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Customer reviews for Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
3.9 out of 5 stars
stars
3,740 ratings3,740 reviews
  1. 5 stars48% (1,777)
  2. 4 stars23% (846)
  3. 3 stars14% (520)
  4. 2 stars7% (274)
  5. 1 star9% (323)
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Showing 1,171-1,180 of 3,740 reviews
Mar 17, 2026
Reviewer name: MKGXXX
4 out of 5 stars
4 out of 5 stars review

Some minor fixes needed

The help menu is very poor. It goes to some automated options versus typing our own questions. This is quite annoying and can be fixed easily from your end. Rest is all good.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Apr 15, 2026
Reviewer name: AreYouKiddingMe123
3 out of 5 stars
3 out of 5 stars review

Could & Should be better ...

I believe that the entry of information could and should be much clearer.... And there is still some inconsistencies and abiguities within the process. Also .... I prefer the client installed version over the internet version!

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 16, 2026
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

NYS EXIT has me in a hopeless do loop.

Last year it screwed up the NYS Taxes. I wanted to pay the refund forward and I got a check. This year it won't set up the direct debit correctly and I'm in a hopeless do loop.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 18, 2026
Reviewer name: deana0551
3 out of 5 stars
3 out of 5 stars review

disappointed in revisions to turbotax 2025

past editions of turbo tax home and business were much better , especially at it pertains to looking at charitable deductions for multiple items....This one took forever ....Sooooo disappointed in revised software...So un-user friendly

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Feb 7, 2026
Reviewer name: DE2026
3 out of 5 stars
3 out of 5 stars review

turbo tax is not my favorite this year

called and agent could not tell me when form 8283 would be available. I prepare my taxes early and I had to wait until 2/7/26 to complete. Don't think I will be using Turbo tax next year.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 11, 2026
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Great Product and easy to use

Amazing and easy to use. This product has helped me file taxes for a long time. It has been accurate and very easy to use. Filing can be done via e-file or paper and it provides all relevant information needed.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.

Apr 6, 2026
Reviewer name: Skif 2250
4 out of 5 stars
4 out of 5 stars review

Great

I've been using it for many years and have found it to be best for me, I thought the charity item donation area was not as useful as past years. some disappoint.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 9, 2026
Reviewer name: K T 1
4 out of 5 stars
4 out of 5 stars review

Turbo Tax worked for me ...

Had a little difficulty managing the installation software to my desk top, used the you tube video to assist me. Had to seek help from TT on the topic of IP Pin added before I process the return.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Apr 13, 2026
Reviewer name: Foxy at 80
5 out of 5 stars
5 out of 5 stars review

Great, but not perfect

Most of the time the program is excellent. Every now and then a situation comes up that needs a slightly different approach but the program doesn't allow excursions. I would like to be able to override the program every now and then.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.

Mar 7, 2026
Reviewer name: TT is over rated
1 out of 5 stars
1 out of 5 stars review

TT is annoying

I've been using TT since it was MacInTax Being pestered to buy something I don't need gets more annoying every year. I'll be using different software next year and thereafter.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955