I think I'm supposed to get a free state filing with TurboTax, then it tells me I have to pay $25 PLUS a $40 processing fee! Unbelievable after I spent $120 for the software to begin with.

I've been using TurboTax for decades and it makes an unlikeable task easy and quick. I've been an Independent Consultant on the side for the last few years and TurboTax makes this added paperwork go quickly.

I've been using Turbo Tax for my income tax return for over 30 years because it is easy step-by-step procedure and fast enough to report tax on time every year.

In accurate codes on K-1 and IRS forces user to generate form 3468 as "D" on IRS generates Energy Creits in Turbo Tax which is not correct. Issue/bug is all over the internet-FIX IT!

Very pleased with Desktop version, not so much with the online version. Online version took my money for filing, even though I did not use it. Didn't refund my money, which actually constitutes online banking fraud!

The step by step process is very sound. I had one issue with no suggestion. I contacted Intuit for assistance and the issue was resolved efficiently and professionally.

Seems easier to use this year than last. did not like the extra charge for state returns efiled. Since I am very experienced with taxes, I am not sure if those without experience would be able to accurately input their information.

The back and forth between online and through the app is confusing. I bought the program so that I can do some family member returns. A couple of them have returns that do not work online. I had trouble getting back to where I was after an update.

A fix is needed for the Payer ID on 1099NEC forms. A social security number is permitted for household assistance/caregivers. Software prints out the SS# as a Fed ID#.

Elizabeth G. from Maryland was beyond helpful with my tax returns! Would 100% use Turbotax again as long as people like her are running the ship. Thanks Turbotax!