Turbotax allows me to take my time and make sure eveything I need is included when doing my taxes. I can see the numbers and understand what and why I am putting certain numbers in.

The E filing was not smooth and would not file. I had to turn off my computer and reload to get new updates after getting new updates already. Installing a store bought product was difficult and not intuitive at all.

Disappointed with the inability to file electronically because Form 7203 had a calculation error. Ended up having to mail manually and insert my CPA Form 7203 form instead.

Turbotax just informed me that we can only file five returns with our purchase. We had planned for file for two more relatives as a courtesy. It's unclear if we have to buy another copy of the software or how we will resolve this.

My worst experience by far using your tax software. There are definitely issues with it. I had to do my tax return twice because the software deleted all my entries when moving from Federal to State.

Love using Turbo Tax and have done s for over 26 years. Hate that there is a flaw in the transmission of electronic return due to receiving a Canadian pension with no allowance for Payer agent #

Some of the explanations were not very clear. BUT TubroTax has been my choice for as long as they have been in business. I doubt I will ever switch to any other tax prep method.

Sometimes it is not apparent when there is a blank 1099 that generates a "check this entry" at filing. Also, found it difficult to ask a question after I signed in.

Easy to use and easy to find information needed to accurately fill in return. I have used Turbo Tax for several years, and I have accounting knowledge.

I've been using TurboTax to file my federal and state taxes for many years. Support is outstanding and the instructional interface is great. Thank you so much for being my trusted tax service!