It has been a bit of a learning curve using TuboTax Home & Business desktop version. This was my second year using it to prepare my forms and e-filing. I had less questions this second time. It works great and it is a great tool for those who do not want to use a CPA or tax-preparing store. But there is some room for improvement to make things a little easier for users to navigate.

(1) After entering a 1099-NEC the Deluxe version recommended upgrading to Home & Business, but allowed me to continue. While still entering on Income screens after every 'Continue' selection a message would pop-up to go back and correct an error. I went all the way back, no errors found. I exited and deleted the tax form. When I started a new return, when I received the upgrade notice on the 1099-NEC I upgraded. After upgrade the problem never reappeared. (2) I only completed 4 returns, but the software is indicating I submitted 5. I'm guessing it is counting the return I couldn't complete and deleted.

Hi - Very much DISLIKED the new dividend and interest input function. Before, all of the previous years' entries were brought in as default info. Now, the new format requires a lot of redundant keying. Got very tedious quickly. The other input functions were good... as expected.

User friendly than the last yr version. Easy to navigate to a specific topic and then return to the last place where you left to continue Turbo Tax. Well organized and cohesive for easy reference and review. And the reports are great for future reference and continuous improvements.

I have used this product for years but this year a clinch kept adding in a W-2 that does not exist but was automatically added. This caused a real problem as I had not received a W-2 form for additional statutory income. I finally was able to file listing a zero. I hope I don't get audited!

Absolutely unacceptable that third party downloads from financial institutions are so confusing this year. Furthermore, the incompatibility of TAXPACKAGESUPPORT.COM is also unacceptable, Especially when I pay more for a version of the program which is supposed to do this!

I have used Turbo Tax Home and Business for 29 years. I have had more problems this year. Beginning with activation. I was not aware for some time that I needed Windows 11 to activate. My problem, but the many time I logged into Intuit, I did not see any reference to Windows 11. Seems there were not as many help topics on many items. Specifically, I problem was detected during review. I was instructed to open file and enter numbers, whatever that meant. I think I did this okay, but took quite awhile to figure out. I think Intuit is simply looking to sell its $60 fee. One thing I did like was the rejected returns automatically came into the return and were very helpful.

I don't need 'tax experts.' I've been filling out the same topics for 20 years using turbotax. What I DO need is Windos10 support. I refuse to use Windows 11 for security and privacy concerns. Instead, by using Turbotax, I have now exposed my information in ways I can't get back. Many of my fellow IT specialists agree which is why we have refused to 'upgrade' to that worthless product. If Windows 10 isn't supported, I wouldn't expect that many of us will continue to use Turbotax. With what I've done for the last 20 years, it's easy enough to fill out the forms directly, it's just 'easier' to use the UI and not need to 'search' for changes. Having to only use 1 windows 11 machine (my wife's) and only being able to use it when it's not in use (scheduling is a thing) instead of the other 20 computers here is extremely difficult.

Used to rate you at the top. I dropped you down to Average at best right now after my bad experience this yearI have been a long-term user of Turbo Tax (20+ years) - this is the first year I had technical issues using it. I use a Mac PC - there were technical issues opening my documents while working on my taxes (across 3 days). I have the newer Mac PC, well above the minimum technical specs required by TurboTax (Mac OS Sequoia 15.7.4). Lots of complaints on the internet. I have to delete the TurboTax Home & Business app to Trash, reinstall, clear the trash, shut off file sharing, etc. Recommendations from the internet help sites, not TurboTax "expert" - I just hope in years going forwardTurboTax figures out how to work with Apple and clean-up the the technical issues - this product should not have those kinds of issues.

the new Gui interface is problematic - having to go through 3 or 4 screens to enter a number. the import brokerage documents feature is not user friendly - very problematic and created double entries and did not populate, when populated it did not show any numbers until I exited the program and reloaded I liked the way it use to be