This year, it's clear the changes to the business edition were a huge waste of time and money. It failed to take me through the process of finding deductions for my business and I had to search and dig just to get to some of the most basic. Last time we'll be using the software.

I had to file a state of WA Working Families Tax Credit, but the forms were not finalized so I just e-filed the Fed form and it was accepted. A couple of weeks later, I e-filed the State of Washington Working Families Tax Credit and it was accepted. However, after it received both refunds about 2 weeks later, I tried to print out the Fed and State forms for my records, but it wouldn't let me print out the State of Washington Working Families credit. Nor could I make a PDF of that part of the file. That is unacceptable

refund of $-2,564 ??? Why not just show "2025 amount owed" ??? sometimes the screens don't make immediate sense, but overall I'd much rather use TurboTax than paper forms or my own spreadsheet forms... thanks for making it simple/affordable as possible :-)

confusing nstructions led me to file a CA state return doubling the tax I really owed. I have to file a correction to tha return now. Also when I tried to use any of my 3 credit cards it would not accept any of them because they all had a exp date greater than 08. I had to use my wife's card w exp date of 04. The drop down for the cr card month would not ttake a number higher than 08 and min=y cards all expire with 09

TurboTax gets the job done. I have some complexities like K-1s that raise topics that aren't fully covered in the TT Home & Business product but it gets me close enough to find other answers myself. It also makes it easy to cover my wife's small business. I have used the product for years and am comfortable with the user interface and process for completing my return. I will continue using this product in the future.

I have been a loyal TurboTax user for many years. Each year, it feels like it gets more and more difficult to purchase the software and to do my tax return. For years, I have always e-filed my federal and state returns. This year, TurboTax would not allow me to e-file because there was a 0 on line 27a of Part II on the Profit or Loss from business form. I could not figure out why a 0 would prevent me from e-filing. I was forced to spend $60 and had to wait over 1 hour and 15 minutes for on-line support. In the end, I was guided on how to remove the 0 and then I was able to e-file. To describe this experience as frustrating is a huge understatement. I had to spend extra money and a lot of extra time just to get my simple tax returns done and e-filed. I will say the woman that helped me online was great and was able to figure it out, but it took even her, an experienced TurboTax support person of 5 years, quite a while to find and fix the error. I greatly appreciate her help. However, I am very disappointed in the software. I am using the Home & Business version running on Windows 11.

it was very difficult to get started. i followed the "Let's get started" it was so difficult to get to the steps to install and activate my software where I enter my license code. NOT USER FRIENDLY. Turbo Tax shouldn't be trying to sell me what I've already purchased. VERY AGRIVATING! I've used Turbo tax for many years and all I can say is you make it more difficult each year. I'm really thinking I may want to quit using Turbo tax.

It worked. I like the way it keeps the prior year's information and applies it to the new tax year's sections. I like the way it works with Quicken. Quicken needs to integrate better with Tax Planner. It's a pain to create workarounds for Tax Line items like IRA distributions so that one can see Total, Taxable, FWT and SWT distributions. It was difficult this year to use [CASH] as place to use double entry to place amounts into items on Tax Summary and Tax Schedule.

Started with the On-Line version this year. Did NOT like it. Almost done and I went back to doing it all over again with the desktop version. Something didn't make sense and found that I had 'imported' vanguard data that I already had entered. Have a big problem with needing a separate field to list what the IRS calculated RMD basis for each account SEPARATE from what I happened to withdraw to achieve the combination of my QCD and my RMD. Has to search for the QCD (it is only listed as Charity - not QCD) entry. No simple way to see total of all my accounts that require an RMD, and what my RMD & QCD were.

I’ve used TurboTax Desktop for two years, and the same issue happened both times — which is honestly unacceptable. When transitioning from Federal to State, the software suddenly freezes. When you force quit and reopen, it looks like everything is gone. After spending hours working on taxes, this is extremely stressful and feels like you’ve lost all your data. Only after digging around do you realize there is an auto-saved file hidden somewhere, but TurboTax does not make this clear at all. The UI gives the impression that your return has disappeared, which creates unnecessary panic. What makes this worse is what happens next: Right when you’re in that panic state, the software pushes you toward purchasing the State add-on. Last year, we ended up paying about $50 for State because we thought something was missing — only to later realize our package already included it. The fact that this exact issue happened in the exact same place two years in a row raises serious concerns. At best, this is poor software design. At worst, it feels like a dark pattern that pressures users into unnecessary purchases during a moment of confusion. For a paid desktop product handling something as critical as taxes, this kind of experience is unacceptable. Fix your save/recovery flow, and stop putting users in a position where they feel like their data is lost.