honestly, not worth the price. When it arrived, it cooled for all of 20 min, then stopped working and broke down altogether. Save yourself the money and headache.

I had this unit and it broke in less than a month of use. Midea support refused any sort of assistance as they said it was still under return period with the seller. Bad product, bad company, don't bother!

Compressor died after 2 months and 1 week. It worked great before then. But dont think I probably got the one bad unit. This was my second unit from Midea. The first lasted one year and a half before the error code for low freon came up and the unit stopped cooling. Weird how a fairly new unit that was perfectly maintained suddenly loses all the freon. Also the plastic hose started disintegrating upon removal ( and its not in the sun). I have owned other brands and the hose was still in great shape after 4 years. I would not have bought the second unit but they are the only manufactures of a 12K DOE portable unit. Due to my crazy window I have to use a portable. Also, plan on spending hours attaching the hose attachment to the window. Its cheap, flimsy and leaky. I ended up purchasing tons of tapes and foams to seal the holes and gaps. I would never say this is portable from room to room as the window connector has so many gaps.

I am beyond frustrated with Midea's customer service. I spent a lot of money on their powerful 14K portable AC, which was supposed to have a 2-year warranty. I purchased it on September 12, 2023. When it stopped working in August 2025, a month before the warranty was up, I spent 40 minutes troubleshooting with a rep. What did I get in return? An email telling me the warranty had expired. It's incredibly disappointing that Midea won't stand behind their most expensive portable AC. The warranty was a major reason I chose this unit, and it's a huge letdown.

This has been one of the best decisions for our house , a game changer for this Texas humidity and heat . Call me crazy but I even turned off our central ac unit off and just purchased 2 additional ones .Our light bills usually run between $400- $700 between this heat .We have never had an under $300 bill in 10 years living in this house. Our first bill with this running on it own was $220, so we went ahead and purchased more with all the money we are saving .Our house temperature is usually at 65 to keep our whole house at a good temperature level .Bonus is all controlled on my phone . Plus, it has a heater as well. I have convinced other people of this purchase that they are doing the switch .I know it sounds crazy when you have a central ac ,but if you don't feel a difference with temperature in your house and a difference in your light bill and money, it makes lots of money sense.

Unit stopped working with flashing display. Midea customer service is terrible. Typical Chinese customer service requires customer to provide every possible piece of info including picture of a flashing display - really? BTW, I had registered the product which was apparently a waste of time.

I do I.T. support and have servers running in my home office so I can access programs when onsite. My home AC was never able to keep that room cool with all the servers creating a lot of heat. I was able to live with it until the temp hit triple digits this year( Florida). My office became unbearable. I am extremely happy with this purchase as my Office is now comfortable to use again. It blows strong and cold. I would purchase it again.

I share an office with folks that like it much warmer than I do, and my office is the warmest in the building by far. I to have a window that opens for the vent, so I picked this up to see if it would do the job. WOW, this thing pumps out the cold! My office is 12'x12' with 11' ceilings, and I can get it like a refrigerator now. Taking it out of the box was a little intimidating, as there are a lot of part included for different installations, but once you read the directions it is very straight forward. Make sure you check the Styrofoam on top and bottom, there are parts tucked into the foam that you might miss and accidentally throw away. Mine was a standard installation on a vertical open window, took about 15 minutes after I got everything open. You will probably not use all the parts provided. This thing is really cold. I usually have it on low, medium and low are very quiet. High is a little loud, but the force of the fan on high is very powerful. I cooled my office from 78 to 70 on high in 3 minutes. I really love the swing feature, it rotates the vents from pointing vertical to horizontal, circulating the air in the entire room. I set mine up so the fan is constant, but the compressor turns on and off to keep a constant temp. you can also set it so the entire unit turns on and off. I have not paired this with my phone yet, so cannot comment on that feature, though it looks interesting. My unit also will heat, but it is May in Arkansas, will be some time before I put that to use. Overall, I think this is a great purchase, and a value at the cost. It is exactly what I needed, and I have had many comments from visitors to my office that they might need one as well

Good and easy to setup, works great.

Never got the chance to find out, they cancelled my order the same day, no explanation. Website shows it is in stock and ready to ship.....very frustrated. Called and they "could not " say why.