Initial calculation of the return was materially incorrect. It was corrected after a software update and re-entry of parts of the W2

Easy to work with year after year. Very helpful to see last years entries accurately. Easy to e-file and get a quick response of acceptability.

Turbo Tax is user friendly. I have been using it for many years. I've been able to get answers easily using the help feature.

It wouldn't e-file my return because it insisted that the numbers I entered couldn't be 0. THEY ARE 0 on the form that the government sent me!

The software format was different this year and took a bit of effort to follow the appropriate fields to complete.

Does not know how to handle 1099 Combined forms. I have to manually enter information for tax state exempt bonds.

I still check tax-related questions to the IRS government Website, as AI has proven in the past to not always be completely correct.

I've been using TurboTax for years and have always been satisfied with the results. Why pay an accountant?

Easy to use. Purchased the home and business version because my husband started his handyman business.

Terrible experience. Last year I'll be using TurboTax. So much wasted time and no one could fix the issues I had whenever I needed to make purchases.