TurboTax makes the process easy by transferring previous year's tax information if you used TurboTax to the current year, provides step-by-step guidance through the process, provides deeper information if requested, allows access to the form to make changes, points out errors that need attention, automatic downloads of brokerage information is a time saver, and automatic filing is the icing on the cake.

The interest income section has become so redundant with the continuous option of downloading info from investment firms...each and every time I needed to click through 2 screens just to enter minimal interest income from local banks. Also, the advanced tax payment section doesn't easily provide for monthly contributions vs quarterly.

Very unsatisfied with TurboTax 2025. I've been using TurboTax since at least 2012, and I felt like it was getting better for a while, but has now been getting worse for the last few years. This year it pulled in a corrupted version of my 2024 filing which I didn't catch until I was about to file and noticed that the last year's AGI that you're asked to verify for some reason, didn't make any sense. So I went into the forms and realized that the 2024 values in the two-year tax comparison form were all wrong. I tried to fix them there, but they seemed to show up in too many places throughout the many many forms included, so I had to give up and start a whole new filing. Very frustrating. There should be a way to delete and re-enter the last year's data without having to start all over again. I even had to re-purchase the state efiling which I had already done in the corrupted version of my filing, so I lost $20 to this issue. I'm also very disappointed that It's Deductible has been removed. That was one of my favorite features of the software. I'm definitely going to explore other options for next year. If I can't trust the software to import last year's data, and I'm not getting the functionality of It's Deductible, sticking with this product is not looking very attractive. Oh, and it's also annoying that auto fill doesn't work in the payment pop-ups.

Needs to be better. Turbo tax has been around for too long to have stupid glitches... forcing a Canadian pension document when im not Canadian with no pension? really? Needs to be smarter with state exemptions for US gov't interest investments. Needs to be better with financial institution importing. I dont want to fix every mistake of the import. It should be streamlined already. If there is a zero cost basis fund, then the system should recognize that, chat gpt shouldn't have to guide me through it. Do better.

I have used Turbo Tax for almost 2 decades. I've had issues in the past but this year was AWFUL! I reviewed the forms and the information was accurate. Tried to efile but couldn't because of errors with dependent worksheets. Tried several times to fix it but still couldn't efile. Deleted 2 dependents and re-entered information. Turbo Tax created Education worksheets WITH EXPENSES for my kids that didn't have expenses. Had to get help online. Apparently it's a big problem with the software. Took me 4 hours to efile. Ridiculous.

This year version of Turbo Tax is horrible, I have been using this software for years because of the convenience and it has saved me a lot of time when it comes to preparing my taxes. Not sure who idea it was to change the software. This year I was unable to import or upload Turbo Tax returns from prior years and my 2024 Turbo Tax was saved on my computer. I am really disappointed in the 2025 version. If I have to manually input my information I might as well shop around for a cheaper tax software.

Unfortunately for Turbo Tax most people hate doing taxes, so with all of the charges and verbiage turbo tax uses (and has changed from last year) it's not in Turbo Taxes best interest to ask me to rate after the thrashing of doing all of the data collection and deciphering of all that goes along with doing my home and business taxes. I also don't appreciate having to invest in a new computing system that can handle the offline turbo tax software. My old system was way good enough to handle anything and along the virus protection I personally pay for their (to me) seems to be no really good reason to restrict me in using my window 10 computer. I have upgraded to windows 11 which was a pain because of all of the arbitrary restrictions and to top it off my laser printer does not work with windows 11. I know this is not turbo tax's fault, but it adds to the aggravation, and last minute scramble and expensive solutions. I personally condemn TT's move to limit offline tax prep to windows 11. I will never (if I can help it) do my taxes online where I do not have control of my data. Poor choices by TT in my opinion to associate themselves with the poor Windows 11 platform

The software locked up twice and one time I had to start over from the beginning. Also, I needed to separate in-state and out of state income, which I've done in prior years. This out of state income that wasn't to be included was only about $4k and Turbo Tax changed from me getting a refund from the state to owing the state almost $10k. If anything, this change should have netted me a higher state refund, not cause me to owe more. No matter what changes I made the file wouldn't go back to the previous version and I had to start over from scratch again. I've used Turbo Tax for years and it's always been fairly painless, but needless to say, the process was very frustrating this year.

SOMETIMES THE QUESTIONS ARE POSED OR ASKED BUT THE SOFTWARE DOES NOT TELL YOU WHY. IT WOULD BE BETTER TO ALWSYS BE TOLD WHY THE INQUIRY INSTEAD OF EXPAINING IT AFTER ONE HAS INPUTED THE NUMBERS. FOR INSTANCE WHEN FILLING OUT 1095-A INFORMATION, LET US KNOW WHY SUDDENLY THE REFUND DISAPEARS AND GOES WAY US AS A DEBIT. IT FREAKS ONE OUT. TELL US AHEAD OF TIME WHY THE NUMBERS WILL CHANGE. IT WAS EXPLAINED IN THE END BUT NOT BEFORE PUTTING ONE INTO SHOCK. THE SAME WITH THE VEHICLE TAX CREDIT. EXPLAIN THAT TH INFRATION NEEDS TO BE INPUTED SO THAT THE TAX CREDIT ALREADY APPLIED AT POINT OF SALE NEEDS TO BE CONFIRMED. THAT THE TAXPAYER IS REALLY OR WAS REALLY ELIGIBLE TO RECEIVE IT.

Tired of your software (trying) to nickel and dime me on every screen. Also I used to web version for the past 3 years but it was cheaper to buy the desktop version from ANY SELLER than to use your online version again. Thanks for trying to charge the max amount you could for returning customers