Many years ago, we barely had to enter into information onto the actual tax forms. Now, it seems that we are cross-referencing information and entering amounts into the tax returns ourselves more and more. Each year, the software provides less assistance.

Overall it is a good product. However, it does take some massaging between forms and easy step to get everything right. The weakest part for me is dividend foreign taxes which I still have to go through 1099's and calculate by hand and enter the totals and portions and respective countries. If the brokerage import could be changed to address this it would make it a five star rating.

Software is painfully slow when entering or editing assets in the depreciation section for rental properties. It has gotten slower every year regardless if I use the online version or the desktop version. I'm going to have to switch to a better program for next year.

Mandatory review for updates prior to filing should be removed. You have an option to update at the beginning of the program every time you log in. Prince - support tech was awesome in helping me resolve a problem related to above. Almost lost all my work just prior to filing because updates were not working. Absolutely should not happen!! Get your act together Turbo Tax people!!

1) I was filing an old return which can not be e-filed anymore. Turbo Tax Desktop should have allowed me to download the software for multiple states (and I was happy to pay for these) but no state could be downloaded for 2nd state, as the system repeatedly failed to connect online and take payment. 2) There should be a master sheet or Table of Contents, which shows you where in the grand scheme you are; otherwise you can feel you are going in circles sometimes. 3) Too rigid overall.

Reasonable tax return software. Would score higher except for constant upselling and the worst part is hidden fees. Decided to pay for the state efile this year - especially with a $10 club credit towards it. Went to pay with credit card and they wanted to bill me the full $25. So, backed all the way out of that and chose paying it from my refund - and immediately got hit with a processing fee of $40 on top of the $25 (although on this path they did give me the $10 credit for a total cost of $55) So, google searched and found the processing fee only applies when using the take it from my refund option. So backed out again, paid the credit card and I guess lost my $10 credit. The $40 fee, especially not being disclosed up front, seems extremely abusive to me.

First year I've had to file an extension. The process and layout / structure was changed this year. Noticed several times when re-addressed (finished filing) later in the year that several fields were changed and my California state taxes did not seem right... We re-entered some of the entries and then the data fixed itself. This "shot down" my confidence in using Turbo in the future because after all the work done, I no longer feel confident about Turbo Tax because of the increase in problems and difficulties. I wanted to use the new feature "ASK AN EXPERT ", but not sure how helpful it would be with the new problems showing up this year... I am also gathering that this new money maker for your company (ASK AN EXPERT = $60) is different than last few years of the "FILE WITH EXPERT) which I have purchased every year

I just received an email reporting that you would not support Windows 10 for 2025 returns. That's very disappointing! Especially for those of us that will be signing up for Windows 10 extended (for one year) security updates. Your failure to continue service of Windows 10 will require many of your customers to either drop further use of Turbo Tax or purchase a new computer. In my case, I was intending to extend the windows 10 for 1 year and then update my equipment later. So much for Customer Service!

ON LINE 28a OF THE BUSINESS SECTION IT KEEPS SAY NO OVERRIDE BUT THEIR IS NO FIGURE ON THAT LINE OR DISCRIPTION SO I DON'T UNDERSTAND WHAT THEY ARE TALKING ABOUT. I HAVE TRIED OVER AND OVER BUT IT KEEPS SAYING AN OVERRIDE WILL CAUSE AN AUDIT. SO WHERE IS THE PROGRAM COMING UP WITH AN OVERRIDE.

The changes made to TurboTax from the 2023 program are NOT at all helpful. It is much easier for those of us who have used the program for years NOT to make changes to the inputting scheme. It was harder to find topics and to find help. Additionally, had I not spoken with a FANTASTIC TurboTax Customer Service Rep (a 25+ year accountant), I would not have known why only a portion of my changes had not transferred from 2023. The reporting/printing scheme is terrible! I want ALL of my worksheets, yet there is no choice for that unless I go into each form that has a worksheet or extra documentation I input.