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Customer reviews for Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
3.9 out of 5 stars
stars
3,801 ratings3,801 reviews
  1. 5 stars47% (1,801)
  2. 4 stars23% (866)
  3. 3 stars14% (527)
  4. 2 stars7% (278)
  5. 1 star9% (329)
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Showing 211-220 of 3,801 reviews
Mar 5, 2026
Reviewer name: 87illini
3 out of 5 stars
3 out of 5 stars review

Disappointing this year

This is the first time in 40 years that TurboTax couldn't even go from topic to topic. This was primarily an issue in the business section. Also, the Missouri section didn't ask about the Missouri Homestead Disaster Tax Credit. Luckily my wife happened to come across an article about it. It was worth $2,000 and TurboTax didn't have a clue about it. Additionally, I had to file my state tax return through the mail because TurboTax was one of the few programs that couldn't file with that tax credit. You can count on that I will try a different program next year

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 8, 2026
Reviewer name: Crelwestdy2
5 out of 5 stars
5 out of 5 stars review

Works at any point in your lifecycle

have been using Turbo Tax for over 40 years during years with a simple 2-person household through a household with 2 college attending children and several real estate development LLCs, to today where I am retired and living off of social security and investments. TurboTax has handled it all!

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.

Mar 12, 2026
Reviewer name: Queen Balance
5 out of 5 stars
5 out of 5 stars review

Turbo Tax is User Friendly!

I've used Turbo Tax for years and have always been pleased with the results. Although I am a tax profession, it it very user friendly and I think most people would be able to follow along and use it. I've never had the IRS come back to audit me and the only issues I've had have been of my own misunderstandings.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.

Mar 30, 2026
Reviewer name: annoying requirement
3 out of 5 stars
3 out of 5 stars review

K1 input very wonky

The K1 input section doesn't seem to flow properly to the 1040. I had to not show any info for line 13 of the k1 and just net it from line 11 in order to get it to flow through properly to the 1040. If I input line 13 expense items they all flowed to Schedule A instead of offsetting K1 business income. Every year the K1 input section is very difficult. Also this year the federal return wouldn't print the nice summary page. Also for some reason I had to go into my intuit account just to use my credit card to pay the $25 state filing fee.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 15, 2026
Reviewer name: JK22506
3 out of 5 stars
3 out of 5 stars review

TurboTax user experience

I think your the software should be self-contained when looking for information about fixing an error. I felt like I was on a wild goose chase trying to figure out what the line item was for that needed correction, and where it was in the return. There was no context for the errors to fix.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 6, 2026
Reviewer name: Mikale Gato
4 out of 5 stars
4 out of 5 stars review

Good Product, One Criticism

I've used Turbo Tax for decades and find it reliable and accurate. The only reason I deducted a star is that some forms require tedious, time-consuming corrections. Enter the same state over and over. Enter the street address over and over. Check "No" for digital assets over and over and over. Is this really necessary?

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Feb 17, 2026
Reviewer name: DiFromIndy
3 out of 5 stars
3 out of 5 stars review

Difficult to understand how to save and print

It works pretty well and I've used it for years. It is very difficult to print and save and sometimes it ask for passwords and sometimes it doesn't. This year I printed prior to filing, and also after - and my estimated tax forms said that they were not final even though it was mid February.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 1, 2026
Reviewer name: JayM76
1 out of 5 stars
1 out of 5 stars review

Turbo Tax is inconsistent with Tax Laws

There is no federal or state tax law that prevents withholding income taxes in excess of 50% of wages. Form IRS W-4, Employee's Withholding Certificate, Step 4: Other Adjustments (C), Extra withholding. Enter any additional tax you want withheld each pay period, allows for withholding up to 100% of your wages. For "supplemental wages" (like bonuses) exceeding $1 million in a calendar year, the IRS mandates a flat withholding rate of 37%. When combined with FICA (7.65%) and potentially state/local taxes, the total withholding can easily exceed 50%. The IRS does not penalize you for overpaying your taxes. Any amount withheld that exceeds your actual tax liability for the year will be returned to you as a tax refund after you file your return. Unfortunately, TurboTax software assumes the information on the W-2 is incorrect if withholding exceeds 50% of wages and therefore will not electronically file federal and state tax returns. Why your software doesn't asked the taxpayer to confirm the W-2 information rather than preclude electronic filing is unconscionable. Is there anything you can do short of forcing me to physically mailing income tax returns?

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 11, 2026
Reviewer name: maryk2
3 out of 5 stars
3 out of 5 stars review

New Federal ID pin location

The new Federal ID pin is different than my selected pin however it is not obvious where or how to enter this pin before e-file. My return was rejected twice before I found the area to enter this special 6 digit pin. There is no Federal tab at the top of the page just State tab. or tab for "other tax situations" as directed in the instructions.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 25, 2026
Reviewer name: NRMD
5 out of 5 stars
5 out of 5 stars review

Simple and easy

Need improvement in few places, one place where, how to select backdoor Roth conversion. A wrong choice can end up paying taxes on this. Need some clarification on if you are doing backdoor conversion, select this option, rather than allowing user select a wrong one and end up paying tax.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.