Don't appreciate you trying to push me into using the online version. It is less flexible and less transparent. Effectively you're charging me more for less for how I want to use the package. I've been using Turbo Tax for over 20 years and had difficulty this year figuring out how to import documents. Tried searching your help feature and it did not help.

It works pretty well and I've used it for years. It is very difficult to print and save and sometimes it ask for passwords and sometimes it doesn't. This year I printed prior to filing, and also after - and my estimated tax forms said that they were not final even though it was mid February.

I still wish the cd's were still available for purchase. Even if there was an upcharge option, I would still be interested in purchasing. I am worried that after 3 years, I won't be able to access my taxes, and I will still have to print out everything and keep it for forever.

As compared to prior years, not so impressed, especailly with the filing of my state return.. In prior years, if I selected hard copy submission, the return would be prepaed for this method to include mailing addresses and guidance on the mailing process. I am not sure I have printed the correct from forms for state reporting. I believe the only reason this was the case is so Turbo Tax could push e-file for a fee on me.

Turbo Tax Federal is straight forward and easy to understand. I let it go through everything and I fill in the blanks. The State of Maine part not so much. It says you can file for $20 and after all is said and done they hit you up for another $40 processing fee

I bought the desktop version and began filing, but had some hiccups and tried refiling through the website and got different numbers. This was confusing to me, however, after reviewing both, I realized the issue and synced everything together and was able get my taxes filed.

It works with me. There are some difficult questions that TurboTax asks but it has info box that you can read on what the question means in detail. I can also google the questions and usually can find the answers to it. It's not easy but it's manageable. We use it every year and we are grateful for this program that helps us through Tax return.

I have been using TT for many years because it makes tax return preparation easier than done by hand. This version says that I have already efiled five times. I have not; I have efiled only once. TT will be getting a call. Plus, Melanie helped immensely with 1099-B when it would not download. These are two areas TT could fix to make this easier. cjf

Why doesn't tubo tax download 1099 information when I ask for it to do it. Schwab had my 1099 ready before 2/13 but you would not download it because Schwab told you it was not ready before 2/13. Why do I have to put my income in three different times on a W2, why not just auto fill all three spots and save your user time.

it crashed twice and lost all information, on the third try it didn't copy my w-2 and had enter it manually. it went past the entry spot and when I check the total income that's when I found it did not enter the 2025 w-2. also it is hard to find the 1099 misc for the ak pfd even though it showed at the beginning it transferred it from last years.