Had to call for assistance wit the help desk on another relatives return and they were very helpful and hung in there with me until the problem was resolved.

All was very good until there was no instructions for mailing Oregon Tax return. Only addressed electronic submission. Went back to last years instructions. Hope that address and instructions are also applicable to this year.

When I printed the Federal documents for my records and for including with submitting my state return, there were several of the entries that were blank on the document but that show as filled in on the forms on the desktop version.

Overall I am happy with Turbot Tax. I have used it for years. I do hate how they always make me pay money to file my state taxes when the state does not charge at all. It makes me feel like I am wasting money.

Not user friendly, jump to online filing all the time. and this on line filing is not advance. It start with W2 form, and both of us do not have W2 form.

We have used Turbo tax for many many years- no problems. This year 2025 tax year- an avalanche of problems, glitches, frozen screens, re-starts, error codes. We hope you fix it for 2026.

I have nothing to say except it is quick and easy if you follow all the directions as given to you this is all that I have to submit at this time. So please consider this as my answer to your question .

This software gets harder to interpret each and every year. This needs to be simpler with a better UI and HELP. It's overly bloated and for the normal person it's painful to use.

Your site says we're finished and everything looks good. But then I get a notice that I haven't filed it yet after I send it. It has been sent three times, but it still isn't sent.

The format for the application was changed this year from previous years and I found it difficult to understand what was required at times. Other than that, the application was great and that was the reason I gave it a 4 rating rather than 5.