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Customer reviews for Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
3.9 out of 5 stars
stars
3,845 ratings3,845 reviews
  1. 5 stars47% (1,820)
  2. 4 stars23% (878)
  3. 3 stars14% (533)
  4. 2 stars7% (281)
  5. 1 star9% (333)
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Showing 1,081-1,090 of 3,845 reviews
Apr 3, 2026
Reviewer name: Chuck4950
2 out of 5 stars
2 out of 5 stars review

Oregon State mail submission missing this year

All was very good until there was no instructions for mailing Oregon Tax return. Only addressed electronic submission. Went back to last years instructions. Hope that address and instructions are also applicable to this year.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Jun 16, 2026
Reviewer name: STOP USING TURBO TAX
2 out of 5 stars
2 out of 5 stars review

STOP USING TURBO TAX

We have used TurboTax for a decade, and as our income has increased, so have our IRS problems. This is basic taxpayer software and does not address complex IRS issues.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 5, 2026
Reviewer name: DisappointedOhioJD
2 out of 5 stars
2 out of 5 stars review

Make TurboTax more user friendly

It is ridiculous how difficut it is to download a previous years IRS Return into the current Return. After 20 years, it amazes me how the instructions keep becoming harder to easily follow

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 5, 2026
Reviewer name: Retired College Prof
5 out of 5 stars
5 out of 5 stars review

Turbo tax doe the job

Easy to use. Fits my needs. Have never had an issue with it. Never an IRS question of my returns. Puts special information like stocks and dividends in the right place without an issue.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!

Mar 15, 2026
Reviewer name: moira222
4 out of 5 stars
4 out of 5 stars review

federal great, feel ripped off with state

Overall I am happy with Turbot Tax. I have used it for years. I do hate how they always make me pay money to file my state taxes when the state does not charge at all. It makes me feel like I am wasting money.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for the high rating and the candid feedback. We know our fees are an investment, so we work hard to ensure the speed and stress saved are worth every cent. We're glad our professional tax preparation could provide the peace of mind you needed this year!

Feb 25, 2026
Reviewer name: Stowdog
5 out of 5 stars
5 out of 5 stars review

turbo tax pays for itself.

I have been using Turbo Tax for years Love it But this year I pressed the wrong state button by mistake and had to buy it over even though I paid for it with my federal. Need way to correct that in the future.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 6, 2026
Reviewer name: disappointed tt user 01
3 out of 5 stars
3 out of 5 stars review

turbo tax online is not as good as the desktop one

she is solving the problem at the payment part if turbo tax explain to me that I will not be charge for additional $25 for paying the state electronic file if I pay with my credit card, I will not make this call. kind of wasting my time

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 11, 2026
Reviewer name: Poohbear1200
1 out of 5 stars
1 out of 5 stars review

Awful, hope to never buy again

Really, nothing good has been added. The help pages have really inconsistent font. Some are big and some are small. The forms are buggy, some require me to fill information that doesn't exist.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Jun 16, 2026
Reviewer name: Lyn Mc
3 out of 5 stars
3 out of 5 stars review

A Little Lacking

The IRS assigns six-digit PIN numbers, but Turbo Taxes boxes for PINs accept only five spaces. My email return was rejected for lack of PIN numbers. I'm not sure what a late filing penalty will be, but I suspect several hundred dollars.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 9, 2026
Reviewer name: Displeased access
3 out of 5 stars
3 out of 5 stars review

Not having access to Windows 10 tax info

Disappointed in the process of not have the ability for accessing Turbo Tax 2024 on a Windows 10 computer in the process of doing Turbo Tax 2025 on a Windows 11 computer.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955