Customer reviews for SAMSUNG 65" Class CU7000-Series Crystal UHD 4K Smart TV with HDR

Customer reviews for SAMSUNG 65" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN65CU7000DXZA for

SAMSUNG 65" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN65CU7000DXZA

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4.6 out of 5 stars

stars1,820 ratings1,412 reviews

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Showing 921-930 of 1,412 reviews

Jul 29, 2024

swpz13

4 out of 5 stars review

Great picture

[This review was collected as part of a promotion.] Great picture quality. Wireless remote is very small. Phone application does not always connect. TV seems to have a mind of its own, and will lock up or change to default Samsung Channel.

Review from Samsung US

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Jun 11, 2023

ponytail

5 out of 5 stars review

great picture.

only have it a couple of weeks but very pleased with the reception and clarity so far. purchased the samsung sound bar a week later and the combination is fantastic.

Review from Samsung US

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Dec 13, 2023

Les61497

4 out of 5 stars review

Samsung tv 50”

(This review was collected as part of a promotion.) Samsung 50” crystal UHD 4K smart tv has awesome picture crisp clean lines feels like your right there

Review from Caddle

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reply from Samsung Support Team

Hello, thank you for your review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.

Nov 12, 2024

Patient Kadima

5 out of 5 stars review

Great quality

More than I expected, I have bought this tv for my bedroom, great screen quality, I love the weight not too heavy. It's very easy to use, the sound is good, I have it connected to my Boose soundbar.

Review from Samsung Canada

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Feb 6, 2024

RodA

4 out of 5 stars review

Poor sound

The sound on my 65 inch Samsung CU70000 is not great constantly goes down when you change channels. Can't get it to work even with a Samsung sound bar.

Review from Samsung US

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reply from Samsung Advisor

Hi RodA, I apologize for the inconvenience you have had with the inconsistent sound volume on your CU7000 TV. Please try adjusting the following Settings to improve your experience. The Auto Volume function automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume = On. You may also want to perform a Sound Test under Support > Self Diagnosis > Start Sound Test. When connecting your TV to a Samsung Soundbar, please ensure these settings are on correctly. 1) Set the Sound Output to the TV Speaker by going to Settings > All Settings> Sound > Sound Output. 2) Check whether Digital Output Audio Format is set to Pass-Through by going to Settings > All Settings> Sound > Expert Settings > Digital Output Audio Format > Auto. If you continue to have issues, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor

Jul 5, 2023

Ray14tam

5 out of 5 stars review

Very amazing picture.

[This review was collected as part of a promotion.] I use my TV for streaming, PS5 gaming and watching movies with friends and family. Image is amazing with everything. I play Madden, Fifa, fortnite and Grand Turismo and the quality is amazing!!

Review from Samsung US

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Jun 22, 2024

LovefromMS

4 out of 5 stars review

I love this tv

[This review was collected as part of a promotion.] This tv is one to run and get. Everytime I turn it on its like having a 4k uhd tv but the picture is 8k uhd. Love it

Review from Samsung US

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Apr 16, 2023

pppjr63

5 out of 5 stars review

Good product. Fair price.

Good product at a fair price. Would be great if there were two sets of mounting points for the “legs”, allowing you to place the tv on a narrower platform (say a 36” cabinet) as an option.

Review from Samsung US

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reply from Samsung Brand Ambassador

Hi pppjr63, We appreciate your purchase and review of the CU7000D TV. Please know your feedback regarding the mounting points on the TV stand will be shared with our internal teams. If you ever have any questions or need help, please do not hesitate to contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

May 11, 2023

Bronco Charlie

5 out of 5 stars review

Great picture!

We have nothing but Samsung tvs in our house. This is the latest one that we bought. Excellent picture and color. Simple easy to follow hook up instructions. Now looking for a Samsung soundbar to go with it!

Review from Samsung US

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Sep 5, 2023

Hey You

4 out of 5 stars review

Setup Instructions

The setup would have been easier if there was helpful instructions. The fact that I was setting up a home theater system made the problem worse. But the TV is fantastic

Review from Samsung US

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