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Customer reviews for Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
3.9 out of 5 stars
stars
3,740 ratings3,740 reviews
  1. 5 stars48% (1,777)
  2. 4 stars23% (846)
  3. 3 stars14% (520)
  4. 2 stars7% (274)
  5. 1 star9% (323)
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Showing 1,401-1,410 of 3,740 reviews
Aug 23, 2025
Reviewer name: WillyG79
4 out of 5 stars
4 out of 5 stars review

Good for everyone who does not have a K-1

Generally easy to use and no problems with entering the data. The only exception is that I have to input data from a K-1 every year and this form tends to be late and then I always have an issue with the various boxes that I need to complete. It would be easier if it had simple box entry like the information from a 1099 or W2. Also the need to complete two K-1s in the system if there is information in Box 1, Box 2 and Box 3 is very problematic since the K-1 we receive does segregate the information for each of these boxes.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Sep 7, 2025
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

CA package does not support form 3805v

State of CA form continues to be buggy and is missing required state tax forms. Inexcusable given how many years this has been on the market and the size of California. If you have NOL for a business, in CA you have to file form 3805v to carry them forward, however Turbo tax does not have the form so you have to handle it manually and print out the forms and fill them in.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Sep 6, 2025
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

I had problems with BILLING (Aud Def & State Tax)

There is a problem for those that need to file an extension to wait until after April 15 for a K-1. First, it is not clear if and when you must make the payment for state tax filing. I made it when I was filing for an extension.....but when I came back to file my final taxes...the TURBOTAX program wanted to charge me AGAIN for the state filing. So, not wanting to pay double, I went through the headache to fill out the Colorado State tax filing forms onliine. (I believe that you guys owe me $20 or $25, or whatever you charged me for my CO State Tax Filing that never got used due to my concerns and confusion. I hope I hear from you.) Also, the program seemed to be somewhat silent on audit defense when filing.....not clearly acknowledging that I had paid for that at the time I filed for the extension as well. But I have my receipt in case we have any disagreement there.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Sep 24, 2025
Reviewer name: N4U2
4 out of 5 stars
4 out of 5 stars review

Middle Earth Situation

I dont know much about accuracy . But trusted TurboTax. I hve 10$ Credit on Desktop edition which should be used for State Tax return. Initially it showed 10$ credit but finally charged 25$. Some how Turbo Tax is tricking in final payments. It happend in 2024 FY and now in FY 2025. Hope their calculations are not …….

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we’re constantly working to ensure our pricing reflects the value and support we aim to deliver.

Oct 3, 2025
Reviewer name: NKrosby1
3 out of 5 stars
3 out of 5 stars review

TurboTax is OK...

Little problems never seem to get solved even though I report them -- particularly with treatment of foreign tax paid/withheld in brokerage accounts (it assumes only one deduction/country per account). Would like more information/explanation of limitations instead of searching for it -- i.e. income limits for personal deductions, or limits for the qualified business income deduction. The program always gives me an error message for incomplete form 1116 -- lack of explanation. The explanation information is pretty standard and it seems it could be automated, or at least give me more guidance on what the problem is or where it is located.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Sep 6, 2025
Reviewer name: nygrema
5 out of 5 stars
5 out of 5 stars review

Turbo Tax was great but not totally helpful.

I didn't engage with an adviser, however, I wanted to make my taxers due in installments. I used the Forms 1040 ES and crossed out 2025 and put 2024 instead. I hope the IRS understood. The only Form provided for payment of taxes due was the Application for Automatic Extension of Time 2024 - Form 4868 - so I made a partial payment at that time.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We’re sorry to hear parts of your experience didn’t meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Sep 30, 2025
Reviewer name: Complex User
4 out of 5 stars
4 out of 5 stars review

Improving internal links in the program.

You need to improve discussions and page links for complex topics, like sale of houses that are neither rental nor owner occupied. You should improve headings and links for all topics so that users can more easily find their way back to all topics that were just used used. Please consider adding more links to all topics that are being addressed by a particular user, adding user-specific links dynamically as the user addresses particular issues. I had good service from expert advisors, including especially the advice and entry help I got from Michelle after all the data was complete but practical advice on submission to IRS still badly needed.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It’s important to us to hear both what’s working and what needs improvement, so that we can continue working on providing the best services to our customers.

Aug 31, 2025
Reviewer name: Tikked
4 out of 5 stars
4 out of 5 stars review

Windows 10

I just received an email reporting that you would not support Windows 10 for 2025 returns. That's very disappointing! Especially for those of us that will be signing up for Windows 10 extended (for one year) security updates. Your failure to continue service of Windows 10 will require many of your customers to either drop further use of Turbo Tax or purchase a new computer. In my case, I was intending to extend the windows 10 for 1 year and then update my equipment later. So much for Customer Service!

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Oct 5, 2025
Reviewer name: singingchef
5 out of 5 stars
5 out of 5 stars review

Thank you, TurboTax!

We have used Turbo Tax for several years. It makes my life SOOOOO much easier. I never have to worry about forgetting to submit certain information. I also don't have to be concerned about not doing my math correctly. To me, it is a life-saver at tax time.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

We’re so glad to have you with us year after year! Thank you for trusting TurboTax--we’re honored to be your go-to for filing.

Sep 28, 2025
Reviewer name: OregonFiler3689
4 out of 5 stars
4 out of 5 stars review

Very good, but every year a new glitch or two!

Turbo Tax is generally good. I've been using it for many years. One year I tried another software and didn't like it, so came back to TT. There are always a few glitches/bugs, for example in 2024 when filing my state return (Oregon) TT failed to include all the necessary forms for filing when I went to print out a paper copy to file. Last year this worked okay, but this year the Federal forms Oregon needs were not included. Luckily, I knew that Oregon needed then so I just printed then out separately. If I had been in a rush I might not have noticed they were missing. This issue is new for the 2024 tax year software. It worked fine last year for my state filing and printing PDFs so save.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.