I think I'm supposed to get a free state filing with TurboTax, then it tells me I have to pay $25 PLUS a $40 processing fee! Unbelievable after I spent $120 for the software to begin with.

Used TurboTax for 15+ years. It's great for most things. But for donations of items, please improve the user interface so that it's not necessary to re-enter the date for every item donated the same day.

TURBO TAX IS ONLY AS GOOD AS THE INFORMATION THAT IS INPUT. YOU DO NEED TO KNOW SOME OF THE TAX LAW TO USE IT ACCURATELY. THE MATHMATICAL CALCULATIONS, HOWEVER, ARE AWAYS ACCURATE.

The software was easy to download and easy to use. The prompts step you through each category in detail. Highly recommend for the non tax professional!!

Some data, specifically charitable contributions, were not actually needed. Would have been good to know that you must itemize prior to entering this information.

I have used turbotax for decades and it has provided me great outcomes for business and personal taxes. I haven't used the audit service but i find TT to be a user friendly for me.

I E-filed Federal. I print and mail my State. California. instruction says do not mail your return it has been e-filed. NO IT HAS NOT BEEN. Now it will not let me try to get the address or go back and try to e-file. Fix this please.

I would pick zero stars if I could. You hide the desktop software and push everyone to the web version. The payment system does not recognize I am logged in and does not keep my info.

This years version was very difficult to follow the instructions. It tended to lead the preparer into traps that the preparer didn't really want to do.

Disappointed in the process of not have the ability for accessing Turbo Tax 2024 on a Windows 10 computer in the process of doing Turbo Tax 2025 on a Windows 11 computer.