I have been using turbo tax for about twenty years. I always buy the DVD version but this year it isn't available. In addition, since I have a form K-3 and some other interesting stuff this year, Turbo Tax told me that I need to MANUALLY PRINT AND FILE form 8990 and 461. Isn't that why I bought TurboTax ? ... and stop pushing your advisory and audit protection service. I hate people trying to sell me stuff. I already Paid you enough.

Software is painfully slow when entering or editing assets in the depreciation section for rental properties. It has gotten slower every year regardless if I use the online version or the desktop version. I'm going to have to switch to a better program for next year.

Way too many button clicks and too difficult to search for specific forms. Also, there are so many random charges that pop up; charges for each state return, then charges to E-file those state returns and it won't add your available credits if you pay by credit card, but if you want to pay using your refund there's yet ANOTHER fee. They also charged for a state return for our business partnership but only filled out like 5 lines in that form and required us to print and mail it in; it actually added more work for me to find the areas that needed to be filled in and to print the form and manually fill the ones I couldn't fill using turbotax.

Mandatory review for updates prior to filing should be removed. You have an option to update at the beginning of the program every time you log in. Prince - support tech was awesome in helping me resolve a problem related to above. Almost lost all my work just prior to filing because updates were not working. Absolutely should not happen!! Get your act together Turbo Tax people!!

All was good, filed return and it was rejected. You state that I should go to "Federal Tax Tab" but you don't tell me where that Tab is. Help file was of zero value. Searching Turbo Tax for it was of no value. I would have given Turbo Tax a perfect score, but not now. This ridiculopus for you to have instructions, but cannot provide a link nor information in the Help Files.

Turbo Tax saved the day ... We sadly lost our cherished brother in law who graciously provided our entire family with tax preparation services ... so we decided to do ours this year. As a long time user of Quicken and a previous user of TurboTax (not to mention the same software used by my BIL), I found it very straightforward to use. It was easy to enter the information and it provided simple explanations for the "legalese" of our tax language. I also liked that it took care of the math ... reducing the mistakes I know I would be making using paper and a calculator. While I did take advantage of the compatibility with Quicken as much as I would like, I can see that for 2025 I will be more prepared to use that feature. Thanks for a great product.

The software walks me through the questions, provides guidance and prepares a good return but the follow-up, i.e., fixing a rejected return, is horrendous. It was a simple fix...I mistakenly entered last year's IPPIN instead of the current year so just needed to update that item. But, despite telling me why it was rejected and an email assuring me TurboTax would walk me through the fix, it did nothing to help me when I opened it up again, just showed the efiling status as "rejected' and told me where to go (IRS site) for a current IPPIN. Fine, I got the right IPPIN but TurboTax wouldn't take me to the place to update it, just re-filed with the same IPPIN error in it...not helpful.

I would like to see the Turbotax name at the top left of the screen include the year, e.g."Turbotax 2024." This would be helpful in scrolling from year to year. I expect many of your customers do this. I am truly amazed now you effectively deal with today's complex tax world. Keep up the good work and thank you.

I've had a great experience using TurboTax for filing my income taxes. The step-by-step instructions and side notes make it easy to enter my information accurately. I also appreciate that tax support agents are readily available, with minimal wait times, and are always patient and helpful in answering my questions.

My federal retirement pay, code 04E, was not automatically carried over to my state form as non-taxable income. It had to be manually carried forward, showing up in only one of two places correctly. This resulted in a return of taxes instead of owing more taxes.