tax return I worked on for more than 4 hours completely disappeared after your platform crashed on my TWICE! Fortunately, my MacBook Pro saved a copy. The recovery was so difficult your very pleasant tech had trouble helping me. Ultimately, between, her, me and ChatGPT we were able to obtain it and get it to load back into TurboTax, Your screen does not fully show on my computer making so that I could not hit the "next" or "continue" buttons. Also...it is VERY difficult to find what I needed to do an amendment for a previous year's taxes. Your Youtube video was NOT accurate resulting in my 2nd call to your support folk. The person I got the second time was LESS INFORMED than I was and also very crabby with me. This has truly been the WORST experience I have had working with TurboTax.

We have somewhat complex taxes (180 pages), and TurboTax allows me to do them on my own. That is pretty good. There are things that could be easier, but AI helped me figure them out. Overall good. I did have an endless loop error while filing a separate state form, where it continually asked for my first name. A Google search found a similar problem in 2023 and had a fix.