Turbo Tax is generally a great product. However, the fact that Turbo Tax could only run on Win11 this year was brutal for me. My Win10 computer had almost but not quite the hardware sufficient to support a Win11 upgrade and I had to buy a brand new computer at the last minute just to do my taxes. This really stressed me out. It is also frustrating because I now have two computers in front of me when I really only need one. Online TT is not an option for me for many practical reasons - too many to list here.

The new display of interest, dividends, and brokerage is a disaster. Having multiple accounts with the same brokerage form, I was not able to identify which account I was accessing. I hope they revert back to showing a list of accounts with enough details to identify the account. If I see the same layout next year, I'll probably switch to another tax software.

Unfortunately, the 2025 version of TurboTax is extremely buggy. I have used Intuit for over 20 years and have never experienced so many issues and challenges with the software. I purchased the MAC desktop version because of special filing of community income, and it was a total disaster. I had to figure out how to work around the program to get the forms filled accurately. In addition, the download features were very delayed and buggy as well.

I've been using Home & Business for decades. The last couple years, I've run into issues that were new to the product that has caused some frustration. This year, I was e-filing my return (more than 1 state), and walked through the entire process including payment. When I went to transmit my return, I received a notice saying I needed to install an update before I could transmit. I had to perform the update and then repeat all the steps for filing over again. The second time, I went to transmit and received a notice that I had a field marked as estimated. Then I had to fix that. Finally, I was able to transmit. In the past, you would do a review, correct errors, then the software would ask you save. After that, it would tell you to do an update, save again. After the updates were installed, you were able to file the return with no rework. This was extremely frustrating. Other than that, I was happy with the product. All the forms I needed were available and the state forms were easy to complete.

TurboTax still does not generate a LA form 10606 for out-of-state income despite repeated requests to do so over the last several years. It must be done manually. This is ironic, since one of the worksheets has exactly the information needed to fill out the form. Any reason why TurboTax continues to refuse to address this issue?

Easy to use program, I prefer to keep my data on my computer and I'm glad I have that choice, the price is a bit on the high end at $95.00 other then that rock solid product as always for last 10years I've been using it...oh wow that is about $950.00 I should get a large discount for repeat user/buyer of this product.

Software froze after entering all my tax information, ended up having to completely re-enter/start over. Later, it kept creating separate digital copies of my return while I was preparing to e-file. Made sure I had a couple paper copies saved prior to filing to make sure I had documentation in case issues arose. Also, ended up having to pay an underpayment fee for 2024 federal Turbotax filing. Evidently, despite entering all the information correctly Turbotax made an error in calculating my 2024 tax return, for which I had to pay a fee.

Excellent help from Brandy in Oklahoma who helped with payment glitch. Same trouble I had last year. Spent several hours having to upgrade my OS, downloading Chrome and restarting computer. Last year I had to mail my return even though I paid for efiling. Feel like I should qualify for refund.

This was the worst Turbo Tax experience I've ever had - 1) the desktop app CRASHED upon reaching the State Download page and I had to start over from scratch - it should have been auto-saving many many steps before that point - I lost an hour+ of work! 2) my deduction dropped down to almost zero upon reaching the Audit Defense page. It apparently cleared the filing status (single) checkbox on hitting that page, after a few cycles of fixing the error and it happening over and over, I had to manually skip over the Audit Defense page to avoid it corrupting my return. Intuit really dropped the ball this year, given that I'm doing my taxes on 12 April, stupid issues like this should have been caught in the last couple month, and I'm not sure I'll ever consider using Turbo Tax again.

I have used TurboTax for over 10 years. I have never had a problem and for the most part, I love it. However, in the last couple of years I find the software is becoming less user friendly and more difficult to navigate. There is also less explanation available on some topics, and even after I read an explanation, I am still in the dark.