Have used TT for years. Horrible experience this 2025 year for clergy housing allowance! System would not let tax return be submitted with the input of correct figures. 5 attempts were made to submit after following the Community directions for this issue and, finally, after the 5th, the system let the return be submitted. Hopefully, everything worked out and my return was accepted at the proper facility. Hours were spent trying to find a solution to the problem. Unsatisfactory TT.

Program is getting more complicated and can not even recognize common mistakes (such as a personal data). When you will receive rejection from e filing, do not expect that program give you clear explanation how to fixed. You need additional money to call for help. AI helper is useless ans can not explain even code of rejection. The quality of Turbo tax significantly decrease in last decade.

TurboTax generally works well. But there are annoyances. Examples: I live in a no tax state and I have already told the program we have no income from other states. However, TurboTax continuously asks me to download/complete/file a state return. It's irritating. Why do I need to sign onto TurboTax to use the scan your W-2 feature? The repeated sales pitches are also annoying, but I guess you have to expect that. I did file a state return for my mom. Even though Turbotax says a free state return is included, they don't tell you they charge you $25 to e-file it. Very sneaky.

Ever since I went to a tax prep "expert" in 20023 and saw them entering information on a website, I said to myself, "Hey...I can do that!" I have been using TurboTax since then with no complaints! The software is easy to use and employs everyday language. As a senior citizen with moderate tech savvy I would VERY HIGHLY TurboTax!!!

I was frustrated that the ability to enter 1099-R data and new business assets was not ready in mid-January. I signed up for email alerts as to when those forms were ready, but never received any emails. I was still getting the messages that those forms weren't available on Feb 21, 2025. I shut down and restarted my iMac computer. Then when I opened Turbo Tax it updated and I had no problems. It seems that TurboTax was not automatically updating prior. Each time I opened Turbo Tax from mid January to Feb 21 (prior to the iMac restart), it never checked for updates, Turbo Tax just opened.

Have used it for many years with confidence. This year used it for a 529 plan for the first time. Extremely disappointed in calculations. It kept trying to tax me for QUALIFIED distributions and a 10% penalty in the federal return. Ran though it multiple times end to end and pulled somebody in as well to review. Bad interface and calculation for that esp. given 529 has been around for many years.

Once again, I found TurboTax Home & Business 2026 easy to download, install, and use for my Federal return and two State returns. I appreciate the features, the built-in support, and the ease of completing the returns, while the return review features give me added assurance that my returns will be complete, accurate, and accepted upon submittal

Appalling. Your Form 1116 for Lump Sums is broken. Stops calculating after line 16. Paid to file State a rip off fee and then found out can't file anything electronically because your form 1116 is broken and needs override. Took 8 hours longer because of your broken software.

I shouldn't have to enter repetitive information multiple times. Why do I have to enter bank account information four or five times? Why do I have to enter my name just as many times? My name doesn't change in the time it takes to do my taxes. Pass word needed should be more descriptive. I had to call to find out the password needed was the one I sign into my computer. How stupid.

I still wish the cd's were still available for purchase. Even if there was an upcharge option, I would still be interested in purchasing. I am worried that after 3 years, I won't be able to access my taxes, and I will still have to print out everything and keep it for forever.