Extremely impressed with the quality of this product. This playset is built like a tank and I'm very excited about watching my kiddos enjoy it for many years to come. My one complaint was that the larger pieces were labeled in the instructions but not actually labeled so it made things a bit more difficult than it needed to be. Overall though, fantastic experience putting this set together

It is a great product once you figure out where the instructions are and get the thing assembled. The one thing that is terrible is none of the items (except the screws and bolts) are labeled. The instructions are great, they refer to each piece by a code. Example ABD, but ABD is not stamped or labeled on any part. You have to look at the pictures and count holes and compare hole locations to identify which pole is which.

To start we purchased this set because it required less routine maintenance as compared to the wooden sets sold at various big box stores. It also had a nice mix of elements/features, and when inspecting similar lifetime sets found locally we found them to be well built with a nice finish. The delivery came in about 2 weeks on an extra long pallet, 3 times the length of a a standard pallet. The delivery company was ABF, and the driver took great care in unloading the set, and encouraged us to inspect for damage. A standard pallet Jack could not move the set, so the pieces were off loaded individually. Overall we found the instructions to be good, and we didn’t have to use any of the provided spare parts. A level area to start is key, or find a method to have each leg be made level. Additionally, we found a response from lifetime to a posted question online regarding the placement of the set in relation to the recommended depth of mulch. This is important as the set is not to be placed on top of the mulch, and the instructions do not address this well. We had 2-3 adults aid in assembling at various points, and it definitely cannot be easily assembled solo. The set could be put together in a weekend 10-12 hours, possibly less time with more aid. Overall not a hard build, but definitely time consuming. I would classify myself as an advanced DIYer/ civil engineer professionally.

Other than the long wait to speak with someone, which is common these days with many, the 3 people I have dealt with have been superb. Their research, making suggestions and details came to solving my problem with ladder rungs. Kudos to your team. Thank you.

The Big Stuff Adventure Swing Set seems very sturdy and the kids love it very much! The assembly wasn't difficult, as it took a couple of us to assemble it during two evenings after work. There are lots of different parts, but are labeled and easy to understand. So far, we are very pleased!

This Christmas the squeals of excitement of a 3 1/2 year ole made every dollar spent a wise expenditure. There are challenges to continue her excitement in years to come. As my son-in-law assembled the set, I can’t comment on the amount of time or difficulty in assembling

This is high quality. We were very impressed as we put it together. As others recommended, we carefully sorted and organized the parts ahead of time. We did steps out of order twice, and it messed us up both times. We had 3ish people: 1. Someone to read a step ahead and gather the right parts and deliver them to the “workers” as they needed them (mom) 2. Lead construction guy (dad) 3 and sometimes 4. Holders and helpers. Teen boys did heavy stuff and helped with connecting. Smaller kids held and handed smaller parts. The kids kind of wandered on and off the job site. :) With that system, it went very smoothly, and was “easy” to assemble.

Nice place set Very durable so far no real complaints besides the instructions being outdated and slightly confusing but the new version is online. Should be friendlier with instructions lots of little bolts and pieces. Bottom line though the product is good the company was easy to talk to I have no complaints other than the instructions. For some reason the chalkboard did not line up with the holes had to drill new ones through the plastic but no big deal.

So glad my wife found this swingset that is not wooden. All we see is worn down gray wooden sets around and this one should last. I was shocked with the quality. I put this together myself with the help of my 7 and 4 year old boys holding a few things and getting screws. Every weld and every hole alignment was perfect. I do recommend 2 adults for assembly - I could have saved probably an hour throughout just having somebody hold and press some of the plastic caps for the holes to align and me to get a nut on. However I was able to basically do the whole thing myself in about 11-13 hours over 4 days. While building, I ended up spending a lot of time playing with the kids as we finished each component. There is a BILT app I downloaded that has 3D panoramic instructions that read you the directions over and over again. It would’ve been significantly more difficult with just the paper instructions. That app is a must. It allows you to pan and zoom into even the holes for each screw. The set is sturdy. Our family of 5 sit in the fort area up top. The main pipes are very rigid and I do the monkey bars at 180 pounds and it almost feels like a commercial playground. It also looks and feels like a quality paint. There are no sharp edges on the welds or anything like that. One roof support was bent at the very end and a bolt wouldn’t go through. I was able to bend it with pliers and a vice and drill the hole a bit bigger with a drill bit. Otherwise it was flawless. Protip: directions and most hardware are in box 6 of 6. Download the app and watch that quick before install. It’s the first thing the boys run to over a month in. Couldn’t be happier with this set. We checked all out boxes (slide (2), fort, monkey bars, rock wall) and still paid less than the popular cedar swingsets available around here. Called in and got 5% discount. Last thing, I’m thrilled we don’t have to spend a weekend each summer staining this thing every year.

The product itself is amazing and my girls (2 and 4) love it along with my kids I babysit from home as well. We held off on the trapeze bar and used our fisher price baby swing and it’s perfect. Reason for the 2 star review was the customer service when we had an issue in assembly. My husband and I were able to put it together in 6-7 hours ourselves with the kids running/jumping on top. When we got to the cargo net, the instructions said to straighten out the net and the diagram in the manual showed it flat/flush against each other so I removed the knots (which was a big no no) but didn’t discover that until we put the net on. The pictures played a huge role in the assembly process as to show which way to turn the items for correct positioning so we relied heavily on them since none of the poles/bars had any sort of marking on them. Throughout the manual it notes when to not tighten hardware too tight and other hints/clues to make the process flawless but it had no note on the knots. I contacted their customer service via email asking for a video or information on the knots to correct it and they stated that they had no such help and only offered to “work with me” on another net after I responded back a little irritated. For the price we pay for these items, they should be a little more helpful in my opinion when it comes to helping with problems as such.