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Customer reviews for Midea Duo 12000 DOE 14000 BTU ASHRAE Smart Inverter Portable AC with Heat for
Midea Duo 12000 DOE 14000 BTU ASHRAE Smart Inverter Portable AC with Heat
4.2 out of 5 stars
stars
80 ratings65 reviews
  1. 5 stars73% (58)
  2. 4 stars8% (6)
  3. 3 stars1% (1)
  4. 2 stars0% (0)
  5. 1 star19% (15)

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Showing 11-20 of 65 reviews
May 24, 2023
Howie1968
5 out of 5 stars review

Awesome Product

Received this great portable a/c unit as a promotional item . Best one yet. Easy instructions, quick set up. Immediately started cooling the spare room. Also having the stone wheels on the bottom makes it easier to move around. Really out performs any window unit we ever purchased.

Helpful?46YUCIMBVX2013964420364
reply from Midea Team

Hi, Howie1968. Thanks for reaching out and reviewing the Midea Duo 12,000 Portable Air Conditioner. We're glad you've been impressed with your AC's cooling performance and mobility! Midea Customer Care. (BBB A+ Accredited Business)

Nov 22, 2025
Robert
1 out of 5 stars review

Destroyed our floor. There are 2 drain sites to allow the unit to drain humidity, especially while heating. We even had a tank behind the unit with the drain tube. When full it will down cycle, drain and restart itself. This unit was NOT properly assembled. This unit leaked out the bottom and destroyed our laminate floors. Not to mention the open exhaust to the window constantly allows cold air into the home. So Upset.

Helpful?46YUCIMBVX2013964420364
reply from Midea Team

Hello, Robert. Thank you for reviewing our Midea Duo 12000 DOE Portable AC. We're sorry your unit has experienced a leak. To better understand and assist you in resolving the issue, please contact us at digitalsupport@midea.com. Have a great day! Midea Customer Support.

May 31, 2023
Uncle Ryan88
5 out of 5 stars review

Great unit and great value!

Received this from a promotion and couldn’t be more satisfied! Shipped with no issues and packed very organized. From taking it out of the box to operating took no more than 30 minutes. Definitely recommend following the instructions as it comes with parts for multiple style windows. Came with plenty of foam seals which has been an issue with other units requiring another trip to the hardware store. Easy to operate with multiple settings and easy to work remote. Tested in our kitchen for 90 degree days and found it even cooled the living space easily as well. Tested the vent with a thermometer and at its lowest setting of 60 degrees the thermometer read 48 degrees. Excited to try the dehumidifier setting with the AC when trying to keep produce fresh in the kitchen! 10 out of 10 would recommend!

Helpful?46YUCIMBVX2013964420364
reply from Midea Team

Hi, Uncle Ryan88. We're grateful for your feedback regarding the Midea Duo 12,000 BTU Portable Air Conditioner. We're excited that your AC's delivery, easy operation, and output have been impressive! Midea Customer Care. (BBB A+ Accredited Business)

Jul 14, 2026
Peyton
1 out of 5 stars review

Not new Item

Open box/Used product. They try to make it look new with their tape, but there is a reason why it is cheap on here. They likely just repackage items sent back just as if it was new. Unfortunately they didn’t pay enough attention to the sticky residue from the foam that was previously used on the vent hose connector.

Helpful?46YUCIMBVX2013964420364
reply from Midea Team

Hello Peyton, thank you for reviewing our Midea Duo 12000 DOE Smart Inverter Portable AC. We apologize for the condition in which your unit was received. If you have any questions or concerns, please contact us at digitalsupport@midea.com. Have a great day! Midea Customer Support.

Jul 28, 2023
Colleen
5 out of 5 stars review

Verified Purchase

Quiet unit

Cools the bedroom down nicely and is very quiet at night for sleeping.

Helpful?46YUCIMBVX2013964420364
reply from Midea Team

Hi, Colleen. Thanks for reviewing the Midea Duo 12,000 BTU Portable Air Conditioner. We’re happy you’ve been enjoying your AC's performance and noise level. Midea Customer Care. (BBB A+ Accredited Business)

Apr 29, 2024
Ammar
5 out of 5 stars review

Verified Purchase

Great value

Good and easy to setup, works great.

Helpful?46YUCIMBVX2013964420364
reply from Midea Team

Hello Ammar, We appreciate your positive review of our Midea Duo Smart Inverter Portable Air Conditioner. We're glad you're pleased with your purchase. Have a great day! Midea Customer Support. (BBB A+ Accredited Business)

Sep 7, 2023
JERRY
5 out of 5 stars review

Verified Purchase

A VERT GOOD PRODUCT

i wish i found this product years ago. It puts out good cold ac and warm heat It also saves on my power bill

Helpful?46YUCIMBVX2013964420364
reply from Midea Team

Hi, JERRY. Thank you for taking the time to review the Midea Duo 12,000 BTU Portable Air Conditioner. We're glad your AC's performance has met your expectations. Midea Customer Care. (BBB A+ Accredited Business)

Jul 29, 2026
THOMAS
5 out of 5 stars review

Powerful cooling

Amazing A/C cools a large room with ease. Auto mode works better than any other portable A/C I’ve owned. Powerful cooling. One downside is it’s heavy but works perfectly.

Helpful?46YUCIMBVX2013964420364
May 14, 2024
The V
5 out of 5 stars review

Money saved

This has been one of the best decisions for our house , a game changer for this Texas humidity and heat . Call me crazy but I even turned off our central ac unit off and just purchased 2 additional ones .Our light bills usually run between $400- $700 between this heat .We have never had an under $300 bill in 10 years living in this house. Our first bill with this running on it own was $220, so we went ahead and purchased more with all the money we are saving .Our house temperature is usually at 65 to keep our whole house at a good temperature level .Bonus is all controlled on my phone . Plus, it has a heater as well. I have convinced other people of this purchase that they are doing the switch .I know it sounds crazy when you have a central ac ,but if you don't feel a difference with temperature in your house and a difference in your light bill and money, it makes lots of money sense.

Helpful?46YUCIMBVX2013964420364
reply from Midea Team

Hi The V, thank you for sharing your positive review of our Midea Duo 12,000 DOE Smart Inverter Portable Air Conditioner. We're glad you're enjoying the unit's performance and efficiency. Have a great day! Have a great day! Midea Customer Care. (BBB A+ Accredited Business)

Aug 17, 2023
Indian12
5 out of 5 stars review

Great AC

I do I.T. support and have servers running in my home office so I can access programs when onsite. My home AC was never able to keep that room cool with all the servers creating a lot of heat. I was able to live with it until the temp hit triple digits this year( Florida). My office became unbearable. I am extremely happy with this purchase as my Office is now comfortable to use again. It blows strong and cold. I would purchase it again.

Helpful?46YUCIMBVX2013964420364
reply from Midea Team

Hi, Indian12. Thank you for providing your review of the Midea Duo 12,000 BTU Portable Air Conditioner. We're glad your AC's performance has met your expectations! Have a great day. Midea Customer Care. (BBB A+ Accredited Business)