This unit is amazing. We used it in our camper because the camper ac was not working very well. it did an excellent job and was very cold Currently we are using it as a helper to the main ac in our family room and it keeps it cool in the hot southern summers. The only bad thing was the delivery by Fed.. I left instructions that if our gate was shut to deliver it next door ( at my mother in laws home) But they left it outside the gate exposed to passing traffic… I wish they would use a different delivery service. I think I will just have things sent to a Sam's near me and pick it up myself.

Bought this air conditioner for a 3 season room that has glass on three sides. The 12x20 room was always shaded by several large trees until last year when they came down. Now the room is in full sun most of the day with temperatures reaching up to 95 degrees. This air conditioner will frost us out if we don’t put the thermostat on a set temperature. This is a great product and easy to set up.

Awesome purchase for our bonus room. For years struggled with temperature in 24x24 bonus room. Too hot in summer. Too cold in winter. Looked into split unit but way too expensive. Bought this unit and am so happy. Cools very quickly. It is very quiet. Easy to install. Too early to tell about the heat function but don’t expect anything but the same results. Would highly recommend.

Nice!! Performs as expected and advertised. Very easy setup, varying LOW decibels, not bad in high fan mode. Most importantly, it is standing up nicely in this record heat!

So far this unit has been amazing cooling and heating as it should. Yes on the cold morning we tried the heat and it was in my opinion amazing. I really like the ability to control from my phone.

Good and easy to setup, works great.

Ability to cool/warm up room 440 sf is 5 stars! No complaints! However, the remote is not always in sync with the unit and useless. I find myself turning the power on/off on the unit itself instead. Additionally, the window installation kit was a bit confusing. No instructions of which side should be faced inside vs outside. We used up the materials and found the install awkward and had to change it around. Had to go purchase additional materials. Plus the casing was very flimsy and not sturdy as extended to 60 inches. My husband ended MacGyvering the window install. Cold air coming through the connectors and cracks and cranny. Had to purchase foam insulation to stuff into every crack. The hose supplied for the heater mode is only about 18 inches. Useless, as the drainage requires elevation. Found myself going to Home Depot many times for something that is supposed to be plug in play.

It leaked all over my house and ruined a ceiling. Sam’s Club was excellent and very helpful but Midea was slow to respond with help. Each email took about 2-3 days to go out and back. Finally we just returned it as we could not find the source of the leak. If you get one, test it outside first (rather than on a second floor where a leak can create a real mess). Otherwise seemed nice.

Destroyed our floor. There are 2 drain sites to allow the unit to drain humidity, especially while heating. We even had a tank behind the unit with the drain tube. When full it will down cycle, drain and restart itself. This unit was NOT properly assembled. This unit leaked out the bottom and destroyed our laminate floors. Not to mention the open exhaust to the window constantly allows cold air into the home. So Upset.

I am beyond frustrated with Midea's customer service. I spent a lot of money on their powerful 14K portable AC, which was supposed to have a 2-year warranty. I purchased it on September 12, 2023. When it stopped working in August 2025, a month before the warranty was up, I spent 40 minutes troubleshooting with a rep. What did I get in return? An email telling me the warranty had expired. It's incredibly disappointing that Midea won't stand behind their most expensive portable AC. The warranty was a major reason I chose this unit, and it's a huge letdown.