1) I was filing an old return which can not be e-filed anymore. Turbo Tax Desktop should have allowed me to download the software for multiple states (and I was happy to pay for these) but no state could be downloaded for 2nd state, as the system repeatedly failed to connect online and take payment. 2) There should be a master sheet or Table of Contents, which shows you where in the grand scheme you are; otherwise you can feel you are going in circles sometimes. 3) Too rigid overall.

When the IRS rejects a return due to the previous year AGI provided by Turbo Tax from the previous year return not matching the IRS record of the previous year AGI Turbo Tax needs to be able to resolve the problem. Me confirming the AGI and IRS rejecting the return again is a waste of time. TT needs to be able to determine the cause of the mismatch and either correct it or provide me the information I need to correct it.

I was all done with most of the taxes, but had to file one extension. When I went to then complete that return, Code 70001 popped up and it would not let me in. After looking as many Returning Member comments and suggestions I was totally frustrated. One of the answers was to relaod the program. What!! I was afraid of losing everything, plus didn't know if I would have to pay again. Anyway, I turned off the computer then a couple hours later, I right clicked on the Turbo Tax icon and clicked on Administrator (which I had tried several times, but hadn't worked), this time I was able to get in.

WE WORKED OVER SEVERAL ISSUES AND MY EXPERT WAS VERY GOOD TO ME AS EW PERSERVERED TO THE COMPLETION OF MY FILING. I STILL NEEDED SOME WORK FROM A LAWYER ABOUT BUSINESS QUESTIONS OUTSIDE OF TURBOTAX BUT THAT'S FOR ANOTHER TIME. I'D VOWED TO BE USEFUL TO MY MOTHER, SO I ENTERED THE NUMBERS OF HER RETURN, BUT AFTER SEVERAL E-FILE TRIALS IT WAS REJECTED, TO DAY WE FINALLY HAD IT GO THROUGH. SHE DIDN'T OWE ANYTHING SO I HOPE THERE WAS NO PROBLEM WITH THE IRS LATENESS. AGAIN MY EXPERT WAS VERY KIND THROUGHOUT THE PROCESS EVEN THOUGH IT WAS AN ADDITIONAL RETURN. THANKS AGAIN FOR ALL THE HELP.

I've used TurboTax H&B for many years. There appeared to be more confusing items and some of my business information doesn't appear to have transferred over from the prior year. There was also an odd issue regarding HSA for a spouse covered and it gave me an error saying that she had a gap in High Deductible plan coverage. I goggled the issue and found out that we are supposed to click none instead of Family covered (and even google says this isn't intuitive,) when my spouse is covered by my HSA and High Deductible plan

Turbo Tax is generally good. I've been using it for many years. One year I tried another software and didn't like it, so came back to TT. There are always a few glitches/bugs, for example in 2024 when filing my state return (Oregon) TT failed to include all the necessary forms for filing when I went to print out a paper copy to file. Last year this worked okay, but this year the Federal forms Oregon needs were not included. Luckily, I knew that Oregon needed then so I just printed then out separately. If I had been in a rush I might not have noticed they were missing. This issue is new for the 2024 tax year software. It worked fine last year for my state filing and printing PDFs so save.

We have used Turbo Tax for several years. It makes my life SOOOOO much easier. I never have to worry about forgetting to submit certain information. I also don't have to be concerned about not doing my math correctly. To me, it is a life-saver at tax time.

I had a hard time working with TurboTax this year. We had nanny taxes for the first time and it was very non-intuitive. I would like to see a summary of the values in each section so I can see which section I should enter. Also, when I enter each section, the previous answer I gave should be the default answer to that I can go through a section quickly. I've had a really hard time with the refund number at the top changing dramatically and I have no idea why. Also, please stop the spinning numbers. I find it really annoying and waste of my time. Instead, provide the number before the thing I just changed, the change in value, and the new number. That way I know that what I did was good or bad. Specifically, we had some small foreign tax paid and there was an option to enter it on a different form, so I click on "try it", but then the tax bill went up by $2K and I had no idea why or how to put it back the way it was!!! I decided to exit without saving as an act of desperation. But then I had to re-do everything since the last save. It would be better to have a journal of changes so I could back them out as needed. In general, please stop hiding things from me. Do your best to show me more rather than hide information behind another layer of questions. Ideally, show me the decision tree and help me navigate it.

You need to improve discussions and page links for complex topics, like sale of houses that are neither rental nor owner occupied. You should improve headings and links for all topics so that users can more easily find their way back to all topics that were just used used. Please consider adding more links to all topics that are being addressed by a particular user, adding user-specific links dynamically as the user addresses particular issues. I had good service from expert advisors, including especially the advice and entry help I got from Michelle after all the data was complete but practical advice on submission to IRS still badly needed.

I dont know much about accuracy . But trusted TurboTax. I hve 10$ Credit on Desktop edition which should be used for State Tax return. Initially it showed 10$ credit but finally charged 25$. Some how Turbo Tax is tricking in final payments. It happend in 2024 FY and now in FY 2025. Hope their calculations are not …….