Using for 20+years...customer oriented for the least technical person...truly enjoy the interactiveness and the conversational approach...like the live tax expert opportunity if required...will continue to use and advocate to others...Dr S

Accurate, easy to you, been using TurboTax for decades, BUT This year $25 per 1040 Tax form?!? that a bit much, it used to be $25 for up to 5 individuals

I have been using TurboTax for many years. I only had a couple of questions, from the IRS, in all these years, and Turbo Tax handled them for me. Good job!

Late release of tax forms and no communication. Promised after a certain date is generic. Intuit should be upfront with their customers. Honesty does matter. Otherwise, I like the software.

I am supposed to get 1 state filing for free. However, at the end of the program turbotax charged me $25 to file with the state and another fee for direct deposit. That's not being very transparent with the pricing.

Used TurboTax for 15+ years. It's great for most things. But for donations of items, please improve the user interface so that it's not necessary to re-enter the date for every item donated the same day.

What is annoying is that every year there are 5-6 mistakes I have to correct and have no idea how to do so. I end up having to go online and ask strangers how to fix.

They are now trying to store your returns on their server. DO NOT allow this. Save on your own device or own cloud as you may not be able to retrieve in the future.

The changes you made to the estimated tax calculation for the next year are bad. You no longer have comparative numbers to prior year, which makes that process harder. I did not like that at all.

The only difficulty we had with TurboTax is we were deemed ineligible for a credit in a particular instance, but were not told why we were ineligible.