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Customer reviews for SAMSUNG 65" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN65CU7000DXZA for
SAMSUNG 65" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN65CU7000DXZA
4.6 out of 5 stars
stars
1,823 ratings1,415 reviews
  1. 5 stars74% (1,340)
  2. 4 stars17% (310)
  3. 3 stars4% (77)
  4. 2 stars2% (29)
  5. 1 star4% (67)

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Showing 851-860 of 1,415 reviews
Jul 5, 2023
Reviewer name: Kaybreann
5 out of 5 stars
5 out of 5 stars review

Best Family Purchase

[This review was collected as part of a promotion.] It was time to upgrade our TV and we went with a Samsung Crystal UHD TV it was the best decision we made to go with this brand of TV. Our family is very big into movies and TV shows so it was important to have great picture quality and that's exactly what we got since it has an ultrafast processor that turns the picture into 4K. The picture is so crisp and vivid with the HDR that it's incredible. My husband also plays all his games on this tv and it runs so smoothly for him. This is the first time he has never complained about a tv not being able to keep up with his gaming, he loves it. Another cool feature is that am I able to control the TV straight from my phone with an app. I can set the tv to turn on at 8am when the kid gets up for cartoons and I don't have to worry about getting it going, I can go straight to getting breakfast made. This TV has made our lives easier and brought us together as a family. I cannot believe it. It is the best purchase we made as a family.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Jul 6, 2023
Reviewer name: Lovesamsung
5 out of 5 stars
5 out of 5 stars review

This product has an absolutely amazing picture

[This review was collected as part of a promotion.] Gaming, streaming, youtube/Prime Video lol.. In that specific order lol. This TV does absolutely awesome and has amazing feautures as well. Very sharp images and deep purples especially! Nice job Samsung!

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Oct 17, 2023
Reviewer name: Samisthebestdog
5 out of 5 stars
5 out of 5 stars review

Works great for now

[This review was collected as part of a promotion.] Home use, while putting our hurricane damaged house back together. So for now it has helped keep us up to date on todays news, as well as our entertainment when not working on the house.. the picture of appears sharp, & it was easy to set up out of the box.. Overall very decent TV for the price.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Jun 2, 2023
Reviewer name: CharlieM
5 out of 5 stars
5 out of 5 stars review

Great Value

[This review was collected as part of a promotion.] The setup is simple and flawless, picture is great and navigating the apps we use is light years ahead of our previous TV. Highly recommend. We liked this TV so much I went back to the store and bought another for such a great price.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Jul 5, 2023
Reviewer name: DamienDaGoat
5 out of 5 stars
5 out of 5 stars review

Great TV!!!

[This review was collected as part of a promotion.] I use my TV for Gaming and Tv and the sound and pictures are great it swaps smoothly between all my HDMI devices Sound quality is great and and it hooked up to my sound bar easily and quickly The remote had everything I needed and more and very easy to see and use

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Jul 6, 2023
Reviewer name: Cobras27
5 out of 5 stars
5 out of 5 stars review

Great TV at a good price

[This review was collected as part of a promotion.] I am used to my receiver being the brains of my home theater system. Now it is the smart TV. I was skeptical but it performs perfectly. Took a bit to get the apps loaded and in the correct order for me but all it good now.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Oct 18, 2023
Reviewer name: GreatTV
4 out of 5 stars
4 out of 5 stars review

Beautiful Picture

[This review was collected as part of a promotion.] This TV is the best I have ever had. All the Pictures are Crystal clear . The only reason I am giving 4 stars is because the sound will turn off sometimes and I need to unplug and start again. The sound does not go very loud but with a sound bar it is great. Also,I think it could be friendlier to the user but I am a bit challenged anyway. Overall I liked the TV so much I bought a second one. My husband loves watching the Games on it.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
reply from Samsung Advisor

Hi GreatTV, We appreciate you sharing details of the sound issue you’re experiencing on your CU7000 TV. There are a few troubleshooting steps I recommend trying if this happens again. 1) Please check the volume control of your TV, and then check the volume control of any external devices (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between any external device and the TV and then try the cable connection again. 2) Set Sound Output to the TV Speaker by going to Settings > All Settings> Sound > Sound Output. 3) Check whether Digital Output Audio Format is set to Pass-Through by going to Settings > All Settings> Sound > Expert Settings > Digital Output Audio Format > Auto. I hope this helps. Should your issue persist, please contact Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Jul 28, 2023
Reviewer name: JanSS914
5 out of 5 stars
5 out of 5 stars review

So impressed!

[This review was collected as part of a promotion.] I never dreamed I could get this size and quality of my favorite brand of electronics! Even my OTA signal has improved with this TV for some reason! No lags or buffering with AT&T 100 Mbps fiber. Picture, sound everything is incredible.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Jan 6, 2024
Reviewer name: tvchampion
4 out of 5 stars
4 out of 5 stars review

Amazing visually but hard to navigate

Five stars for visual quality and three stars for user experience navigating the TV - annoying when a given app stops working. For example, when a TV app is stuck in a channel, turning the TV off and then on does not quit the app. So you come back to the same channel and get stuck there time and again. I had to unplug and plug back in to get out of that stuck channel.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Aug 7, 2023
Reviewer name: Wackattack
5 out of 5 stars
5 out of 5 stars review

This product has great features and picture!

[This review was collected as part of a promotion.] Great for streaming, games, tv, etc. Samsung continues to be top of the line and the only tv in my home. Gaming mode is awesome for playing Xbox, Playstation, and other consoles. The smart features are very convenient and the smart remote is a major plus also!

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018