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Customer reviews for Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
3.9 out of 5 stars
stars
3,801 ratings3,801 reviews
  1. 5 stars47% (1,801)
  2. 4 stars23% (866)
  3. 3 stars14% (527)
  4. 2 stars7% (278)
  5. 1 star9% (329)
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Showing 151-160 of 3,801 reviews
Mar 14, 2026
Reviewer name: dphahn
5 out of 5 stars
5 out of 5 stars review

Turbo Tax is best tax software I've used

I have used Turbo Tax for years. The 2 years that I used a different product, it was a total headache. Even when we had tax help through our employer, the process was not much easier! I do wish that the more extensive product for multi member LLCs and corporations was available for Mac users.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.

Feb 21, 2026
Reviewer name: wild bill 1970
3 out of 5 stars
3 out of 5 stars review

getting old and still buggy

turboitax crashes and failsto startup reliabily in windows 11 environment. speciifcally it creates files during opening that begin with an invalid character per onedrive and other syncing systems. The interface on startup is the same as years ago and is just boring fails to provide the why it takes so long. checking is slow even with a 1g internet line. Had to reload again this year and the analysis and advise tab is unhelpful. I need to evaluate next years taxes and it does not allow to do planning. ie ss increases by 2.8%, interest will increase 5% what is the correct fed and state taxes owed. PS: i go back to the second year of turbo tax using it on a network before a network version existed. Made a good side hassle moving accountants to the platform.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 13, 2026
Reviewer name: JTinKS
3 out of 5 stars
3 out of 5 stars review

Select, pay, save, download, repeat

Just give me a menu and a price list upfront. Let me choose my options and know what I'm paying for then charge me one time for all of it instead of - finish return, save - select help, save, pull up charges, enter personal information, enter payment, save payment, download, review, - select additional state, repeat those other steps, - audit review, repeat, efile, repeat those steps again, enter banking information, enter driver's license, repeat banking information for each state, pull hair out from all of the additional unnecessary steps.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 15, 2026
Reviewer name: lpoy
3 out of 5 stars
3 out of 5 stars review

so so

after many years, this is still just a so-so software. Answers to questions can never be found and always take you to the web to try and search them out, and always takes you no where you were looking for. There should be a LOT moecear expalantions when it comes to deductions instead of just some general ideas. I also HATE that this software does not allow more useful tools. Everything is robotic and you can never find the answers you are looking for

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 13, 2026
Reviewer name: 654Nickname
4 out of 5 stars
4 out of 5 stars review

Frustrated

I was pleased with the assistance in filling out my taxes but perturbed by the continued prompts to efile state taxes and had difficulty just downloading the state forms for mailing. I have already paid for Turbo Tax and do not like that it keeps pushing me to efile my state taxes and have to pay an additional fee.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 2, 2026
Reviewer name: frustration123
2 out of 5 stars
2 out of 5 stars review

Are the programmers overwhelmed?

the worst release of TurboTax ever! I have been using it for many years, but this year I had nothing but trouble. It seems that the release for windows 11 and all the new tax changes totally overwhelmed the programmers. Lots of little glitches, and a pain in the neck to use. Offering advice and charging $60 to do so is not the way to retain my business. Please get it together!

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 17, 2026
Reviewer name: charles1000013
2 out of 5 stars
2 out of 5 stars review

TurboTax isn't very good, not this year

Accuracy: when I imported files from Schwab, it created multiple empty files. In another return, it seemed to interpret my composite 1099-R as four different forms. I doubt this year's TurboTax is accurate. Compatibility: it required about five attempts to import my forms from by brokerage. It wouldn't let me import a PDF of my W-2. Compatibility was poor. Features: it's hard to figure out where the numbers are going and why. It's difficult to navigate. Interface: I had to manually enter my W-2. When I imported my composite 1099-R form, it seemed to generate four files in TurboTax, but the program wouldn't let me view the data in the files to see if they were identical. Reporting: I don't know what that means. I dislike the AI features in TurboTax. I paid for TurboTax to do things myself. T

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 22, 2026
Reviewer name: Txish
3 out of 5 stars
3 out of 5 stars review

Charitable contributions section inferior to past

bring back Its deductible . This version of the charitable deductions took a lot of extra typing and mouse clicks. very ineffiencent. The past programming was superior. AI generated topics skipped key questions that were hard to find later for more complicated taxes

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Feb 28, 2026
Reviewer name: nish57
3 out of 5 stars
3 out of 5 stars review

Needs work

Turbo Tax calculated penalties for both fed and state, which were clearly not appropriate. Had to contact customer service for help to override. Turbo Tax was not timely updated for a Wisconsin law change, resulting in rejection and need to refile once the error was fixed.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 6, 2026
Reviewer name: Locate Schedule Info
4 out of 5 stars
4 out of 5 stars review

Better search and find options

This was my first year using Premier or business modules. I feel as a TurboTax user for years, there should be a way to search for a given "schedule" or sheet while filling out my taxes and have TurboTax take me to that sheet. For example. If I want to go to Schedule C to review my info I should be able to search for Schedule C and Schedule C or associated entries pop up in my return to review or add data. This was very difficult to find where my information was being stored for certain entries related to a given schedule.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.