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Customer reviews for Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
3.9 out of 5 stars
stars
3,740 ratings3,740 reviews
  1. 5 stars48% (1,777)
  2. 4 stars23% (846)
  3. 3 stars14% (520)
  4. 2 stars7% (274)
  5. 1 star9% (323)
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Showing 991-1,000 of 3,740 reviews
Mar 23, 2026
Reviewer name: Geeg75
3 out of 5 stars
3 out of 5 stars review

Printed documents were not all filled in.

When I printed the Federal documents for my records and for including with submitting my state return, there were several of the entries that were blank on the document but that show as filled in on the forms on the desktop version.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 21, 2026
Reviewer name: mrynsa
4 out of 5 stars
4 out of 5 stars review

i do like to use turbo tax

this time a 4 star. i experienced identity theft in 2025 so i got an IP number for the tax return. when i got this number, it informed me that i would require this Ip pin number.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for trusting TurboTax this year. We’re already looking into feedback like yours to ensure our service stays as helpful and intuitive as you need it to be.

Apr 14, 2026
Reviewer name: Bad softward
3 out of 5 stars
3 out of 5 stars review

Mac OS software issues

Had all kinds of problems getting my 2024 taxes to load into my 2025. It appears the software was not compatible with Apple. It took several tries but it finally worked. I would have thought the bugs would have been taken care of.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 11, 2026
Reviewer name: Average EFiler
3 out of 5 stars
3 out of 5 stars review

Same Problems, Different Year

Easy to use BUT the same "hidden estimated fields" problem year after year after year that block electronic filing. About as aggravating as the year they removed the estimate entry feature entirely.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Jan 16, 2026
Reviewer name: Dell S
5 out of 5 stars
5 out of 5 stars review

First TurboTax Experience, Versatile Tax Expert!

My Tax Expert, Nicole S., was an absolutely wonderful lady! She spent hours with me filling out the tax forms and explaining every detail of all the fields I needed to complete. It was indeed an excellent experience with TurboTax, because of her!

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.

Apr 13, 2026
Reviewer name: SueTurboTax
5 out of 5 stars
5 out of 5 stars review

Turbo Tax is great!

I love the annual experience with TurboTax, especially the fact that its process, reference tabs and information access remain consistent, and doesn't automatically "update changes" to the program. Thank you.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 20, 2026
Reviewer name: VUPPK
5 out of 5 stars
5 out of 5 stars review

TurboTax IS the best!

It is ALWAYS a pleasure to use your impressive software to guide me through tax season. I am forever grateful. Thank you. Please keep up the good work! I wouldn't know what to do without this 'best ever" tax preparation tech company.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!

Apr 1, 2026
Reviewer name: Wally_MD
4 out of 5 stars
4 out of 5 stars review

i'll never switch

Some of the explanations were not very clear. BUT TubroTax has been my choice for as long as they have been in business. I doubt I will ever switch to any other tax prep method.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.

Mar 26, 2026
Reviewer name: HuiR
4 out of 5 stars
4 out of 5 stars review

Turbo Tax is sufficient for regular returns

Additional features such as allowing upload documents (pdf, image, word, etc) to enhance the speed of data input. Also, AI features should be added to aid data entry for certain unusual tax forms and situations.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for trusting TurboTax with your taxes again. We hear your concerns regarding our fees and appreciate the honest input. Thanks for your continued support with TurboTax for online filing.

Apr 9, 2026
Reviewer name: J0E2
1 out of 5 stars
1 out of 5 stars review

DeskTop TurboTax with In-App Ads 1-Star w/o 5-star

I'm a big fan of TurboTax (Desktop edition) and have been using it for many years. The in app advertisements to use online TurboTax is ridiculous. Please stop this immediately. I would rate 5-stars if there wasn't in app ads.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955