Skip to Main Content
Sam's Club
Sam's Club
Customer reviews for Midea Duo 12000 DOE 14000 BTU ASHRAE Smart Inverter Portable AC with Heat for
Midea Duo 12000 DOE 14000 BTU ASHRAE Smart Inverter Portable AC with Heat
4.2 out of 5 stars
stars77 ratings62 reviews
  1. 5 stars74% (57)
  2. 4 stars8% (6)
  3. 3 stars1% (1)
  4. 2 stars0% (0)
  5. 1 star17% (13)

Member photos

  • +6 images
Sort by |
Showing 21-30 of 62 reviews
Jun 28, 2025
Bobble
4 out of 5 stars review

Nice AC but can't adapt

I bought two of them, and the one I have hooked up works great. Cool our room and doesn't wake me up at night. The other one is where I have a problem. It uses a very non-uniform hose. I was going to set this up one with our sliding door (don't have any other windows that open downstairs). Unfortunately it's been weeks and I can't find any sliding door attachment that will work with the funky hose style this uses. Came on here to see if Midea sold one, but can't find one here either. So be aware, these won't work with other adapters.

Review from Midea
Helpful?46YUCIMBVX2013964420364
reply from Midea Digital Support

Hello Bobble. Thank you for posting your review on our Midea Duo Smart 12,000 BTU SACC portable air conditioner. We're happy to know that you are enjoying the performance of the unit. For further assistance with the unit, please feel free to reach out to us at digitalsupport@midea.com.

Jun 23, 2025
Jack41
5 out of 5 stars review

Works as advertised.

The cooling works fine. Person upset about no apology, likly dosen't understand he is speaking with a call center that handles calls for multiple brands and different appliances, has no part in making or selling any items, and has no reason to apologize. They are a third party call center.

Review from Midea
Helpful?46YUCIMBVX2013964420364
reply from Midea Digital Support

Hello Jack41. Thank you for posting your review on our Midea Duo Smart 12,000 BTU SACC Portable Air Conditioner. We're happy to hear that you are enjoying its performance. If you need any further assistance with the unit, please reach out to us at digitalsupport@midea.com. Have a good day!

Sep 13, 2023
BoB
5 out of 5 stars review

Verified Purchase

1st timer of Portable Air Conditioners

1st time getting this kind of unit, and NEVER HAPPIER!!

Helpful?46YUCIMBVX2013964420364
reply from Midea Team

Hi, BoB. We appreciate you sharing your review of the Midea Duo 12,000 BTU Portable Air Conditioner. We're happy that your AC's performance has met your expectations. Midea Customer Care. (BBB A+ Accredited Business)

Sep 24, 2023
Dz
4 out of 5 stars review

Verified Purchase

Hose

You definitely will need 2 hoses to let the water out of the system.

Helpful?46YUCIMBVX2013964420364
reply from Midea Team

Hi, Dz. Thanks for reviewing the Midea Duo 12,000 BTU Portable Air Conditioner. We’re happy you’ve been enjoying your AC's performance. Midea Customer Care. (BBB A+ Accredited Business)

Aug 9, 2023
Pam B
5 out of 5 stars review

Verified Purchase

Excellent air conditioner

This air conditioner is excellent. Its in a hatd to cool place in our sunroom and it does amazing.

Helpful?46YUCIMBVX2013964420364
reply from Midea Team

Hi, Pam B. Thanks for reviewing the Midea Duo 12,000 BTU Window Air Conditioner. We’re happy you’ve been enjoying your AC's performance! Midea Customer Care. (BBB A+ Accredited Business)

May 17, 2023
Akransasjeff
5 out of 5 stars review

Great solution for an office that is an oven

I share an office with folks that like it much warmer than I do, and my office is the warmest in the building by far. I to have a window that opens for the vent, so I picked this up to see if it would do the job. WOW, this thing pumps out the cold! My office is 12'x12' with 11' ceilings, and I can get it like a refrigerator now. Taking it out of the box was a little intimidating, as there are a lot of part included for different installations, but once you read the directions it is very straight forward. Make sure you check the Styrofoam on top and bottom, there are parts tucked into the foam that you might miss and accidentally throw away. Mine was a standard installation on a vertical open window, took about 15 minutes after I got everything open. You will probably not use all the parts provided. This thing is really cold. I usually have it on low, medium and low are very quiet. High is a little loud, but the force of the fan on high is very powerful. I cooled my office from 78 to 70 on high in 3 minutes. I really love the swing feature, it rotates the vents from pointing vertical to horizontal, circulating the air in the entire room. I set mine up so the fan is constant, but the compressor turns on and off to keep a constant temp. you can also set it so the entire unit turns on and off. I have not paired this with my phone yet, so cannot comment on that feature, though it looks interesting. My unit also will heat, but it is May in Arkansas, will be some time before I put that to use. Overall, I think this is a great purchase, and a value at the cost. It is exactly what I needed, and I have had many comments from visitors to my office that they might need one as well

Helpful?46YUCIMBVX2013964420364
reply from Midea Team

Hi, Akransasjeff. Thanks for writing your review of the Midea 12,000 BTU Duo Portable Air Conditioner. We're thrilled that you've enjoyed your AC's cooling performance and features! Midea Customer Care. (BBB A+ Accredited Business)

May 10, 2023
Spoofy69
5 out of 5 stars review

Amazing, worth the money 100%

My HVAC system completely died about 2 weeks ago. It will be a month till My new system gets installed. I got this and cools my entire 1000sqft mobile home with no problems at all. Completely shocked at how quiet it is and how well it works. I 100% recommend this product.

Helpful?46YUCIMBVX2013964420364
reply from Midea Team

Hi, Spoofy69. We're grateful that you've shared your review of the Midea Duo 12,000 BTU Portable Air Conditioner. We're ecstatic that your AC's output and noise level exceeded your expectations! Midea Customer Care. (BBB A+ Accredited Business)

Jul 8, 2025
igor
1 out of 5 stars review

Will maybe work for 1 season

Worked for 1 season, then the EL-OC error came up 2 months after warranty expired. Midea could not help in any way besides directing me to their "repair" specialist. Very unfortunate

Review from Midea
Helpful?46YUCIMBVX2013964420364
reply from Midea Digital Support

Hello Igor. Thank you for posting your review on our Midea Duo Smart 12,000 BTU SACC portable air conditioner. We're sorry to hear that the unit quit working shortly after purchase. To resolve the issue, please reach out to us at digitalsupport@midea.com.

Jul 24, 2025
No thanks
1 out of 5 stars review

Apparently designed to fail.

Stopped cooling juuuust outside of warranty. Non-servicable based on the lack of any support documentation. Now a hulking pile of electronic waste that I have to deal with.

Review from Midea
Helpful?46YUCIMBVX2013964420364
reply from Midea Digital Support

Hello There. Thank you for posting your review on our Midea Duo Smart 12,000 BTU SACC portable air conditioner. We're sorry to hear that the unit has quit cooling. To resolve the issue, please reach out to us at digitalsupport@midea.com. -Midea Customer Support

Sep 24, 2025
Overheated in Utah
5 out of 5 stars review

Excellent Machine

Bought to cool bedroom while central AC was out. Easy to install in vertical and horizontal sash windows. Works great. No problems. Will use as an as-needed supplement during hot spells next summer.

Review from Midea
Helpful?46YUCIMBVX2013964420364