I lost some pieces while moving my playset. When I contacted lifetime they were great to get me replacements sent out. After I got my confirmation order email I misread it and thought some parts had not been ordered. I contacted them back again and the customer service rep was very patient with me in looking through the order again to make sure the parts I needed were there. Thank you lifetime!

I bought this swing set for my grand daughters. It has been a big hit. It’s very sturdy and every part of it are high quality. Like everyone else, the marking of the parts would have saved time. Luckily all the nuts and bolts are separated and packaged together for every section of the building process. Very please with the play set and looking forward to many of years watching the kiddos (and myself) enjoy it.

We bought a plaster for our little guy. The staff came promptly on time and were very quick and thorough in assembling the play set. They made sure it was the the right location of the yard and were very courteous. Anyone looking at getting outdoor play equipment should try lifetime. I would recommend them to anyone.

It's so worth the money! My 3.5 yo loves to relax in her swing set and I also love to swing with her side by side looking for animal shaped clouds and play with her toy dinosaurs in her "castle." The material is sturdy and no more wood splinters! We've had her friends over too to play on the swing set.

I bought this a week or so ago, and it arrived Thursday. I spent a few hours on Friday working on it, then 10 hours on Saturday, with just me and a little help from my wife. The instructions were great, the parts in separate bags and boxes all easy to follow. It feels solid and my 3 year old son loves it. I was a little worried about the ground I was placing it on, as it was a sand berm I had put up to control drainage near my house and wasn't very level. But this playground seemed to have some play in how it connected together and it doesn't sway or even move at all when climbing around on it. Also it feels much bigger than some of the other models I've seen in my neighbors yard. There were two minor cons. The first is the instructions for adding the net seemed ambiguous on how the right vertical support beam connected to the main frame. I looked through all my yard thinking I had lost a bolt when it turned out it was in a later part of the instructions in a different bag. The second is there were a few places where the paint had rubbed off the bars that make the restraints in the club house and one of the main beams. But I'll get some green paint and cover them. They were minor and not noticeable.

This is an awesome set with many features and well designed. I am 65 and my wife is 64 and we put this together in under 8 hours. You do need a drill and all the tools they recommend. I also think the instructions could be better (we had to undo things 4 times), the graphics could be better AND the pipes and pieces should be labeled.

If you are considering this company for ANYTHING PLEASE LOOK ELSHWHERE AS THEY DONT GIVE A DARN AFTER THEY HAVE YOUR MONEY!!!!!!! I have been hung up on 4 out of 7 calls I made to them and the missing parts are a whole other story. We forgot to mail them is one excuse I have heard and OH WE ARE SO SORRY voiced after receiving only one of the required parts that didnt get shipped on time. All of this and my set still sets where I started to build it THREE WEEKS AGO BECAUSE OF THE LACK OF CUSTOMER CARE ANS SERVICE!!!!!!

This playset is amazing! Even our 14 year old grandson loves playing on it with his siblings! We shortened the swing chain for him and he had so much fun swinging and laughing! This is a very durable and well made product! My husband and I are 65 and thankfully, he is very fit and can handle heavy things! I was like a support person. Some of these parts are very heavy!! At times I wish another man had been here to help him. But he and I got it put together and my grandchildren love the swing under the fort!

It feels like it will last, it looks great and the kids love it, so we are very pleased. I built it by myself in about 18 hours, with maybe 20 minutes total of help from my wife when I needed a hand holding things up wile attaching different parts. It wasn't as bad as I expected. One minor point: the screws and other hardware are not fantastic quality. Some of the bolts would not thread properly onto the screws and one screw sheared in half while I was twisting it into a bolt (by hand, not with a drill). This did not create any major issues for us because the set came with some extra hardware, but we almost ran out of extras, so I can imagine that some people might have issues. Still five stars though!

We had bought this playset after we closed on a new home, and the kids couldn't be happier. My boys are turning 8 and 5 in this month of September so this was a birthday gift for them. It took my husband and I a couple days to set it up, but we did it ourselves and it was very challenging to build, but we were able to figure it out with the instructions. There are a few parts when the instructions could have been a little more clear, however everything turned out fantastic, and I would order from lifetime products again. Thank you so much!