Efile was not able to be processed, instructions how to correct the problem did not work. Very disappointed because I have been using turbo tax for over 10 years.

Most everything worked as expected. Only problem was at the end when trying to pay for the Returns (Fed, free and State $25). The program got stuck and only when I submitted the Fed separately from State did it work.

Disappointed that I cannot include (upload) Ohio required Donation Receipts for SGO Donations Credit. I will now get a letter from Ohio saying my Refund was decreased by $1,500 because receipts were not included with return.

We have had issues the last few year with the IRS requesting copies of forms that should have been sent electronically with the filing. This year depreciation was a major issue and kept generating errors that were not easily fixed.

I've been using TurboTax for over 20 years. The program is easy, guides me through all my information, and stays up-to-date. It recognizes my special issues as a minister with filing.

MUCH Different and Much Harder that It has been in the last 20 years of using Turbo TAX I will consider an alternate product next year!!!!!!!!!!!!!!!!!!

I have used TT for many years. It seems to keep improving every year, more user-friendly and understandable. I feel my returns get completed accurately and the program is very straight forward and relatively easy to use.

Easy to use and well-constructed interface. The back button makes it easy to navigate. Reporting is intuitive. Awesome features with good explanation of topics.

This years Turbotax was the worst - non-intuitive, hiding information, difficult to use. Editing and viewing information downloaded from financial institutions was difficult and confusing

I have used Turbo Tax for many years, over 30. It does get better each year. I would like see better explanations on amended forms with instructions.