I had to spend that $60.00 fee to talk to an agent. Two hours of waiting for help, I was finally contacted by Nathan. The problem was that I was at the finish line and the Federal could not be accepted. Nathan worked with me for over an hour. He successfully solved the problem by upgrading my software. It was very complicated but he knew just what to do all the while calming me that it just takes time. He saved me. Honestly, he saved me. Thank you again Nathan for everything, Lou Anne

I have been using TurboTax since 1993 and this is probably my last year using TurboTax. WHY WOULD INTUIT DESIGN TURBOTAX NOT TO RUN ON WINDOWS 10 ??? Win11 is not secure and because of that is banned for use in many government and industry organizations in Europe. I will be transitioning to Linux later this year. Maybe Intuit will design a version of TurboTax to run on Linux. This year I had to borrow a Mac to run TurboTax, but I don't care for the Mac OS or the extremely high cost of their notebook computers. Another topic is that I do not want my financial data "in the cloud". I want all my data to stay on my computer. I just want a Tax program that will download the tax forms and instructions, then calculate the taxes. Just as TurboTax did years ago before they started the online tax prep. I don't need the typical letter that regrets to inform me that there was a data breech and how sorry that the system they swore was secure somehow was breeched!......but don't worry we are offering you credit monitoring!!! NO THANKS, I will go back to pencil & paper if I have to.

Over all quite easy. Some places where there is a risk of double entry of information (car info for example) Happy user for more than 20 years. Amazing to see how insanely complex filing can be. Would be cool if W2 info could be available with little effort. The mailed ones are easily missed

Very difficult to use this year compared to previous years. AI help not very helpful. Should not need to log into a Intuit account to get help from the software. Was very confusing to navigate when questions arose. I will compare various tax software next year rather than assume that Turbo Tax would be the go to.

This year, when you press "Learn More", the information displayed is so tiny that most people over the age of 65 can't read the information without a magnifying glass. There is plenty of blank space on the screen so make the font much larger!! t was very irritating.

I've been using TurboTax for over 25 years and found it to be a very accurate software compared to other brands used earlier. It is always been compatible with my Windows computers. Feature-wise, it covers all of our different tax scenarios and the interface is very easy to use. Reports are accurate and easy to read.

It gets the job done, but the interface is wonky: 1) The AI assistant did not work at all. I couldn't type anything. 2) The search feature is AWFUL, you can't even search on a page of text. 3) What should be local and on my desktop machine requires web login. That's horrible.

The software itself if OK, but it is unconscionable that Intuit deisigned the software to require the ultimate or penultimate version of macOS, given that Apple purposefully makes newer versions of their software incompatible with slightly older versions of their hardware. That is, using TurboTax required a software that required a new computer purchase! There is nothing that special about TurboTax what would make purchasing a new computer required. If Intuit keeps up this practice, then this is the last year I will be purchasing their software. And have been using their software for over two decades.

This year, it's clear the changes to the business edition were a huge waste of time and money. It failed to take me through the process of finding deductions for my business and I had to search and dig just to get to some of the most basic. Last time we'll be using the software.

I have always had good experiences filing my taxes through TTAX. I hope your excellent software continues to live up to this high bar set during previous experiences. I would like it to be easier to safe my tax return on my local drive and be able to open these nor access these files easier. TTAX has appeared to get more complicated over the years. This may be the fault of the tax laws and government processes, but it seems to get more confusing each year.