I appreciate that TurboTax carries my previous year's information forward. It saves time and ensures accuracy. However, this is the first year I ran into glitches with the software. I purchased the software and downloaded it, and did all updates that appeared. But twice, while entering state tax information, I could not get past one or two of the screens. I googled the answer, which did not appear in the TT2025 help section. Eventually I got it working and was able to file. If there are known problems, the problems should be easily explained within TT, so users don't have to search outside the program for answers.

The program this year is horrible and we will not be using it again next year. There are far too many places where we should be able to remove old fields but despite it indicating "add, change or delete" we cannot do anything but add another entry of the same field.

I have been a user of the desktop version of TurboTax Home & Office for several years. I find the product easy to use, the support provided is petty good although I do find the need to review federal and state publications for clarification. The pop up explanations are very helpful in terms of directing my efforts. This years Fidelity interface was terrible,downloads via Fidelity were impossible.couldn't make it work. No issues with Vanguard or Schwab. You lack interfaces with the regional banks I use. I miss not having Its Deductible information to value non cash donations.

I save all my data throughout the year and start on Turbo Tax in December. I work on it, using the step-by-step process for the most part. This year I worked on inserting my data for 2 1/2 months. I always review every worksheet and form and print out copies of 'as filed' and all worksheets. 143 pages this year!

Turbo Tax Federal is straight forward and easy to understand. I let it go through everything and I fill in the blanks. The State of Maine part not so much. It says you can file for $20 and after all is said and done they hit you up for another $40 processing fee

Would be good to have a fully working version ready (or at least some preliminary version of the software) at the beginning of the year. I purchased TurboTax 2026 in Jan 2026 because I urgently needed to do estimations for my 2026 tax return (required for some of my applications). Surprisingly it appeared that some of important sections in the purchased software did not work at all so that I had to do everything manually. Required updates became available only in mid February. For the future versions it would be really good to have a fully working version at the beginning of the year .

I am a knowledgeable user and find the product very useful. However, I have noticed that over the years, the help feature has become cumbersome and cluttered with efforts to sell more products than answer a simple question. I find that the answers to my questions can be found more quickly and easiily through AI applications.

I have used TurboTax for well over a decade. I was disappointed in this year's version. I have a full-time housekeeper and had to file paper copies of the W2 and W3. If I can file my return electronically, why can't I also file these forms electronically? I also had problems with reporting my required minimum distribution (RMD). I believe I only entered the information once, but TurboTax created a form indicating that my RMD was twice the actual amount and assessed me the requisite penalty. The penalty remained even when I tried deleting and re-entering my RMD information. I had to go into the form and manually delete the excess payment and penalty information. TurboTax also does not question whether there are duplicate entries when entries are made that are identical to information already imported. TurboTax is good, but there is a lot of room for improvement.

Turbo Tax is great. Led me through the whole process even with the over abundance of 1099 forms that we had this year. Used the tax advice service, which is a great deal for only $60. She helped me resolve the only error from the forms and everything is good. Only have one recommendation, that is for importing information from other sites, I didn't like the way it made everything available (all accounts), but did like being able to use a PDF file for the W-2. It would be great if that function was also available for other import sections.

As always, directions are clear and concise. If you have good reading comprehension, using the product should be easy. The only negative this year was the loss of the donation calculator. It took me hours longer than normal to enter the charitable donations because each item had to be entered in its entirety. Don't know why that particular feature was removed but you would be doing everyone a big favor if you would put it back in next year's version. I almost dropped the rating to 4 stars because of this, but decided that on the whole, TurboTax does deserve a 5 star rating.