Additional features such as allowing upload documents (pdf, image, word, etc) to enhance the speed of data input. Also, AI features should be added to aid data entry for certain unusual tax forms and situations.

Turbo Tax makes completing a tax return easy. If you can answer questions like, "what is your first name", you can do it yourself. And if you require expert guidance, it is available. The return is always accurate, an filing is easy too.

Efile was not able to be processed, instructions how to correct the problem did not work. Very disappointed because I have been using turbo tax for over 10 years.

The software is excellent, easy to use and accurate. But the $45 fee to pay federal taxes from a state refund feels like a hidden charge and undermines an otherwise great experience.

It was one of the worst ones I have ever had to fill out. I have a new computer and could not get last years info to come out. Tried and tried.. Very nerve racking!! Seems like you are asking way too many unnecessary questions.

Quick and accurate and fairly easy as long as you have all your information. I think for the third time in a row it didn't prompt me to enter 1095-A info and return rejected

I've been using Turbo Tax for a number of years now and find it pretty intuitive. I like the fact that new tax rules are highlighted each year. Never had any filing issues or been subject to audit to date!

Shared experience with filing for my daughter for the first time. Was to walk through the process successfully and provide an understanding of the process.

Over complicated and confusing. Had to purchase two additional upgrade at $50.00 each which I find distasteful, like I was picked at financially for more money. Filing was way overcomplicated and not intuitive.

Easy to use as long a you understand the basics of filing taxes. If you don't understand, then you should probably go to a Turbo Tax " real" site to speak to someone.