I have not been able to save information I have entered when operating TurboTax Desktop in themanual mode. VERY FRUSTRATING!!!!! Lots of time and keystrokes lost.

I am a retired CPA, whose specialty was preparing taxes for individuals, small and medium size businesses using professional ta software. Turbo tax is intuative and easy to use.

excellent overall experience, prior year carryovers and data needed to complete were easily populated, only had a few questions that were not clear and figured those out, always have to upgrade to a high level to cover all topics well

This software gets harder to interpret each and every year. This needs to be simpler with a better UI and HELP. It's overly bloated and for the normal person it's painful to use.

I've been using Turbo Tax for over two decades and it has helped me make my way through the maze of the tax system and helped me to feel secure in each year's outcome.

This was a horrific experience. The UI is an abomination. It seemed to just unilaterally change my totals even when I hadn't made any changes. I had to start over and redo my returns several times and I never got the same final number twice.

Clearly not tested well, at lest not by English speakers. The layouts atrocious. This product has really gone downhill. It is hard to avoid clicking on an additional cost you don't want.

Initial entry of data is pretty good, the download version is noticeably faster than the online version. Navigation for review and correcting of entries is not intuitive, but doable.

For some reason my ETrade Tax Documents would not import into my tax return. Not sure why, I went through the process, and your program said it was successfully completed but it didn't show up in the return. I had to manually enter the information.

I've been using Turbo Tax since 2001 and it's always a great experience. The program is very intuitive and user friendly and Intuit is always right on point ensuring all the latest tax reporting changes are included.