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Customer reviews for SAMSUNG 65" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN65CU7000DXZA for
SAMSUNG 65" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN65CU7000DXZA
4.6 out of 5 stars
stars
1,820 ratings1,412 reviews
  1. 5 stars74% (1,339)
  2. 4 stars17% (309)
  3. 3 stars4% (76)
  4. 2 stars2% (29)
  5. 1 star4% (67)

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Showing 781-790 of 1,412 reviews
Jul 6, 2023
Lovesamsung
5 out of 5 stars review

This product has an absolutely amazing picture

[This review was collected as part of a promotion.] Gaming, streaming, youtube/Prime Video lol.. In that specific order lol. This TV does absolutely awesome and has amazing feautures as well. Very sharp images and deep purples especially! Nice job Samsung!

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Jan 1, 2024
theguywhoboughtthistv
4 out of 5 stars review

Great hardware decent software.

It's a great tv but it does a little too much and a little not enough. It forces you to use their home base station vs switching through inputs etc. It try's very hard but can be cumbersome. Picture quality size etc are all amazing. Just needs a little help on software.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
May 31, 2023
Agarrett78
5 out of 5 stars review

Impressive Visuals and Smart Features.

[This review was collected as part of a promotion.] The picture quality of this Samsung TV is outstanding. The colors are vibrant, the contrast is deep, and the overall clarity is exceptional. Whether I'm watching movies, sports, or playing video games, the visuals are incredibly immersive, delivering a truly captivating viewing experience. The 4K resolution combined with HDR technology ensures that every detail pops on the screen, creating lifelike images that are a treat for the eyes.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Sep 19, 2023
Laurasan
5 out of 5 stars review

Updated TV

My husband I bought this TV three weeks ago to replace another Samsung TV that we purchased 6.5 years ago and that had worked flawlessly since. The only reason we bought a new one was because our older one would not supposed certain apps (Apple TV, PBS Passport, etc) that we wanted to use. We love the slightly larger size of the new TV and the picture clarity.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Jul 16, 2023
WastedW
3 out of 5 stars review

Not recommended

Bought this a few weeks ago to replace my Samsung Q60. This is certainly a down grade but I can't afford similar quality because I can't keep replacing TVs if my son is going to keep breaking them. Picture sucks because the light comes from the side and not the whole screen (array). What bugs me the most is that this tv seems to mute when a commercial comes on but flickers on and off when the show starts and then keeps on mute for some reason. Not a good downgrade

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
reply from Samsung Brand Ambassador

Hi there, Thank you for your feedback on the CU7000 TV. Please know we are here to help. If you are noticing the volume changing when the content on your TV changes, then this is most likely due to a feature called Adaptive Sound. Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. To disable this feature, go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound. If you continue to have issues, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor

Oct 20, 2023
2cool4School
5 out of 5 stars review

We just love Samsung!

[This review was collected as part of a promotion.] Our family is over the moon about every Samsung appliance we have preferably the TV's. It always feels like the best movie experience right in our own home. The definition and clarity are spot on. Feels like we're in the scene with the actors. The sound quality is perfect. Channel sound doesn't go in and out on certain shows and commercials. Samsung streaming channel's are everything I didn't know I needed. I'm very happy with the channel and network selections provided on all the TV 's. There are various options of educational channel's and as a Teacher, I absolutely love that. Needless to say, we're very happy with all our Samsung's!

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Jun 5, 2023
Charlottesville555
5 out of 5 stars review

Great Picture, Great Interface, Easy to set up.

[This review was collected as part of a promotion.] We bought this for our basement game room to stream sports, movies and play games. We just built a house and bought 5 new TVs - but THIS TV is the easiest to set up. 10 minutes to unbox it, setup, power and set up your favorite apps. Easy-peasy. Picture is beautiful, no glare, remote is easy. I love it.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Oct 17, 2023
TechnicalGuru94
5 out of 5 stars review

Beautiful TV & Great Value

[This review was collected as part of a promotion.] We use this TV for streaming, gaming, and listening to music. Thus far, we have not had a single complaint. The TV switched to "Game Mode" when opening a game on the Xbox, but leaves it off to conserve power when simply streaming. However, even when the game mode is not activated, we get crystal clear images in 4k. The connectivity features of this TV are amazing too. We frequently use Spotify and Youtube to listen to music. I am able to start playing videos or music from my phone, and seamlessly transfer over to the TV, no matter what app is currently open. For the money, I cannot think of another TV that provides the value that the UHD Crystal TV does. I bought this TV from BestBuy, and had it set-up and watching TV in less than 15 minutes (Assuming you don't need to create any accounts). The ability to download apps is also quite nice, as I can watch Netflix, Hulu, and Prime from the factory installed options. Furthermore, I was able to download additional apps like Funimation and Disney+ to expand our categories.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Jan 6, 2024
tvchampion
4 out of 5 stars review

Amazing visually but hard to navigate

Five stars for visual quality and three stars for user experience navigating the TV - annoying when a given app stops working. For example, when a TV app is stuck in a channel, turning the TV off and then on does not quit the app. So you come back to the same channel and get stuck there time and again. I had to unplug and plug back in to get out of that stuck channel.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018
Jul 5, 2023
Kaybreann
5 out of 5 stars review

Best Family Purchase

[This review was collected as part of a promotion.] It was time to upgrade our TV and we went with a Samsung Crystal UHD TV it was the best decision we made to go with this brand of TV. Our family is very big into movies and TV shows so it was important to have great picture quality and that's exactly what we got since it has an ultrafast processor that turns the picture into 4K. The picture is so crisp and vivid with the HDR that it's incredible. My husband also plays all his games on this tv and it runs so smoothly for him. This is the first time he has never complained about a tv not being able to keep up with his gaming, he loves it. Another cool feature is that am I able to control the TV straight from my phone with an app. I can set the tv to turn on at 8am when the kid gets up for cartoons and I don't have to worry about getting it going, I can go straight to getting breakfast made. This TV has made our lives easier and brought us together as a family. I cannot believe it. It is the best purchase we made as a family.

Review from Samsung US
Helpful?6RZZK6GIRBUS13960862018