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Customer reviews for Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
3.9 out of 5 stars
stars
3,740 ratings3,740 reviews
  1. 5 stars48% (1,777)
  2. 4 stars23% (846)
  3. 3 stars14% (520)
  4. 2 stars7% (274)
  5. 1 star9% (323)
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Showing 1,321-1,330 of 3,740 reviews
Apr 9, 2026
Reviewer name: Fraser386
4 out of 5 stars
4 out of 5 stars review

Trustworthy and easy to use.

I've been using TurboTax since it was a DOS program. It's trustworthy and easy to use. Still not ready to "do" taxes on-line due to security, however, still prefer and trust the desk top version.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

We appreciate the time you took to share your feedback. Thank you for your continued confidence in TurboTax—it’s a privilege to work with you again.

Mar 28, 2026
Reviewer name: Gojab
4 out of 5 stars
4 out of 5 stars review

Ok but too many errors

What is annoying is that every year there are 5-6 mistakes I have to correct and have no idea how to do so. I end up having to go online and ask strangers how to fix.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Apr 16, 2026
Reviewer name: BigJohn78
2 out of 5 stars
2 out of 5 stars review

Gotten worse than previous years! Shocking in 2026

I've been using Turbo Tax for many years. This is by far the worst experience ever. There were really crazy errors, extra small font, ads everywhere. I didn't think in 2026 their tech could have gotten worse! really..

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 1, 2026
Reviewer name: Clarkhouse
5 out of 5 stars
5 out of 5 stars review

Tax software

I have a dependent that files just a basic return. I wish I was able to file with this program but I have to get a ez form one seperate I would pay a few dollars more to have that option.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Apr 13, 2026
Reviewer name: GIKlady
5 out of 5 stars
5 out of 5 stars review

LOVE IT

From the ease of use to having to speak to an Agent (just once) in twenty years, you can't go wrong. I will until the day I can no longer file, use Turbo Tax :)

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Feb 19, 2026
Reviewer name: 2025ReturnMER
5 out of 5 stars
5 out of 5 stars review

Still happy with Turbo Tax

TurboTax was relatively easy to use and understand. The only issue I encountered was trying to select to have audit defense. The screen was too large, and I had to play around to get to a point where I could select the Audit Defense.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Apr 16, 2026
Reviewer name: Businessman123
4 out of 5 stars
4 out of 5 stars review

Clunky. $40 federal direct deposit is excessive

too many clicks into and out of sections. asks questions for information that should carry over from prior year return. should proceed flawlessly without continuing to click and then then click to next topic

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 2, 2026
Reviewer name: MemememememeGS
4 out of 5 stars
4 out of 5 stars review

$25 per1040Tax form!? WOW how the great has fallen

Accurate, easy to you, been using TurboTax for decades, BUT This year $25 per 1040 Tax form?!? that a bit much, it used to be $25 for up to 5 individuals

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for trusting TurboTax with your taxes again. We hear your concerns regarding our fees and appreciate the honest input. Thanks for your continued support with TurboTax for online filing.

Feb 23, 2026
Reviewer name: NSKCo
5 out of 5 stars
5 out of 5 stars review

Disappointed with online version

Very pleased with Desktop version, not so much with the online version. Online version took my money for filing, even though I did not use it. Didn't refund my money, which actually constitutes online banking fraud!

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Apr 3, 2026
Reviewer name: landon53
4 out of 5 stars
4 out of 5 stars review

Costly, Search Function Needs Improved

been using for years. works well. the search function could be improved. and cost a download (not even a cd) has become very high compared to competitors.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.