Needs more explanation about what other aspects of your return may be affected if you opt to do something. Also needs better navigation within the app for those of us that jump around a bit. You currently have to go through so many screens to get to where you are trying to go. That feels clunky and antiquated.

I have used Turbo Tax for many years. This year, it got stuck on one form when trying to transmit the returns that it wanted me to correct. There was a misspelling on the Turbo Tax page (disappointing), but it also gave no guidance on what would remove the "error". Really disappointing...

I do not want to pay an additional fee to efile - I am happy to print 6 pages for my state return and mail it. But why doesn't Turbotax give me that option? It took my bank account info, but it didn't populate in the return, so I am unsure if I need to write a check or not. This section is not user friendly.

I tried to do my taxes this year on line (at turbotax encouragement). When I got almost done something was missing. I am a long time used of turbotax and have always used the previous years return to catch any thing that I might have missed. Since I could not see the forms like in the desktop version I attempted to go back to that mode. I tried everything for awhile and then called support. They told me that you could do that but needed to start all over since the information input could not be transferred to the desktop version. It clearly said that if I did not like the online version I could always go back to the desktop version. The material conveniently did not mention but you would have to start all over again. So I ended up doing my taxes TWICE this year. Anything that makes me do things twice in order to complete is going to get a poor rating from me!

Turbo Tax would not let me pay my federal tax bill with a credit card. The choice of paying with a credit card is in the software, but it would not take me to the place where I could enter a credit card number!!!! This is INSANE and VERY DISAPPOINTING!! I have loved Turbo Tax up until now.m

I have used Turbo Tax Home and Business for more than 20 years. Haven't had a W2 recently but TT knows what to do with 1099's. I have more than one business but TT always does it for me in less time it would take to drive to a CPA. Also less cost, of course.

Please fix the pay by credit card feature for paying for e-file of state return (or better yet include it in the price of the software. I was unable to use my credit card despite getting live help and trying multiple cards. This resulted in having to spend an extra $40. Seems like a scam by Intuit/Turbotax, which I am reporting to our state AG.

Turbo Tax is usually flawless but I found a few hitches this year: 1) First transfer of data from 2024 forms missed previous home office data. Second transfer to a new file worked. 2) The interface for reporting dividends, interest, etc. was jarringly different from the rest of the app and I had to spend some time figuring out what I was supposed to do. Why didn't you stick with reporting all 1099-INT or 1099-DIV separately? 3) First time I prepared to print, I was given the option of creating estimated payments and related forms for future State taxes. I stopped and saved the file at that point. When I re-opened the file, I could no longer see that option or find it.

I have confidence in the accuracy of The product. Compatibility suffers by requiring Windows 11 to run on the desktop. Invest in other versions for people who don't have or want or afford Windows 11. Features and reporting are smooth and confidence building in an accurate returns.

Was needlessly asking for a password I did not understand. Would not transfer data from the previous year. Steered me to online tax filing when I had paid to download the application. Took 20-30 minutes to find the download page. Getting started was stressful, buggy, and not easy.