My grandsons really enjoy their"park" as they call it. However after a couple of years 4 of the galvanized swing hooks started to rust after a quick form was filled out within a week four new ones arrived. Lifetime makes the best products stay away from the high maintenance wood which only lasts a couple years.

Shipping was definitely a trick. At first I was frustrated by how slow it seemed for this to arrive. Until it DID arrive and I realized just how big and heavy the crate was that contained all the pieces. This was delivered by a freight truck with a lift gate and the pallet jack was useless. So have a little patience from when you order to when it’s delivered. This thing came in a HUGE crate - if you don’t have a forklift - a really strong pry bar and hammer will help you open the crate so you can unload the boxes separately. Start early in the morning! Open ALL the boxes first. Keep the contents of each box together!! You will jump around from box to box on occasion. The directions were pretty clear but the only thing lacking was what piece was located in what box. We had to dig around a bit to find what we needed, but it was pretty obvious when we found it. You need two or more people and some step stools/free standing ladders to put this thing together. Whatever you do, don’t use a battery operated drill. You’re going to snap more bolts then you have available if you do. And they do give you a few extras. Thank goodness. Put everything together before you tighten all the bolts. Even only hand tightened, it’s very sturdy. The directions were very easy to follow but you are not going to get this put together in a day with only two people. The accessories and finishing touches will be day two. (The ground wasn’t level where we were setting it up, so we had to dig holes and square everything up. So our process took much longer than expected.) With that said - this was the BEST investment I ever made for my two kids, ages 4 & 5. They have this thing mastered and play on it several times a week. There is so much for them to do. It was more than I wanted to spend - but with plywood cost nowadays, this thing cost just as much as something half its size, made out of wood. And it’s going to last forever. My wooden one that it replaced was rotted at the base within a couple of years. This thing will still be standing when my children’s grandchildren are around to play on it. Funny story - We started with the monkey bars and accidentally flipped the Fireman's pole and slide. Operator error, we went back and looked at the directions and it was our mistake, not the manual. By the time we realized it, we were much too far into the installation to correct it and now the footprint was much larger than the space we had available. We ended up putting the other slide over half of the rope climb and used 2 inch plywood to create a rock wall where the slide should’ve gone. It’s certainly not as pretty as it was intended, but it works. My kids LOVE this thing. Our house is play date central because of it. Worth every penny! My only critique is I wish they made a mirror image version for you to choose from. Otherwise, very happy customer.

I love Amy! She was very quick in assisting me through our email exchange and has registered my playset after I got (I tried to do it myself) but she personally handled it herself. She was very patient and generous about my requests and concerns. The only thing I wish would improve are our slide came in scuffed (could’ve covered with something, most hardwares were easily got broken (glad we own a hardware store so that’s not a problem but my anxiety was through the roof because they kept breaking on us), and labels on the big parts (we kept guessing which is which—we flipped the tubes for climbing board but didn’t make any difference; just my OCD seeing the holes). It very easy to assemble and I recommend 2 people—we did things separately; Took us approx 6 hrs with 2 sets of tools. We had Youtube and the physical manual as our guide. I’m 5’4 and 150lbs and have no problems with lifting anything… Just reaching lol, so make sure you have a 4-step stool for the roof and the swings! We bought this for my 2-y/o toddler. At first I was scared, even though she’s at 86%, I could tell she struggled a bit because of “height issues”. I tried everything before letting her use each part, and my husband did, too. I’m so glad we went with Lifetime; I initially considered getting wooden one but I can’t stand splinters and the look after 1-2 yrs. This is definitely sturdy and can hold our weight together (my husband, my toddler, and I). So we’re enjoying it, too!! I hope this would last at least 10 years. Thank you, Amy, for rust prevention tips!

Purchased this 4 years ago and I think it is used daily most of the year. Often used by 3 or more at a time. It has held up well under this kind of use. Everything still working. Just recently found a crack in the top bracket around a weld. When I contacted customer service a replacement part was shipped very quickly. Thank you again Heidi

Our church purchased this for the children. It is sturdy and well built. It handles kids from elementary to junior high with ease. We only had one issue putting it together when we sheared several bolts. The customer service was excellent and they shipped us extra bolts as soon as we called.

It is a great product once you figure out where the instructions are and get the thing assembled. The one thing that is terrible is none of the items (except the screws and bolts) are labeled. The instructions are great, they refer to each piece by a code. Example ABD, but ABD is not stamped or labeled on any part. You have to look at the pictures and count holes and compare hole locations to identify which pole is which.

We are impressed with this play-set and the kids love it! It was not hard to assemble, it just took time. I recommend following the directions instead of assuming how it goes together! It is made of thick, solid materials and is very sturdy. We would recommend this product and company!

This is a high quality playset, super fun, and with many features. It says for kids till 12. We doubted it before, but found it is true after setting it up. The monkey bar is high enough for a teenager and the swings are solid and big enough even for adults. Another thing to mention is that you can choose not to install the slide on the monkey bar if there is not enough room in the yard. Just cover the drill holes on the pole and it still looks good. We were planning to install just one slide to save room in our yard, but we end up installing both of them, because kids prefer sliding down after pass the bars, rather than climbing down. I think that's might be the reason why this model has 2 slides. Yes, it takes space, but so much fun for kids. We are also impressed by the customer service. One of the slide got a big deep scratch in the middle during shipping and Lifetime takes the responsibility to send us a new one. In sum, a great purchase and highly recommended! Thanks to Lifetime for the great customer service and developing such a fun, solid product!

Took us all day to put it together, but we love it! This was for a small church and the kids are loving it!! We are on the Oregon coast and could not use wood because we get almost 100 inches of rain each year and the wood would rot, so this playset is great!

This playset is awesome! My kids love everything about it. My favorite part is how nice it looks in the yard and how minimal the maintenance is - no sanding and re-staining like wood. We've also needed a few pieces of replacement hardware and Lifetime has quickly sent those at no cost to me! Love the quality and the responsiveness of the company.