My experience with this product has been extremely frustrating. When I first unboxed the unit, I immediately noticed that the outlet louver was bent (see attached photo). I requested a replacement, but unfortunately, the replacement had a loose piece of plastic inside the outlet louver (see attached photo), pointing to yet another serious manufacturing flaw. Receiving two consecutive units with obvious defects reflects a troubling lack of quality control. It's clear these products are not being properly inspected before shipment. I'm deeply disappointed with both the manufacturing standards and the apparent absence of effective quality assurance.

Worked great for a year and a half until it stopped blowing cold air. There's a 3 year compressor warranty and a 5 year sealed system warranty (includes components retaining refrigerant). Unfortunately, you're required to get a technician to write a "tech report" to confirm the problem in order to take advantage of those warranties. I called every HVAC tech in the area. NO ONE works on portable ac units. They all said it doesn't make sense to do so economically and "everyone knows that". Still the service rep i was emailing with refused to move forward on any warranty without a tech report despite not knowing any establishment that can actually provide such a thing for a portable ac. So, if it breaks you're buying a new one (like i had to)

Excellent backup for hurricane season.

Stopped cooling juuuust outside of warranty. Non-servicable based on the lack of any support documentation. Now a hulking pile of electronic waste that I have to deal with.

Received this from a promotion and couldn’t be more satisfied! Shipped with no issues and packed very organized. From taking it out of the box to operating took no more than 30 minutes. Definitely recommend following the instructions as it comes with parts for multiple style windows. Came with plenty of foam seals which has been an issue with other units requiring another trip to the hardware store. Easy to operate with multiple settings and easy to work remote. Tested in our kitchen for 90 degree days and found it even cooled the living space easily as well. Tested the vent with a thermometer and at its lowest setting of 60 degrees the thermometer read 48 degrees. Excited to try the dehumidifier setting with the AC when trying to keep produce fresh in the kitchen! 10 out of 10 would recommend!

[This review was collected as part of a promotion.] Though we have air conditioning throughout our house, there are rooms in which we still need a boost, especially in the high heat of spring and summer. Our master bedroom was one of those rooms and this Midea Portable Air Conditioner has been an absolute game changer. Installation was quick and easy (under an hour) and it fit perfectly within the area we had intended it for. It includes every possible accessory to adapt and fit any style and size of window. Though it has a large profile, it is worth it considering how well this works for a unit of this size. Even for a heavy unit, it was easy to maneuver this in place and get it vented to the window. Within mere minutes of turning it on, we could feel icy cold air and within a hour (maybe even less), our room was noticeably cooler and comfortable. We run it on low most of the time and it is very quiet, almost like white noise when we are sleeping. Even on medium or higher though, it is not excessively loud and doesn't rattle or make any annoying noise like other unit we've tried. The remote control took a little bit of learning and trial and error to get it right, but it is a very convenient feature. The unit has lots of great features including a swing mode (basically rotates the fan to spread cool air instead of blowing one direction constantly), a timer, sleep and various other modes, including heat. It has been an incredible value and welcome addition to our home and I cannot recommend it enough!

I am using it to AC my California garage where the temps sometimes reach well over 100 degrees in the summer. I have moved my office space here from our spare bedroom and can't handle the heat in the garage without this. I did have to make a custom hole in a garage entry door for the vent, but it wasn't difficult to do. The winter will also be nice as it sometimes gets down to below freezing outside and this will help take the chill off. I am as happy with this as I am with my Midea dehumidifier!

[This review was collected as part of a promotion.] Hold onto your popsicles, folks, because I've got to share the scoop on the Midea DUO 12,000 BTU SACC Smart Inverter Portable Air Conditioner! This bad boy has turned my summer from a sweaty mess into a chill paradise. I mean, it's so cool, I'm tempted to throw a penguin-themed party just to celebrate its awesomeness. Let's talk about the performance. This thing is an ice-cold marvel. With 12,000 BTUs of cooling power, it can freeze a lava flow in seconds. Okay, maybe not that extreme, but it definitely cools my living room faster than I can say, "Frosty the Snowman." And the Smart Inverter technology? It's like having a brainy snowman that knows how to save energy without compromising on icy freshness. I can enjoy a refreshing environment without melting under the weight of hefty electricity bills. But wait, there's more! This air conditioner is portable. Yep, you heard me right. It's like having a mini Yeti on wheels. Need a cool breeze in the bedroom? Just roll it over. Want to chill out in the kitchen? Move it like a breeze. No more being stuck with one icy spot; I can conquer the heat in every room like a superhero on a mission to save humanity from melting into puddles of sweat. The Sleep Mode? It's so quiet, it makes a church mouse sound like a heavy metal concert. In conclusion, the Midea DUO 12,000 BTU SACC Smart Inverter Portable Air Conditioner is the coolest thing since ice cream on a scorching summer day. It's a true hero in the fight against heatwaves, with its powerful performance, portability, smart features, and snowstorm-worthy design. So, if you're ready to bring winter vibes to your home and turn up the chill factor, get your hands on this air conditioner. Trust me, your hot summer self will thank you.

This AC is a much needed addition to our home as we have bedrooms on the east end of our home that don't cool very well in warm weather and they are cold in the winter. It's well constructed with a good selection of cooling and heating options. The installation instructions that came with unit were not complicated and were easy to follow. I like the fact that it is portable and we can move it to the room that a guest is staying in. Very convenient. Looking forward to utilizing the heating function on this unit is the winter months as well. Highly recommend. I received this unit on a promotion in exchange for a fair and honest review.

[This review was collected as part of a promotion.] The Midea DUO 12,000 BTU SACC Smart Inverter Portable Air Conditioner is an exceptional cooling solution that offers superior performance in large rooms, while being energy-efficient and portable. Its remarkable features make it a top recommendation for anyone seeking relief from the scorching heat of southern summers. In this detailed review, we will explore its capabilities, highlighting its effectiveness, energy efficiency, and portability. The Midea DUO 12,000 BTU SACC Smart Inverter Portable Air Conditioner delivers outstanding cooling power, making it perfect for large rooms. With a BTU rating of 12,000, this unit can easily cool down sizable areas, ensuring that every corner of the room is comfortably chilled. Its powerful cooling capability is ideal for combating the intense heatwaves experienced in southern summers. One of the standout features of the Midea DUO is its impressive energy efficiency. Equipped with a smart inverter, this air conditioner automatically adjusts its cooling capacity to match the desired temperature. By continuously monitoring the room's conditions and making real-time adjustments, the unit ensures that it operates at an optimal level of energy consumption. This results in significant energy savings, reducing both environmental impact and utility bills. The AC is an exceptional cooling solution for large rooms, particularly during hot southern summers. Its impressive cooling power, energy efficiency, and smart features make it an outstanding choice. The portability of the unit allows for easy movement, while the built-in air filter ensures superior air quality. For those seeking a reliable and efficient cooling solution, the Midea DUO is highly recommended. Stay cool and comfortable in the blistering heat with this top-notch air conditioner.