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Customer reviews for Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
3.9 out of 5 stars
stars3,698 ratings3,698 reviews
  1. 5 stars48% (1,764)
  2. 4 stars22% (831)
  3. 3 stars14% (515)
  4. 2 stars7% (269)
  5. 1 star9% (319)
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Showing 1,001-1,010 of 3,698 reviews
Mar 9, 2026
Sargo 583
1 out of 5 stars review

2025 INTERFACE A PIECE OF CRAP

I have used TurboTax for home and business for as long it has been in business. Never had a problem. And always file hardcopy mail in. HOWEVER THIS 2025 USER INTERFACE IS AN ABSOLUTE PIEC OF CRAP!!!!

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 3, 2026
rick2599
5 out of 5 stars review

Pop up information screens

A good experience in general. Some of the additional information screen pop-ups, especially in the IRA section are not helpful as the information is not related to the issue being addressed.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Feb 28, 2026
Go30
5 out of 5 stars review

Great product.

A user since it first became available as CDs one had to purchase from a brick and mortar store. Easy to use. The document imports are very good feature. Though I wish they'd add more institutions.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.

Feb 27, 2026
Mimi SC
4 out of 5 stars review

By Pass Updates

I need to be able to bypass "updates" when logging into work on a return. I have very slot internet at one location and NO internet at another location. Please restore the functionality that alows me to bypass updates.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Mar 11, 2026
Liz36532
3 out of 5 stars review

Lack of Communication

Late release of tax forms and no communication. Promised after a certain date is generic. Intuit should be upfront with their customers. Honesty does matter. Otherwise, I like the software.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 28, 2026
Georgev7
5 out of 5 stars review

Turbo Tax

Easy to use and very helpful, covers all topics. Very accurate, compatible. The additions features are great. The interface and ability to report are covered.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.

Mar 19, 2026
AriesDream
5 out of 5 stars review

TT is great

I am a 1099 and I have to have a company calculate my Company's 401k an profit sharing amounts. Your software did it fester and more accurate. The service result was wrong and had to be corrected

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!

Mar 14, 2026
Guod25
5 out of 5 stars review

Turbo tax 2025

Using Turbo Tax for years. Do not like having to say no to Audit defense numerous times when it comes up on the screen. Also don't like that Turbo Tax keeps prompting me to do state return when there is no state return to do for Florida.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Feb 23, 2026
KATPATM
4 out of 5 stars review

INPUT MUST BE GOOD

TURBO TAX IS ONLY AS GOOD AS THE INFORMATION THAT IS INPUT. YOU DO NEED TO KNOW SOME OF THE TAX LAW TO USE IT ACCURATELY. THE MATHMATICAL CALCULATIONS, HOWEVER, ARE AWAYS ACCURATE.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Apr 4, 2026
2026 Disappointed user
2 out of 5 stars review

UX is getting worse

Getting worse every year - for example - trying to find how to file for a federal extension to file was very convoluted even using the AI assistant or the embedded search and help features

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955