I actually did not engage with professionals this year. In the past when I have I have been very happy. I wish searching for a specific topic did not require me to login. often my question is "where in my many forms can I find this topic or that". Maybe I just can't find how to do it efficiently? But after using TT for years I could not live without. It allows me to do a sanity check against my CPA's input!

I had a hard time working with TurboTax this year. We had nanny taxes for the first time and it was very non-intuitive. I would like to see a summary of the values in each section so I can see which section I should enter. Also, when I enter each section, the previous answer I gave should be the default answer to that I can go through a section quickly. I've had a really hard time with the refund number at the top changing dramatically and I have no idea why. Also, please stop the spinning numbers. I find it really annoying and waste of my time. Instead, provide the number before the thing I just changed, the change in value, and the new number. That way I know that what I did was good or bad. Specifically, we had some small foreign tax paid and there was an option to enter it on a different form, so I click on "try it", but then the tax bill went up by $2K and I had no idea why or how to put it back the way it was!!! I decided to exit without saving as an act of desperation. But then I had to re-do everything since the last save. It would be better to have a journal of changes so I could back them out as needed. In general, please stop hiding things from me. Do your best to show me more rather than hide information behind another layer of questions. Ideally, show me the decision tree and help me navigate it.

I have been using turbo tax for about twenty years. I always buy the DVD version but this year it isn't available. In addition, since I have a form K-3 and some other interesting stuff this year, Turbo Tax told me that I need to MANUALLY PRINT AND FILE form 8990 and 461. Isn't that why I bought TurboTax ? ... and stop pushing your advisory and audit protection service. I hate people trying to sell me stuff. I already Paid you enough.

Mandatory review for updates prior to filing should be removed. You have an option to update at the beginning of the program every time you log in. Prince - support tech was awesome in helping me resolve a problem related to above. Almost lost all my work just prior to filing because updates were not working. Absolutely should not happen!! Get your act together Turbo Tax people!!

1) I was filing an old return which can not be e-filed anymore. Turbo Tax Desktop should have allowed me to download the software for multiple states (and I was happy to pay for these) but no state could be downloaded for 2nd state, as the system repeatedly failed to connect online and take payment. 2) There should be a master sheet or Table of Contents, which shows you where in the grand scheme you are; otherwise you can feel you are going in circles sometimes. 3) Too rigid overall.

I have been using Turbo Tax for Mac for years, some years have been better than others compatibility and interface wise. 2022 is complete garbage. It doesn't deserve 1 star. If you're not going to adequately support Apple products, you should just stop offering the product. I've literally had the spinning ball hang for hours trying to do something as simple as progressing to the next page in so-called Easy Step.. I waited 2 hours to print my Federal return. 2 earlier calls to tech support were fruitless. The 2nd call, the CPA was totally clueless about CA 179 depreciation limits and how to get my CA state Section 179 to carry over into the state return for the same year, which the program was not doing. Needless to say, I'm going elsewhere from now on, and I've already purchased TT 2023 and 2024. I'm just going to throw them in the trash.

Turbo Tax is generally good. I've been using it for many years. One year I tried another software and didn't like it, so came back to TT. There are always a few glitches/bugs, for example in 2024 when filing my state return (Oregon) TT failed to include all the necessary forms for filing when I went to print out a paper copy to file. Last year this worked okay, but this year the Federal forms Oregon needs were not included. Luckily, I knew that Oregon needed then so I just printed then out separately. If I had been in a rush I might not have noticed they were missing. This issue is new for the 2024 tax year software. It worked fine last year for my state filing and printing PDFs so save.

I've used it for a number of years. This year was horrible. It kept trying to aggregate my residential rental properties with my S corp. I guess I was finally able to over-ride it. I spent about 8 hours struggling with this one thing. Horrible. And, you probably don't care.

very cumbersome to complete taxes. Maybe that's IRS's fault and not yours. I don't know. but took forever to complete return. And then I could NOT print a copy nor review a copy of the return it was sending. Turbo tax just kept saying it could not print my return at this time. I kept trying but have not been able to print a copy of what was sent to IRS and the state of CT.

This time was a very frustrating, time-consuming experience. Every time I exited and returned to my return, the figures were different. I finally got to the end. I filled out the payment form so I could e-file but the page was too large. I could not use the prompt to continue with the e-file. I now have to mail my documents. I am not happy with Turbo Tax this year and will consider using another company from now on.